Customer Warehouse Coordinator Jobs (NOW HIRING)

Position Summary

The Warehouse Coordinator is responsible for the safe, accurate, and efficient management of customer-owned industrial electric motors ranging from .5 HP to 20,000 HP. This position coordinates all warehouse movements, maintains inventory accuracy, oversees long-term motor storage, performs routine preservation maintenance, and ensures motors are readily available for customer emergencies and repair operations.

The ideal candidate is highly organized, safety-focused, mechanically inclined, and capable of working in a industrial environment where accuracy is critical.

Warehouse Operations

• Coordinate and execute all warehouse movements of customer electric motors and related equipment.
• Organize warehouse storage locations to maximize efficiency and accessibility.
• Safely operate forklifts, overhead cranes, rigging equipment, and other material handling equipment.
• Ensure all customer equipment is properly identified, tagged, and stored.
• Coordinate transfers between warehouse locations and production departments.
• Prepare motors for shipment, delivery, and customer pickup.

EMS Program Coordination

• Work in partnership with the HECO EMS Operations Manager to implement and execute HECO's Electric Motor Storage (EMS) strategy.
• Coordinate preservation schedules, storage practices, and inventory management for customer-owned electric motors.
• Ensure compliance with HECO EMS standards for motor storage, shaft rotations, Megger testing, and documentation.
• Identify opportunities to improve warehouse efficiency, motor preservation practices, and customer service.
• Support customer warehouse audits and EMS program reviews.

Inventory & Data Management

• Maintain accurate inventory records within the company's ERP/EMS system.
• Perform all required system data entry related to motor receipts, movements, storage locations, and shipments.
• Update customer records to ensure real-time inventory accuracy.
• Assist with cycle counts and periodic inventory audits.
• Generate reports and documentation as required.

Motor Preservation & Testing

• Perform scheduled shaft rotations on stored electric motors in accordance with preservation procedures.
• Conduct insulation resistance (Megger) testing on stored motors and accurately document results.
• Monitor storage conditions and identify any issues that could affect motor reliability.
• Report abnormal testing results or equipment concerns to the EMS Manager.

Warehouse Maintenance

• Maintain a clean, organized, and safe warehouse environment.
• Ensure storage areas comply with company safety standards and housekeeping expectations.
• Assist with preventive maintenance of warehouse equipment.
• Maintain proper storage of rigging, lifting devices, and material handling equipment.

Emergency Customer Support

• Coordinate and execute emergency motor deliveries and pickups outside of normal schedules when required.
• Assist in expediting critical customer support to minimize customer downtime.
• Communicate effectively with customers, drivers, and internal departments during emergency situations.

Qualifications

Education

• High school diploma or GED required.

Experience

• 3+ years of warehouse or industrial material handling experience preferred.
• Chauffeur license required.
• Ability to obtain DOT physical card.
• Experience operating forklifts and overhead cranes.
• Experience with ERP or warehouse management systems preferred.
• Industrial manufacturing or electric motor repair experience is highly desirable.

Physical Requirements

• Ability to lift up to 50 pounds regularly.
• Ability to stand, walk, bend, climb, and work throughout an industrial warehouse environment.
• Ability to safely operate forklifts, overhead cranes, and rigging equipment.
• Comfortable working around heavy industrial machinery and equipment.

Key Performance Indicators (KPIs)

• Inventory accuracy
• On-time warehouse transfers
• Zero customer equipment loss or damage
• Completion of scheduled shaft rotations and Megger testing
• Warehouse housekeeping and safety compliance
• Emergency delivery response time
• Customer satisfaction
• ERP/EMS data accuracy and timely updates

Compensation

• Starting Pay: $22.00–$23.00 per hour, based on experience, qualifications, and applicable certifications.
• Opportunity for wage increases based on performance, skill development, and tenure.
• Overtime opportunities may be available based on business needs.
• Eligible for company benefits in accordance with HECO policies, including health insurance, retirement savings, paid time off, and other applicable employee benefits