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Customer Service Jobs in Fulton, NY (NOW HIRING)

Glass Doctor of Syracuse NY

Customer Service

Syracuse, NY · On-site

$15 - $25/hr

Do you focus on customer service? Then keep reading How about growing your skills and income at a company where your attention to detail will be appreciated? As the Inside Sales Representative, you ...

Glass Doctor Canada

Customer Service

Syracuse, NY

$15 - $25/hr

Do you focus on customer service? Then keep reading How about growing your skills and income at a company where your attention to detail will be appreciated? As the Inside Sales Representative, you ...

Glass Doctor

Customer Service

Syracuse, NY · On-site

$15 - $25/hr

Do you focus on customer service? Then keep reading How about growing your skills and income at a company where your attention to detail will be appreciated? As the Inside Sales Representative, you ...

Glass Doctor

Customer Service

Syracuse, NY · On-site

$15 - $25/hr

Do you focus on customer service? Then keep reading How about growing your skills and income at a company where your attention to detail will be appreciated? As the Inside Sales Representative, you ...

Glass Doctor Canada

Customer Service

Syracuse, NY

$15 - $25/hr

Do you focus on customer service? Then keep reading How about growing your skills and income at a company where your attention to detail will be appreciated? As the Inside Sales Representative, you ...

Glass Doctor®

Customer Service

North Syracuse, NY · On-site

$15 - $25/hr

Do you focus on customer service? Then keep reading How about growing your skills and income at a company where your attention to detail will be appreciated? As the Inside Sales Representative, you ...

Byrne Dairy

Customer Service Representative

Weedsport, NY · On-site

$41K - $45K/yr

Customer Service Representative The Customer Service Representative serves as the primary point of contact for customer inquiries while supporting the company's community engagement efforts and ...

Pathfinder Bank

Customer Service Representative

Oswego, NY · On-site

$17 - $19/hr

This role contributes to customer transactions, deposit account servicing, and day-to-day banking operations , ensuring a high level of service and adherence to banking regulations. Join a team that ...

Saab

Manager, Customer Service

East Syracuse, NY · On-site

$132K - $171K/yr

The Customer Service Manager leads the definition, development, execution, and continuous improvement of customer service delivery through effective processes, metrics, and team leadership. The ...

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All JobsCustomer Service JobsCustomer Service Jobs in Fulton, NY

Customer Service information

See Fulton, NY salary details

$8

$16

$23

How much do customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer service in Fulton, NY is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.37 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Fulton, NY?

The most popular types of Customer Service jobs in Fulton, NY are:

What are popular job titles related to Customer Service jobs in Fulton, NY?

For Customer Service jobs in Fulton, NY, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Fulton, NY look for?

The top searched job categories for Customer Service jobs in Fulton, NY are:

What cities near Fulton, NY are hiring for Customer Service jobs?

Cities near Fulton, NY with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Fulton, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,377 per year, or $16.5 per hour.

Customer Service

Syracuse, NY

Glass Doctor of Syracuse NY
Ceramic, Glass, Cement Product Manufacturing • 1 - 5K employees

6.4

Company rating: 6.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

228th of 373 rated vehicle maintenance

People enjoy working here

Learn more about Glass Doctor of Syracuse NYexternal

$15 - $25/hr

Full-time

PTO

Re-posted 19 days ago

Job description

Inside Sales Representative

Job Description

Do you love meeting new people? Do you focus on customer service? Then keep reading


How about growing your skills and income at a company where your attention to detail will be appreciated?


As the Inside Sales Representative, you will answer phones and sell Glass Doctor services.


We invest in our people and will make sure you have the training, tools, and process to be successful.

If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply at Glass Doctor today!


Your Responsibilities as the Inside Sales Representative

As a Glass Doctor ISR, you are a vital part of our team. You will be the person that seeks out top-notch customers while showing off your inside sales skills


Here’s what you’ll do:

. Front desk receptionist

· Be prepared to discuss in detail the features and benefits of Glass Doctor’s services.

· Utilize Glass Doctor’s literature, brochures, or flyers when appropriate.

· Enter all pertinent information in Contact Manager to have a record of your prospects, your existing customers and your activities and progress with all those accounts.

· Promptly responds to email requests to secure the opportunity.

· Maintain open lines of communications with ownership/management.


Here’s What You Need to Succeed as the Inside Sales Representative:

Excel at Exceptional Inside Sales: Personality that is upbeat, positive, and motivating with the ability to communicate with customers, peers and management in a clear, cheerful, easy to understand, voice.


Self-motivated individual, with the ability to listen and apply what is heard, to move the sale forward.


Requires a high degree of self-confidence, a driven determination to get the sale made, and a willingness to take on personal responsibility.


Have an Eye for Perfection: High degree of organization, with an outstanding work ethic. Honesty with the highest level of trustworthiness and the utmost integrity. Dress and personal hygiene appropriate for an office environment.,


Identify Additional Opportunities to Help the Customer: Our accounts view you as the trusted expert to make the best recommendations for their current and future needs.


Education and/or Experience

· Computer literacy and the ability to use standard applications

· Personality suitable to communication effectively with customers and fellow employees.

· Professional appearance and personality.

· Excellent interpersonal and communication skills (written and verbal).

· Must be self-motivated, energetic and results oriented.


This Job Is NOT For You If . . .

· You say things in your head like "A broken window - what’s the big deal?" To our customers, when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do.

· You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last-minute impacts not just the customer but the whole team.


Here’s How We Take Care of Our Employees:

· Paid Training

· Bonuses & Incentives

· Benefits Package

· PTO and Vacation




At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us. Pay range is $15-$25 per hour depending on experience. Also, we have a bonus structure in place.


If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for?


APPLY TODAY!

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