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Customer Service Jobs in Berkeley, CA (NOW HIRING)

Berkeley Executives

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

Berkeley, CA · On-site

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

Oakland, CA · On-site

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

Concord, CA · On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

Berkeley, CA · On-site

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Pasona N A, Inc.

Customer service

Hayward, CA · On-site

$20/hr

Position Summary This position provides customer service, inside sales support, order and invoice processing, and general administrative assistance. Professional Japanese language ability is required ...

Berkeley Executives

Customer Service

Concord, CA · On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Berkeley Executives

Customer Service

Oakland, CA · On-site

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Showing results 1-20

All JobsCustomer Service JobsCustomer Service Jobs in Berkeley, CA

Customer Service information

See Berkeley, CA salary details

$12

$23

$32

How much do customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service in Berkeley, CA is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.62 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Berkeley, CA?

The most popular types of Customer Service jobs in Berkeley, CA are:

What are popular job titles related to Customer Service jobs in Berkeley, CA?

For Customer Service jobs in Berkeley, CA, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Berkeley, CA look for?

The top searched job categories for Customer Service jobs in Berkeley, CA are:

What cities near Berkeley, CA are hiring for Customer Service jobs?

Cities near Berkeley, CA with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Berkeley, CA as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,873 per year, or $23 per hour.

Customer Service

Berkeley Executives

San Leandro, CA • On-site

$18 - $24.50/hr

Full-time

Re-posted 15 days ago

Job description

Company Description
Berkeley Executives expanded to the East Bay area in 2015 and has been firing on all piston ever since! Our team is a hard working, fun-loving bunch of people from all over the world. We are the type of people to give every task at hand our all and come away with great results. We recognize that all work and no play made Jack a dull boy though, so we also love to let our hair down and reward ourselves for all the great work we do. We are conveniently located right next to the BART station to make for an easy commute!
Job Description
Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This position would work closely with Marketing Managers to identify and develop new streams of revenue for clients through unique advertising strategies including sales, events, promotions, and innovative marketing solutions. The position would create and execute these campaigns and convey the promotions to each respective target market within a dynamic team environment.
In this role you will be:
  • Helping customers with any queries or concerns that arise
  • Driving market share growth
  • Tailoring availble products to each customers individual needs
  • Assisting our clients by gaining and retaining customers
  • Creating and developing brand awareness

We believe the candidate that will flourish most in this role will have:
  • Excellent communication, customer service, interpersonal, and typing skills
  • Ability to work efficiently and effectively in a multi-task customer service environment
  • A career minded and a "self-starter" attitude

Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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