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Customer Service Warehouse Associate Jobs (NOW HIRING)

Dal-Tile

CSR Warehouse Associate II (FT)

Morrisville, NC · On-site

$13.50 - $18.75/hr

As the Customer Service/Warehouse Associate II will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with ...

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Customer Service Warehouse Associate information

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How much do customer service warehouse associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service warehouse associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does a customer service warehouse associate do?

A Customer Service Warehouse Associate is responsible for assisting customers with their orders, handling inquiries, and ensuring that warehouse operations run smoothly. They often process shipments, organize inventory, and coordinate with other departments to address customer needs. This role blends customer service skills with an understanding of warehouse logistics, requiring attention to detail, strong communication abilities, and physical stamina. Associates may also help resolve issues such as order discrepancies or damaged goods to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service warehouse associate, and why are they important?

To thrive as a Customer Service Warehouse Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent communication, problem-solving, and teamwork skills help you resolve customer issues and coordinate efficiently with colleagues. These competencies are crucial for ensuring accurate order fulfillment, maintaining inventory integrity, and delivering a positive customer experience.

What are some common challenges faced by customer service warehouse associates and how can they be addressed?

Customer Service Warehouse Associates often encounter challenges such as balancing fast-paced order fulfillment with maintaining high accuracy, and effectively communicating with both warehouse team members and customers. Managing inventory discrepancies and handling unexpected issues, like delayed shipments, can also be demanding. Proactively staying organized, using warehouse management systems efficiently, and fostering clear communication with colleagues and customers can help address these challenges and contribute to a smoother workflow.

What is the difference between Customer Service Warehouse Associate vs Warehouse Associate?

AspectCustomer Service Warehouse Associate

The Customer Service Warehouse Associate focuses on assisting customers, processing orders, and providing product information, while also performing warehouse tasks. They often handle customer inquiries and support order fulfillment. The Warehouse Associate primarily handles physical tasks like inventory management, packing, and shipping. Both roles may require similar certifications such as forklift operation and safety training, and they work in warehouse environments. The main difference lies in the customer interaction component present in the Customer Service Warehouse Associate role.

What cities are hiring for Customer Service Warehouse Associate jobs?

Cities with the most Customer Service Warehouse Associate job openings:

What states have the most Customer Service Warehouse Associate jobs?

States with the most job openings for Customer Service Warehouse Associate jobs include:

What are popular job titles related to Customer Service Warehouse Associate jobs?

For Customer Service Warehouse Associate jobs, the most frequently searched job titles are:

Customer Service Warehouse Associate jobs near you
Infographic showing various Customer Service Warehouse Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Service Warehouse Associate- Reinders

Appleton, WI • On-site

SiteOne Landscape Supply
Wholesale • 1 - 5K employees
Learn more about SiteOne Landscape Supplyexternal

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Key responsibilities

  • Assist customers with their questions and needs, either in person, via the phone, or through online ordering.

  • Pull and prepare inventory orders for customer pick up or delivery.

  • Load and unload orders, operate a forklift, and maintain the warehouse environment.

SiteOne Landscape Supply rating

8.0

Company rating: 8.0 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

Job description

Company Overview
Customer Service Warehouse Associate
Reinders, a SiteOne Company
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Customer Service Warehouse Associates are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
  • Demonstrate exceptional customer service to all Reinders/SiteOne customers
  • Cultivate and manage strong relationships with customers
  • Assist customers with their questions and needs, either in person, via the phone or through online ordering
  • Develop and communicate customer quotes
  • Assist Reinders/SiteOne sales and service teams
  • Pull and prepare inventory orders for customer pick up or delivery
  • Partner with store leadership to understand and implement new technologies and ways of working to help positively impact business performance.
  • Load and unload orders, assist with merchandising product, managing inventory, and maintain warehouse while maintaining a safe working environment
  • Operate a forklift to load and unload vehicles
  • Perform other duties as assigned

Skills We Are Seeking
  • Minimum of 1 year experience in a retail or wholesale setting, preferred
  • Excellent customer service and communication skills
  • Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
  • Ready and willing to learn and adopt new technologies and ways of working
  • Ability to think quickly and make sound decisions
  • Inventory management experience helpful
  • Must be able to lift a minimum of 50 pounds
  • Must have valid driver's license
  • Requires the ability to pass forklift operator course and drive a forklift
  • High school diploma or equivalent preferred

Work Environment
  • Work is performed in both a store setting, warehouse environment, and occasional outdoor work. The noise level is usually moderate. While performing the duties of this job, the employee frequently works near equipment such as pallet jacks, delivery trucks, and lawn/turf equipment.

Compensation & Benefits
SiteOne offers a competitive compensation and benefits package designed to support the well-being of our associates. Benefits for benefit-eligible associates may include:
  • Hourly Competitive Compensation $20-24
  • Medical, Dental and Vision plans
  • Paid Time Off, Paid Holidays
  • DailyPay available!
  • 401k with company match
  • Tuition Reimbursement
  • Lucrative Associate Referral Program
  • Company Apparel and Work Boot Vouchers
  • Opportunity for Advancement
  • Paid Training and Business Certifications Available
  • Free Counseling Services/Employee Assistance Program
  • Life Insurance and Short- and Long-Term Disability Insurance
  • Product Discounts
  • Most Branches never work Sundays!

What This Job Description Covers
The information contained here is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.
Our Commitment to Equal Opportunity
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment.
All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Avoiding Recruiting Scams
Your safety matters to us. To make sure you're interacting with a real SiteOne hiring team member, here's how to protect yourself from recruiting scams:
  • We will never ask for payment, sensitive personal information, ID documents over email, messaging apps, or text.
  • All open positions will be posted on our official careers page: careers.siteone.com
  • Any email you receive will be sent from a @siteone.com email address.
  • If you receive outreach that seems unusual, please contact Recruiting@siteone.com to confirm.

Compensation Transparency
Starting pay will depend on factors such as location and experience and will always meet or exceed applicable state and local minimum wage laws.

What SiteOne Landscape Supply employees say

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About SiteOne Landscape Supply

Sourced by ZipRecruiter

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 630 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

Industry

Wholesale

Company size

1,001 - 5,000 Employees

Headquarters location

Roswell, GA, US

Year founded

2001

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