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Evening Customer Service Jobs in Fulton, NY (NOW HIRING)

Wegmans Food Markets

Sub Shop Customer Service

Cicero, NY · On-site

$16.50 - $17/hr

Afternoon, Evening (including weekends).Shifts end as late as 9:30pm Age Requirement: Must be 16 ... Our mission is to provide incredible service and help our customers live healthier, better lives ...

Carrier

Customer Service Associate

East Syracuse, NY · On-site

$35K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 3 years of customer service experience in a call center or similar high-volume setting ... Scheduled shift assignments will include evening and weekend hours. * Spanish or French language ...

Carrier

Customer Service Associate

East Syracuse, NY · On-site

$35K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 3 years of customer service experience in a call center or similar high-volume setting ... Scheduled shift assignments will include evening and weekend hours. * Spanish or French language ...

Carrier

Customer Service Associate

East Syracuse, NY · On-site

$35K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 3 years of customer service experience in a call center or similar high-volume setting ... Scheduled shift assignments will include evening and weekend hours. * Spanish or French language ...

Carrier

Customer Service Associate

East Syracuse, NY · On-site

$35K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 3 years of customer service experience in a call center or similar high-volume setting ... Scheduled shift assignments will include evening and weekend hours. * Spanish or French language ...

Wegmans Food Markets

Sub Shop Customer Service

Cicero, NY

$16.50/hr

  • Medical

  • Life

  • Retirement

  • PTO

Afternoon, Evening (Including Weekends). Shifts end as late as 9:30pm Age Requirement: Must be 16 ... Provide incredible customer service * Take and prepare customer orders accurately and on time

Wegmans

Sub Shop Customer Service

Cicero, NY · On-site

$16.50 - $17/hr

  • Medical

  • Life

  • Retirement

  • PTO

Afternoon, Evening (Including Weekends). Shifts end as late as 9:30pm Age Requirement: Must be 16 ... Provide incredible customer service * Take and prepare customer orders accurately and on time

Michael's Inc

Evening Service Team Member

Syracuse, NY · On-site

$16 - $18.80/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and ... Retail and/or customer service experience preferred Physical Requirements Work Environment

New

Michaels Stores

Evening Service Team Member

Syracuse, NY · On-site

$16 - $18.80/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and ... Retail and/or customer service experience preferred Physical Requirements Work Environment

Michaels Stores

Evening Service Team Member

Syracuse, NY · On-site

$16 - $18.80/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and ... Retail and/or customer service experience preferred Physical Requirements Work Environment

Michaels Stores, Inc.

Evening Service Team Member

Syracuse, NY · On-site

$16 - $18.80/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and ... Retail and/or customer service experience preferred Physical Requirements Work Environment

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Showing results 1-20

All JobsEvening Customer Service JobsEvening Customer Service Jobs in Fulton, NY

Evening Customer Service information

See Fulton, NY salary details

$8

$16

$23

How much do evening customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for evening customer service in Fulton, NY is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.

What are the most commonly searched types of Customer Service jobs in Fulton, NY?

The most popular types of Customer Service jobs in Fulton, NY are:

What cities near Fulton, NY are hiring for Evening Customer Service jobs?

Cities near Fulton, NY with the most Evening Customer Service job openings:

Evening Customer Service jobs near you
Infographic showing various Evening Customer Service job openings in Fulton, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,377 per year, or $16.5 per hour.

Sub Shop Customer Service

Wegmans Food Markets

Cicero, NY • On-site

$16.50 - $17/hr

Part-time

Posted 10 days ago

Wegmans Food Markets rating

7.9

Company rating: 7.9 out of 10

Based on 836 frontline employees who took The Breakroom Quiz

4th of 122 rated grocery stores

Job description

Location:
7952 Brewerton Rd Cicero, NY 13039
Availability Requirement for this role:
Afternoon, Evening (including weekends).Shifts end as late as 9:30pm
Age Requirement:
Must be 16 years or older
Time Type:
Part time
Pay Range:
$16.50 - $17 / hour
Why Work Here
Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Job Description:
Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other delicious products to serve customers through the day, while building rapport and giving them a reason to return. If you are passionate about food and like working in a fast-paced environment, this would be the role for you!
What will I do?
  • Provide incredible customer service
  • Take and prepare customer orders accurately and on time
  • Maintain department appearance throughout the day by stocking, refilling and rotating product

What Wegmans Food Markets employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Wegmans Food Markets logo

About Wegmans Food Markets

Sourced by ZipRecruiter

Wegmans Food Markets, situated in Rochester, NY, US, is a widely recognized name in the retail grocery industry. The company was founded in 1916 by Walter Wegman as Rochester Fruit and Vegetable Company and has since been providing a diverse series of high-quality grocery products. It is built on the mission of “helping families live healthier, better lives through food.” Core values of caring, high standards, making a difference, respect, and empowerment drive the firm to uphold its quality, bringing every meal an opportunity for happiness. Wegmans has been celebrated with multiple accolades and was named the best grocery chain in the U.S. by Food & Wine in 2020.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Rochester, NY, US

Year founded

1916

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