ZipRecruiter

Log In

1

Online Customer Service Representative Jobs in Fulton, NY

Tower Loan

Customer Service Representative

Hannibal, NY · On-site

$14.75 - $20/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Byrne Dairy

Customer Service Representative

Weedsport, NY · On-site

$41K - $45K/yr

Customer Service Representative The Customer Service Representative serves as the primary point of contact for customer inquiries while supporting the company's community engagement efforts and ...

Circle K

Customer Service Representative

East Syracuse, NY · On-site

$15 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Constantia, NY · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Clay, NY · On-site

$15.50 - $21.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Phoenix, NY · On-site

$15.25 - $20.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

North Syracuse, NY · On-site

$15 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Phoenix, NY

$15.25 - $20.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Customer Service Representative

NY · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

next page

Showing results 1-20

All JobsOnline Customer Service Representative JobsOnline Customer Service Representative Jobs in Fulton, NY

Online Customer Service Representative information

See Fulton, NY salary details

$8

$16

$23

How much do online customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for online customer service representative in Fulton, NY is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.37 per hour, depending on experience, location, and employer.

What is the difference between Online Customer Service Representative vs Customer Support Specialist?

AspectOnline Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsSimilar credentials; often similar certifications or experience needed
Work EnvironmentRemote or call center setting, handling online inquiriesRemote or office-based, providing support via chat, email, or phone
Industry UsageCommon in retail, tech, and service industriesUsed across various sectors including tech, healthcare, and retail
Search & Comparison IntentOften compared for entry-level customer support rolesCompared for specialized or technical support roles

The Online Customer Service Representative and Customer Support Specialist roles share many similarities, including credentials, work environment, and industry usage. The main difference lies in the scope and specialization, with Customer Support Specialists often handling more technical or complex issues. Both roles are vital for customer satisfaction and frequently searched for by job seekers in customer service fields.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, live chat tools, and ticketing systems is typically required. Patience, empathy, and adaptability are vital soft skills for effectively addressing diverse customer needs and concerns in a virtual environment. These qualities ensure efficient issue resolution, positive customer experiences, and contribute to overall company reputation and retention.

What does an online customer service representative do?

An Online Customer Service Representative assists customers by answering inquiries, resolving issues, and providing support through digital channels such as email, live chat, or social media. They help customers with product information, order status, returns, and troubleshooting. Their goal is to ensure a positive customer experience, build trust, and maintain customer satisfaction. They may also document interactions and escalate complex issues to higher-level support when necessary.

How do online customer service representatives typically handle high volumes of customer inquiries, and what support systems are in place to assist them?

Online Customer Service Representatives often manage high volumes of customer inquiries by utilizing support tools such as ticketing systems, live chat platforms, and knowledge bases. They work closely with team leads and other representatives to prioritize urgent issues and ensure timely responses. Regular training and clear escalation procedures help them address complex cases efficiently. Additionally, many companies provide real-time support from supervisors and access to comprehensive FAQs, ensuring representatives can deliver accurate information while maintaining a positive customer experience.

What are the most commonly searched types of Customer Service Representative jobs in Fulton, NY?

The most popular types of Customer Service Representative jobs in Fulton, NY are:

What are popular job titles related to Online Customer Service Representative jobs in Fulton, NY?

For Online Customer Service Representative jobs in Fulton, NY, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Representative jobs in Fulton, NY look for?

The top searched job categories for Online Customer Service Representative jobs in Fulton, NY are:

What cities near Fulton, NY are hiring for Online Customer Service Representative jobs?

Cities near Fulton, NY with the most Online Customer Service Representative job openings:

Online Customer Service Representative jobs near you
Infographic showing various Online Customer Service Representative job openings in Fulton, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,377 per year, or $16.5 per hour.

Customer Service Representative

Weitsman Recycling

Syracuse, NY

$15.75 - $21.50/hr

Full-time

Re-posted 24 days ago

Job description

A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigating if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

POSITION OVERVIEW:

  • Weigh and purchase inbound scrap, obtain required information from customers for all transactions.
  • Complete purchasing and shipping documents.
  • Perform general office administration duties such as answering the phones, greeting customers, and answering emails as well as other duties as assigned by the Manager.
  • Provide a best-in-class customer experience.
  • Organized and Neat.
  • Willingness to learn all aspects of the office.
  • Willing to cross-train in other positions and assist other teammates as needed.
  • Ability to work in a fast-paced, non-stop environment while providing excellent customer service.
  • Other duties as assigned by Management

QUALIFICATIONS:

  • 3+ years previous customer service experience preferred.
  • Have a credit score of 650 or above
  • Must be able to work well under pressure while providing excellent customer service.
  • Ability to multitask within a highly dynamic, fast-paced work environment, with the ability to meet critical deadlines.
  • Must have excellent customer service, communication, organizational and time management skills.
  • Dependable and consistent work ethic.
  • Must have the willingness to learn the facets of the scrap metal recycling industry.
  • Computer experience preferred which includes Microsoft Excel, Word, Office, and the ability to learn in house systems (Buy Back Pro).
  • Ability to meet attendance schedule with dependability and consistency.
  • Weekend Availability

Apply