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Remote Customer Service Coordinator Jobs in Fulton, NY

Darkhorse Tech

IT Field Technician (Remote)

Syracuse, NY · Remote

$48K - $55K/yr

Provide excellent customer service via phone, remote, and on-site technical support * Walk clients through diagnostic procedures to identify and resolve errors * Communicate with vendors to request ...

PenBay Media LLC

Remote Pilot Operator

Syracuse, NY · On-site +1

The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice ... Exceptional customer service orientation Ability to work productively with a wide range of people ...

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Remote Customer Service Coordinator information

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$10

$17

$24

How much do remote customer service coordinator jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote customer service coordinator in Fulton, NY is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.86 per hour, depending on experience, location, and employer.

What does a Remote Customer Service Coordinator do?

A Remote Customer Service Coordinator is responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction, all while working from a remote location. They communicate with customers via phone, email, or chat, coordinate with internal teams, and follow up on customer requests. Their main goal is to provide efficient and effective support, maintain positive customer relationships, and help improve overall service quality. Strong communication, problem-solving skills, and proficiency with digital tools are essential for this role.

How does a Remote Customer Service Coordinator typically collaborate with other departments while working from home?

A Remote Customer Service Coordinator frequently interacts with teams such as sales, technical support, and logistics to resolve customer issues efficiently. Collaboration is usually facilitated through digital communication tools like email, instant messaging, and virtual meetings. Coordinators are expected to proactively share customer feedback, escalate complex cases, and participate in cross-functional discussions to improve service processes. This virtual teamwork ensures that customer concerns are addressed comprehensively and fosters a supportive remote work environment.

What is the difference between Remote Customer Service Coordinator vs Remote Customer Support Specialist?

AspectRemote Customer Service CoordinatorRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, team-based customer service settingRemote, technical or product support environment
Employer UsageCustomer service departments across industriesTechnical support teams, product companies
Search & Comparison IntentUnderstanding role responsibilities and qualificationsComparing support roles and required skills

The Remote Customer Service Coordinator typically handles customer inquiries, manages service requests, and coordinates support efforts remotely within customer service teams. The Remote Customer Support Specialist often focuses on technical troubleshooting and product-specific support. While both roles require strong communication skills and customer service experience, the Coordinator emphasizes coordination and communication, whereas the Specialist emphasizes technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Coordinator, and why are they important?

To thrive as a Remote Customer Service Coordinator, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and productivity tools like email and chat platforms is typically required. Exceptional organizational skills, patience, and the ability to work independently make someone stand out in this role. These competencies are crucial for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless service delivery in a remote environment.
What are the most commonly searched types of Remote Customer Service jobs in Fulton, NY? The most popular types of Remote Customer Service jobs in Fulton, NY are:
What are popular job titles related to Remote Customer Service Coordinator jobs in Fulton, NY? For Remote Customer Service Coordinator jobs in Fulton, NY, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Coordinator jobs in Fulton, NY look for? The top searched job categories for Remote Customer Service Coordinator jobs in Fulton, NY are:
What cities near Fulton, NY are hiring for Remote Customer Service Coordinator jobs? Cities near Fulton, NY with the most Remote Customer Service Coordinator job openings:
Remote Customer Service Coordinator jobs near you
Infographic showing various Remote Customer Service Coordinator job openings in Fulton, NY as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $37,077 per year, or $17.8 per hour.

Client Care Coordinator (Travel)

Livetripexperience

Syracuse, NY • Remote

$17.75 - $23.25/hr

Full-time

Posted 20 days ago

Job description

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients\' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel.

Key Responsibilities

  • Coordinate communication between clients and travel providers to resolve questions and issues.
  • Manage administrative tasks related to booking confirmations, cancellations, and refunds.
  • Ensure all client data and itinerary details are accurate and up to date.
  • Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
  • Collaborate with the remote team to streamline service processes and improve client satisfaction.

Ideal Candidate

  • Detail-Oriented: You pay close attention to dates, names, and specific travel requirements.
  • Strong Communicator: You can explain complex travel information simply and clearly.
  • Self-Motivated: You thrive in a remote environment where you manage your own workflow.
  • Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential.
  • Passion: An interest in the travel industry and helping others explore the world.

What We Offer

  • Remote position with a flexible schedule.
  • A collaborative culture that values your input.
  • Full training provided to ensure your success.
  • Competitive travel perks and benefits.

Apply