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Customer Service Assistant Jobs in Fulton, NY (NOW HIRING)

Smurfit Westrock

Customer Service Rep

Camillus, NY · On-site

$34K - $57K/yr

As a Senior Assistant Customer Service, you will represent Smurfit Westrock to the customer and act as a critical liaison between the customer, sales, and operations teams. You will be the first ...

U-Haul

Customer Service Representative

Liverpool, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Syracuse, NY

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Cicero, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Liverpool, NY

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Syracuse, NY

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

The Boyd Group

CSR

East Syracuse, NY · On-site

$16 - $22/hr

... assistant. Preferred: 1 year in an auto body or similar work environment including previous ... customer service experience. Required Skills/Abilities Ability to function well in a fast past ...

U-Haul

Customer Service Representative

Cicero, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Liverpool, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Cicero, NY

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Syracuse, NY · On-site

$16 - $17/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Eaton Plc

Customer Service Representative

Syracuse, NY · On-site

$47K - $69K/yr

Customer Service Representative Eaton's EPG CHD MTL Measurement Technology Limited division is ... To request a disability-related reasonable accommodation to assist you in your job search ...

New

Gerber Collision & Glass

CSR

East Syracuse, NY

$16 - $22/hr

Minimum: 1 year experience in a similar role such as administration assistant. * Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Required ...

Gerber Collision & Glass

CSR

East Syracuse, NY · On-site

$16 - $22/hr

Minimum: 1 year experience in a similar role such as administration assistant. * Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Required ...

The Boyd Group

CSR

East Syracuse, NY · On-site

$16 - $22/hr

Minimum: 1 year experience in a similar role such as administration assistant. * Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Required ...

The Boyd Group

CSR

Syracuse, NY · On-site

$16 - $22/hr

Minimum: 1 year experience in a similar role such as administration assistant. * Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Required ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Fulton, NY

Customer Service Assistant information

See Fulton, NY salary details

$10

$17

$24

How much do customer service assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service assistant in Fulton, NY is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Fulton, NY?

The most popular types of Customer Service jobs in Fulton, NY are:

What are popular job titles related to Customer Service Assistant jobs in Fulton, NY?

For Customer Service Assistant jobs in Fulton, NY, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Fulton, NY look for?

The top searched job categories for Customer Service Assistant jobs in Fulton, NY are:

What cities near Fulton, NY are hiring for Customer Service Assistant jobs?

Cities near Fulton, NY with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Fulton, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,622 per year, or $17.6 per hour.

Customer Service Representative

Weitsman Recycling

Syracuse, NY • On-site

$17 - $21/hr

Full-time

Re-posted 22 days ago

Job description

About the Organization
EOE Statement
We are committed to providing an inclusive and welcoming environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.
We believe in fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from all qualified individuals and strive to create an environment that promotes equal opportunities for all.
Description
A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigating if they don't have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
POSITION OVERVIEW:
  • Weigh and purchase inbound scrap, obtain required information from customers for all transactions.
  • Complete purchasing and shipping documents.
  • Perform general office administration duties such as answering the phones, greeting customers, and answering emails as well as other duties as assigned by the Manager.
  • Provide a best-in-class customer experience.
  • Organized and Neat.
  • Willingness to learn all aspects of the office.
  • Willing to cross-train in other positions and assist other teammates as needed.
  • Ability to work in a fast-paced, non-stop environment while providing excellent customer service.
  • Other duties as assigned by Management

QUALIFICATIONS:
  • 3+ years previous customer service experience preferred.
  • Have a credit score of 650 or above
  • Must be able to work well under pressure while providing excellent customer service.
  • Ability to multitask within a highly dynamic, fast-paced work environment, with the ability to meet critical deadlines.
  • Must have excellent customer service, communication, organizational and time management skills.
  • Dependable and consistent work ethic.
  • Must have the willingness to learn the facets of the scrap metal recycling industry.
  • Computer experience preferred which includes Microsoft Excel, Word, Office, and the ability to learn in house systems (Buy Back Pro).
  • Ability to meet attendance schedule with dependability and consistency.
  • Weekend Availability

Location
Syracuse
Full-Time/Part-Time
Full-Time
Pay Range
$17-21
Shift
Various Shifts
Exempt/Non-Exempt
Non-Exempt
This position is currently accepting applications.

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