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Remote Customer Service Manager Jobs in Fulton, NY

Darkhorse Tech

IT Field Technician (Remote)

Syracuse, NY · Remote

$48K - $55K/yr

We also manage routine maintenance and installations for our clients throughout the country. Responsibilities * Provide excellent customer service via phone, remote, and on-site technical support

ZOLL Medical Corporation

Field Technician

Syracuse, NY · On-site +1

$25 - $35/hr

Escalates customer related issues to Service Manager and CQA Account Manager. * Performs ... For fully remote positions, compensation will comply with all applicable federal, state, and local ...

PenBay Media LLC

Remote Pilot Operator

Syracuse, NY · On-site +1

The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice ... Exceptional customer service orientation Ability to work productively with a wide range of people ...

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All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Fulton, NY

Remote Customer Service Manager information

See Fulton, NY salary details

$21.5K

$51K

$88.8K

How much do remote customer service manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote customer service manager in Fulton, NY is $50,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $61,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Manager position, and why are they important?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a Remote Customer Service Manager job?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a Remote Customer Service Manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the most commonly searched types of Remote Customer Service jobs in Fulton, NY? The most popular types of Remote Customer Service jobs in Fulton, NY are:
What are popular job titles related to Remote Customer Service Manager jobs in Fulton, NY? For Remote Customer Service Manager jobs in Fulton, NY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Fulton, NY look for? The top searched job categories for Remote Customer Service Manager jobs in Fulton, NY are:
What cities near Fulton, NY are hiring for Remote Customer Service Manager jobs? Cities near Fulton, NY with the most Remote Customer Service Manager job openings:
Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Fulton, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 10% In-person, and 90% Remote job distribution, with an average salary of $50,995 per year, or $24.5 per hour.
Commercial Insurance | Client Service Manager

Commercial Insurance | Client Service Manager

APR

Syracuse, NY • On-site, Remote

$65K - $100K/yr

Full-time

Retirement

Posted 23 days ago

Job description

Job Location: Winter Park, FL
Job Title: Client Service Manager | Commercial Lines
Commercial Lines Account Manager | Focusing on Small to Middle Market Clients
Flexible Work Arrangement: Embrace the future of work with our fully remote option, tailored for the exceptional candidate. Occasional office visits meld the best of both worlds.
Your Role: As a guardian of our select small business clientele, you'll be the cornerstone of their insurance experience. Your mission is to manage, consult, and grow a dedicated book of business. This involves:
  • Client Relationship Mastery: Nurturing and expanding existing relationships through expert consultation. Your advice on coverage will be invaluable, and your skill in identifying cross-sell and up-sell opportunities will drive our mutual success.
  • Operational Excellence: Efficiently managing renewals, document issuance, and all aspects of account servicing within strict timelines. Your attention to detail will ensure seamless operations.
  • Strategic Engagement: Handling non-renewals, cancellations, and renewals like a pro. You'll also flex your marketing muscle, preparing submissions that resonate.
Who You Are:
  • A seasoned pro with 3-6 years in commercial insurance account servicing.
  • Proud holder of a P&C license, with a deep dive knowledge of insurance products and documentation.
  • A tech-savvy individual with prowess in Word, Excel, Outlook, and ideally, Applied/EPIC/TAM AMS360.
  • An independent yet collaborative team player, open to continuous learning, with a college degree or equivalent industry designations.
Why Us:
  • Investment in You: Generous 401K, continuous educational support, and ample career development opportunities.
  • Flexibility: Hybrid schedules to balance your professional and personal life.
  • Growth: A role that expands and evolves with you.
Compensation:
  • We believe in fair and competitive compensation. For this role, the salary range is $65,000 to $100,000, commensurate with your experience, skills, and certifications.