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Customer Service Assistant Jobs in Fulton, NY (NOW HIRING)

CR Fletcher

Customer Service

Syracuse, NY · On-site

$16.75 - $21.75/hr

Job Summary CR Fletcher is seeking a fantastic Administrative Assistant to join a client company in ... Provide exceptional customer service by responding to inquiries via phone or email promptly and ...

Raymour & Flanigan

Customer Service Lead

Syracuse, NY · On-site

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Smurfit Westrock

Sr. Asst, Customer Service

Camillus, NY · On-site

$34K - $57K/yr

As a Senior Assistant Customer Service, you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. You will be the first ...

Westrock

Sr. Asst, Customer Service

Camillus, NY · On-site

$34K - $57K/yr

As a Senior Assistant Customer Service, you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. You will be the first ...

Pathfinder Bank

Customer Service Representative

Oswego, NY · On-site

$17 - $19/hr

Proactively assist other branch colleagues and actively participate in branch team meetings. Requirements * High school diploma or equivalent * At least one year of customer service experience * 1-3 ...

Pathfinder Bank

Customer Service Representative

Oswego, NY · On-site

$17 - $19/hr

Proactively assist other branch colleagues and actively participate in branch team meetings. Requirements * High school diploma or equivalent * At least one year of customer service experience * 1-3 ...

Pathfinder Bank

Customer Service Representative

Oswego, NY · On-site

$17 - $19/hr

Proactively assist other branch colleagues and actively participate in branch team meetings. Requirements * High school diploma or equivalent * At least one year of customer service experience * 1-3 ...

Pathfinder Bank

Customer Service Representative

Oswego, NY · On-site

$17 - $19/hr

Proactively assist other branch colleagues and actively participate in branch team meetings. Requirements * High school diploma or equivalent * At least one year of customer service experience * 1-3 ...

Pathfinder Bank

Customer Service Representative

Oswego, NY · On-site

$17 - $19/hr

Proactively assist other branch colleagues and actively participate in branch team meetings. Requirements * High school diploma or equivalent * At least one year of customer service experience * 1-3 ...

Arrow Workforce Solutions

Be Seen First

Customer Service Analyst

Liverpool, NY · On-site

$20 - $23/hr

Research inventory discrepancies, shipping issues, and return requests and assist in identifying ... customer service teams. * Assist with continuous improvement initiatives designed to improve ...

New

Arrow Workforce Solutions

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Customer Service Analyst

Liverpool, NY · On-site

$20 - $23/hr

Research inventory discrepancies, shipping issues, and return requests and assist in identifying ... customer service teams. * Assist with continuous improvement initiatives designed to improve ...

New

Arrow Workforce Solutions

Be Seen First

Customer Service Analyst

Liverpool, NY · On-site

$20 - $23/hr

Research inventory discrepancies, shipping issues, and return requests and assist in identifying ... customer service teams. * Assist with continuous improvement initiatives designed to improve ...

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Customer Service Assistant information

See Fulton, NY salary details

$10

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How much do customer service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service assistant in Fulton, NY is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.10 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Fulton, NY?

The most popular types of Customer Service jobs in Fulton, NY are:

What are popular job titles related to Customer Service Assistant jobs in Fulton, NY?

For Customer Service Assistant jobs in Fulton, NY, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Fulton, NY look for?

The top searched job categories for Customer Service Assistant jobs in Fulton, NY are:

What cities near Fulton, NY are hiring for Customer Service Assistant jobs?

Cities near Fulton, NY with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Fulton, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,622 per year, or $17.6 per hour.

Customer Service

CR Fletcher

Syracuse, NY • On-site

$16.75 - $21.75/hr

Other

Re-posted 22 days ago

Job description

Job Summary
CR Fletcher is seeking a fantastic Administrative Assistant to join a client company in Syracuse, NY. Become a part of one of the area's longest-standing family-owned businesses, where generations of leadership have built a reputation as a top-notch employer. In this role, the selected individual will provide top-notch support to the office team and customers.
Key Responsibilities:
  • Order entry into internal software to ensure the customer orders are properly documented, with a high level of accuracy
  • Provide backup support to front desk operations, including greeting visitors and handling multi-line phone systems with professionalism
  • Maintain an organized working space, keeping documents filed for easy retrieval
  • Prepare correspondence, reports, and documents utilizing Microsoft Office
  • Provide exceptional customer service by responding to inquiries via phone or email promptly and courteously

Qualifications:
  • 2+ years of administrative experience in a customer-focused organization
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong computer skills with the ability to learn new software quickly
  • Accurate data entry skills
  • Excellent organizational skills with keen attention to detail
  • Demonstrated customer service skills with professional phone etiquette

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