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Virtual Csr Jobs in Berkeley, CA (NOW HIRING)

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Customer Service Rep

Union City, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Customer Service Rep

Hayward, CA · On-site

$18.50 - $25/hr

Lots of Career Opertunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

Customer Service Rep

San Leandro, CA

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

Customer Service Rep

San Leandro, CA · On-site

$18 - $24.50/hr

Lots of Career Opportunities Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer ...

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Virtual Csr information

See Berkeley, CA salary details

$12

$23

$32

How much do virtual csr jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual csr in Berkeley, CA is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.62 per hour, depending on experience, location, and employer.

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Berkeley, CA?

The most popular types of Csr jobs in Berkeley, CA are:

What are popular job titles related to Virtual Csr jobs in Berkeley, CA?

For Virtual Csr jobs in Berkeley, CA, the most frequently searched job titles are:

What cities near Berkeley, CA are hiring for Virtual Csr jobs?

Cities near Berkeley, CA with the most Virtual Csr job openings:

Infographic showing various Virtual Csr job openings in Berkeley, CA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $47,873 per year, or $23 per hour.

CSR / Customer Service Rep

Works Plumbing

Pacifica, CA • On-site

$18 - $25/hr

Full-time

Medical, Dental, Life, PTO

Re-posted 25 days ago


Job description

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the homeowners, and make the schedules for the technicians. This position has flexible schedules available with no mandatory work on Sundays and no mandatory on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits, including medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training. Work for a company that's trusted in the Pacifica community. We invest in your professional development. Join a team that feels more like family.
Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career, apply today! Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where day-to-day is different? Join our team, where we deliver top-notch plumbing solutions to homes and businesses across Pacifica, California, and the surrounding areas.
ABOUT WORKS PLUMBING
Since 2000, Works Plumbing has provided full-service plumbing maintenance and repairs and clogged drain cleaning 24 hours a day. We also specialize in water heater repairs and installations. We understand the desire for affordable, efficient, and quality services. To save our clients' money, we constantly evaluate our operating costs. Reducing wasteful spending is how we can deliver pricing that won't break the bank ' without sacrificing top-quality services.
We rely on our hardworking employees to achieve client satisfaction. That is why we strive to hire and retain the best! We offer our loyal team competitive compensation, great benefits, and a supportive work environment in which people want to participate.
A DAY IN THE LIFE OF A CSR / Customer Service Rep
Your primary goal is to ensure ultimate scheduling efficiency and that our clients are heard. Maximizing time and mileage, you work hard to ensure customer service expectations are exceeded. You spend your workday in the office on the phone or computer, providing top-notch customer service to our clients. You inform clients of arrival times or any potential delays through phone calls. You happily adjust for any rescheduling needs. As an efficient Customer Service Representative, you organize the days and weeks ahead to avoid falling behind schedule. Your demeanor is friendly and capable as you converse with clients and dispatch calls to technicians. You leave work each day knowing you played a vital role in our company's success!
QUALIFICATIONS FOR A CSR / Customer Service Rep
  • Strong communication and phone skills
  • Has excellent communication and interpersonal skills
  • is detail-oriented and highly organized
  • Can handle multiple tasks in a fast-paced environment
  • Is proficient with computer systems and scheduling software
  • Has a positive attitude and a commitment to providing exceptional customer service
  • Able to pass a background check and drug test

Bonus Points If You Have:
  • Experience in customer service or a similar role
  • Knowledge of plumbing services (not required- we'll train you!)

Are you organized? Do you prioritize your tasks effectively? Are you professional and dependable? Are you a customer service superstar? Are you a great communicator, both verbally and written? Are you detail-oriented and thrive in a fast-paced office environment? Apply now!
ARE YOU READY?
If you feel you'd be perfect for this customer service position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 94044