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Customer Service Jobs in Addison, TX (NOW HIRING)

L&S Mechanical

Customer Service

Richardson, TX · On-site

$14.50 - $19.75/hr

Customer Service Representative As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service issues. In this ...

Dollartree

Customer Service

Richardson, TX

$13.25 - $18.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Sysco

Customer Service

Dallas, TX · On-site

$15.75 - $21.50/hr

Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments. RESPONSIBILITIES * Identify customer and ...

L and S Mechanical

Customer Service

Richardson, TX · On-site

$35/hr

Job Type Full-time Description Job Summary As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service ...

Dollartree

Customer Service

Fort Worth, TX

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

L and S Mechanical

Customer Service

Richardson, TX · On-site

$35K - $40K/yr

Job Type Full-time Description Job Summary As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service ...

Dollar Tree

Customer Service

Richardson, TX · On-site

$13.25 - $18.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

L&S Mechanical

Customer Service

Richardson, TX · On-site

$35K - $40K/yr

Job Summary As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service issues. In this position you may be ...

LHH US

Customer Service

Dallas, TX

$16 - $18/hr

Customer Service Representatives in the DFW Metroplex In today's job market, temporary positions can be a strategic way to stay employed, improve skills, expand your professional network, and gain ...

LHH US

Customer Service

Dallas, TX

$16 - $18/hr

Customer Service Representatives in the DFW Metroplex In today's job market, temporary positions can be a strategic way to stay employed, improve skills, expand your professional network, and gain ...

L&S Mechanical

Customer Service

Richardson, TX

$35K - $40K/yr

Description Job Summary As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service issues. In this ...

Dollartree

Customer Service

Irving, TX · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service

Fort Worth, TX · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service

Irving, TX · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Teledyne

Customer Service

Dallas, TX · On-site

$16 - $21.50/hr

In this role, you'll be a trusted partner to both customers and internal teams, ensuring solutions are delivered accurately, efficiently, and with the exceptional service Teledyne is known for. You ...

Dollartree

customer service

Farmers Branch, TX · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

customer service

Farmers Branch, TX · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Jobs in Addison, TX

Customer Service information

See Addison, TX salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service in Addison, TX is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require good communication skills and may involve working in call centers, retail stores, or online support environments.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Addison, TX? The most popular types of Customer Service jobs in Addison, TX are:
What are popular job titles related to Customer Service jobs in Addison, TX? For Customer Service jobs in Addison, TX, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Addison, TX look for? The top searched job categories for Customer Service jobs in Addison, TX are:
What cities near Addison, TX are hiring for Customer Service jobs? Cities near Addison, TX with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Addison, TX as of July 2026, with employment types broken down into 57% Full Time, and 43% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,849 per year, or $18.2 per hour.

Customer Service

L&S Mechanical

Richardson, TX • On-site

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

L&S Mechanical rating

5.5

Company rating: 5.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

253rd of 278 rated repair and maintenance companies

Job description

Customer Service Representative

As a Customer Service Representative at L&S, you will provide front line support and follow up to customers assisting and resolving warranty or service issues. In this position you may be responsible for dispatching, administrative tasks, billing and filing warranty claims. Key relationships in this role will be to service technicians, L&S production staff, homeowners, and builders.

General Responsibilities:

  • Solve problems and manage solutions backed by the support of a successful team.
  • Manage both incoming phone calls and electronic warranty/service requests to identify customer needs and schedule appointments logistically and efficiently.
  • Provide exceptional follow-up with homeowners and technicians to ensure issues are resolved to customers satisfaction.
  • Process all service-related billing including compiling quotes and purchase orders to submit for invoicing.
  • Maintain accurate and current house files by performing daily data entry.
  • Assign and or dispatch work orders to the field based on customer needs timely.
  • Provide support to field personnel.
  • Order and track material to resolve incomplete work orders timely.
  • File warranty claims on replacement parts for HVAC equipment and water heaters.

Qualifications:

  • 2+ years in new home construction specific telephone customer service.
  • Proficient in basic computer skills that include but are not limited to data entry, MS Outlook, and Excel.
  • Effective at building and maintaining positive relationships with the service technicians, production staff, managers, superintendents, and coworkers to ensure timely completion of job duties.
  • Strong ability to organize, prioritize, communicate well, and be committed to providing quality work.
  • Solid problem-solving skills and a willingness to take on new projects with a "can do" attitude.
  • Perform the physical demands of the position which are working indoors with long periods of time sitting, listening, and speaking on the telephone, viewing monitor and workstation.

Benefits:

  • Medical, dental and vision insurance
  • FSA with debit card
  • Employer-paid Short-Term Disability (STD)
  • $20K in life insurance and $20K AD&D insurance
  • 401(k) employer match
  • Paid Vacation
  • PTO
  • Paid Holidays
  • Annualized reviews for merit increases
  • Potential for advancement

About L&S Mechanical:

Headquartered in Richardson, Texas, L&S Mechanical ("L&S") is a leading tri-trade provider of turnkey plumbing, HVAC, and electrical installation services in the Texas, South Carolina, North Carolina and Georgia residential housing markets. Founded in 1985, L&S serves large production homebuilders in Dallas / Fort Worth, South Dallas, Houston, San Antonio and Austin through its six production warehouses. Previously owned by management, L&S was acquired by The Sterling Group, a leading middle market private equity firm, in September 2021. L&S is the largest plumbing installer in Texas and has significant opportunity to grow its HVAC and electric offerings while also expanding into new geographies through acquisition and growing its nascent home services business.

The company is backed by The Sterling Group, a private equity firm established in 1982. The Sterling Group specializes in acquiring controlling interests in companies across the manufacturing, distribution, and industrial services sectors, focusing on enterprises with valuations typically between $100 million and $1 billion. To date, the firm has sponsored 67 platform buyouts, along with numerous add-on acquisitions, contributing to a total transaction value exceeding $22 billion. Currently, The Sterling Group manages over $9.4 billion in assets.

What L&S Mechanical employees say

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