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Customer Service Jobs in North Brunswick, NJ (NOW HIRING)

Precision Tech Home Services

Be Seen First

Customer Service Dispatcher

Manalapan, NJ · On-site

$20 - $32/hr

Customer Service Representative / Dispatcher Precision Tech Home Services -- Serving New Jersey Since 1989 Precision Tech Home Services is a trusted leader in Electrical, Plumbing, HVAC, and ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product ...

PLS

Customer Service Representative

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Customer Service Representative

New York, NY · On-site

$17 - $18.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Customer Service Representative

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

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Customer Service information

See North Brunswick, NJ salary details

$10

$19

$28

How much do customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer service in North Brunswick, NJ is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.02 per hour, depending on experience, location, and employer.

What Are Customer Service Jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in North Brunswick, NJ? The most popular types of Customer Service jobs in North Brunswick, NJ are:
What are popular job titles related to Customer Service jobs in North Brunswick, NJ? For Customer Service jobs in North Brunswick, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in North Brunswick, NJ look for? The top searched job categories for Customer Service jobs in North Brunswick, NJ are:
What cities near North Brunswick, NJ are hiring for Customer Service jobs? Cities near North Brunswick, NJ with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in North Brunswick, NJ as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,179 per year, or $19.8 per hour.

Customer Service Dispatcher

Precision Tech Home Services

Manalapan, NJ • On-site

$20 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

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Job description

Customer Service Representative / Dispatcher
Precision Tech Home Services — Serving New Jersey Since 1989

Precision Tech Home Services is a trusted leader in Electrical, Plumbing, HVAC, and Generator solutions for residential and commercial clients. With over 35 years in business, we pride ourselves on delivering reliable service and top-notch customer care. We’re seeking a proactive and detail-oriented Customer Service Representative / Dispatcher to join our growing team!

What You’ll Do

  • Serve as the first point of contact for customers — answer inbound calls and assist with needs professionally and efficiently
  • Schedule and dispatch technicians to HVAC, plumbing, electrical, and generator service calls
  • Coordinate job routing geographically for efficient technician travel
  • Perform customer follow-ups after service to ensure satisfaction
  • Schedule sold estimates and follow up on open estimates to help convert leads into booked jobs
  • Track maintenance memberships — follow up and book upcoming service visits
  • Maintain accurate notes, job details, and tracking in ServiceTitan
  • Monitor technician progress and ensure a smooth workflow throughout the day
  • Assist with light accounts receivable needs, including collecting payments when needed
  • Support the operations team with administrative duties as needed
  • Provide excellent communication between customers and technicians to ensure a positive experience

What We’re Looking For

✅ Minimum 2 years’ experience in a home services dispatch or call center environment
✅ ServiceTitan experience — REQUIRED
âś… Working knowledge of HVAC and plumbing services
âś… Excellent multitasking and time-management skills
âś… Strong customer service skills and a confident phone presence
âś… Organized, proactive, problem-solving mindset
âś… Team-oriented attitude and willingness to help where needed