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Customer Service Warehouse Associate Jobs in Alabama

TRITON STONE

Warehouse Associate

Huntsville, AL · On-site

$15 - $17.75/hr

Warehouse Associate Come be a part of Triton Stone Group's growing team with unlimited career ... Interact with customers while they are viewing material in the warehouse - customer service.

Farris Wholesale

Warehouse Associate

Tuscumbia, AL · On-site

$16 - $20/hr

Warehouse Associate The Warehouse Associate position is identified by two separate positions ... Customer Service - Valuing our customers by providing unmatched care and support. Empathy - Showing ...

Hackbarth Delivery Service

Warehouse Associate

Madison, AL · On-site

$19.50 - $20/hr

... service. We take pride in our dedicated team and are looking for a Warehouse Associate to join us in our mission to efficiently handle and distribute goods to our customers. Available Shift: * 9:00 ...

Hackbarth Delivery Service

Warehouse Associate

Madison, AL · On-site

$19.50 - $20/hr

... service. We take pride in our dedicated team and are looking for a Warehouse Associate to join us in our mission to efficiently handle and distribute goods to our customers. Available Shift: * 9:00 ...

Farris Wholesale

Warehouse Associate

Tuscumbia, AL · On-site

$16 - $20/hr

The Warehouse Associate position is identified by two separate positions: Shipping and Receiving ... Core Values Customer Service - Valuing our customers by providing unmatched care and support.

Martin

Warehouse Associate

Pelham, AL · On-site

$14.75 - $17.50/hr

Warehouse The Warehouse Associate at Martin plays a crucial role in ensuring the smooth and ... Provide excellent customer service, responding to inquiries and assisting customers with their ...

ROYAL Brass and Hose

Warehouse Associate

Bessemer, AL · On-site

$14.25 - $17/hr

Order puller - Include but not limited to, pulling customer order, warehouse stock order, various ... associates * Hose Assembly: Includes but not limited to assembling and crimping hose and fittings ...

MARTIN INCORPORATED

Warehouse Associate

Pelham, AL

$18 - $19/hr

The Warehouse Associate at Martin plays a crucial role in ensuring the smooth and efficient ... Provide excellent customer service, responding to inquiries and assisting customers with their ...

Martin Supply

Warehouse Associate

Pelham, AL · On-site

$19/hr

The Warehouse Associate at Martin plays a crucial role in ensuring the smooth and efficient ... Provide excellent customer service, responding to inquiries and assisting customers with their ...

Martin Supply Co

Warehouse Associate

Pelham, AL · On-site

$19/hr

The Warehouse Associate at Martin plays a crucial role in ensuring the smooth and efficient ... Provide excellent customer service, responding to inquiries and assisting customers with their ...

MARTIN INCORPORATED

Warehouse Associate

Pelham, AL · On-site

$18 - $19/hr

The Warehouse Associate at Martin plays a crucial role in ensuring the smooth and efficient ... Provide excellent customer service, responding to inquiries and assisting customers with their ...

Royal Brass And Hose

Warehouse Associate

Hueytown, AL · On-site

$14.25 - $17/hr

Our solutions, expertise and service excellence empower customer success. We are employee-owned ... Job purpose Warehouse associate performs general warehouse duties such as but not limited to ...

ROYAL Brass and Hose

Warehouse Associate

Hueytown, AL · On-site

$14.25 - $17/hr

Our solutions, expertise and service excellence empower customer success. We are employee-owned ... Job purpose Warehouse associate performs general warehouse duties such as but not limited to ...

OneWater Inc

Warehouse Associate

Tanner, AL · On-site

$15 - $17.75/hr

You will work closely with other team members to meet daily production goals and ensure customer satisfaction. As a Warehouse Associate, you will play a critical role in the success of our operations.

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Customer Service Warehouse Associate information

What does a customer service warehouse associate do?

A Customer Service Warehouse Associate is responsible for assisting customers with their orders, handling inquiries, and ensuring that warehouse operations run smoothly. They often process shipments, organize inventory, and coordinate with other departments to address customer needs. This role blends customer service skills with an understanding of warehouse logistics, requiring attention to detail, strong communication abilities, and physical stamina. Associates may also help resolve issues such as order discrepancies or damaged goods to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service warehouse associate, and why are they important?

To thrive as a Customer Service Warehouse Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent communication, problem-solving, and teamwork skills help you resolve customer issues and coordinate efficiently with colleagues. These competencies are crucial for ensuring accurate order fulfillment, maintaining inventory integrity, and delivering a positive customer experience.

What are some common challenges faced by customer service warehouse associates and how can they be addressed?

Customer Service Warehouse Associates often encounter challenges such as balancing fast-paced order fulfillment with maintaining high accuracy, and effectively communicating with both warehouse team members and customers. Managing inventory discrepancies and handling unexpected issues, like delayed shipments, can also be demanding. Proactively staying organized, using warehouse management systems efficiently, and fostering clear communication with colleagues and customers can help address these challenges and contribute to a smoother workflow.

What is the difference between Customer Service Warehouse Associate vs Warehouse Associate?

AspectCustomer Service Warehouse Associate

The Customer Service Warehouse Associate focuses on assisting customers, processing orders, and providing product information, while also performing warehouse tasks. They often handle customer inquiries and support order fulfillment. The Warehouse Associate primarily handles physical tasks like inventory management, packing, and shipping. Both roles may require similar certifications such as forklift operation and safety training, and they work in warehouse environments. The main difference lies in the customer interaction component present in the Customer Service Warehouse Associate role.

What cities in Alabama are hiring for Customer Service Warehouse Associate jobs?

Cities in Alabama with the most Customer Service Warehouse Associate job openings:

Customer Service Warehouse Associate jobs near you
Infographic showing various Customer Service Warehouse Associate job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Warehouse Associate

Pelham, AL • On-site

Ewing Outdoor Supply
Wholesale • 1 - 5K employees
Learn more about Ewing Outdoor Supplyexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Ewing Outdoor Supply rating

8.1

Company rating: 8.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Ewing Outdoor Supply
Pay range:
**$18.00 + DOE**
We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.
Responsibilities
  • Go the extra mile to engage customers
  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers' questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with your team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services
  • Deliver a wide variety of items to different addresses and through different routes
  • Follow routes and time schedule
  • Load, unload, prepare, inspect and operate a delivery vehicle
  • Ask for feedback on provided services and resolve clients' complaints
  • Inform customers about new products and services
  • Follow DOT regulations and safety standards

Requirements
    • Customer orientation and ability to adapt/respond to different types of characters
    • Ability to multi-task, prioritize, and manage time effectively
    • Basic math skills
    • Be able to lift 50-70 pounds
    • Excellent communication skills, capable of building trusting relationships
    • Ability to perform in fast-paced environments
    • Valid professional driver's license
    • Excellent organizational and time management skills
    • Good driving record with no traffic violations

Bonus Points for the Following*
    • Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
    • Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
    • Knowledge of inventory stocking procedures

Benefits
    • Health Care Plan (Medical, Dental & Vision)
    • Retirement Plan (401k, IRA)
    • Life Insurance (Basic, Voluntary & AD&D)
    • Paid Time Off (Vacation, Sick & Public Holidays)
    • Family Leave (Maternity, Paternity)
    • Short Term & Long Term Disability
    • Training & Development
    • Wellness Resources
    • Profit Sharing

We have the 4 C's that make your job a career!
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!
Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it weren't for you!

What Ewing Outdoor Supply employees say

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