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How much do customer service warehouse associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service warehouse associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does a customer service warehouse associate do?

A Customer Service Warehouse Associate is responsible for assisting customers with their orders, handling inquiries, and ensuring that warehouse operations run smoothly. They often process shipments, organize inventory, and coordinate with other departments to address customer needs. This role blends customer service skills with an understanding of warehouse logistics, requiring attention to detail, strong communication abilities, and physical stamina. Associates may also help resolve issues such as order discrepancies or damaged goods to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service warehouse associate, and why are they important?

To thrive as a Customer Service Warehouse Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent communication, problem-solving, and teamwork skills help you resolve customer issues and coordinate efficiently with colleagues. These competencies are crucial for ensuring accurate order fulfillment, maintaining inventory integrity, and delivering a positive customer experience.

What are some common challenges faced by customer service warehouse associates and how can they be addressed?

Customer Service Warehouse Associates often encounter challenges such as balancing fast-paced order fulfillment with maintaining high accuracy, and effectively communicating with both warehouse team members and customers. Managing inventory discrepancies and handling unexpected issues, like delayed shipments, can also be demanding. Proactively staying organized, using warehouse management systems efficiently, and fostering clear communication with colleagues and customers can help address these challenges and contribute to a smoother workflow.

What is the difference between Customer Service Warehouse Associate vs Warehouse Associate?

AspectCustomer Service Warehouse Associate

The Customer Service Warehouse Associate focuses on assisting customers, processing orders, and providing product information, while also performing warehouse tasks. They often handle customer inquiries and support order fulfillment. The Warehouse Associate primarily handles physical tasks like inventory management, packing, and shipping. Both roles may require similar certifications such as forklift operation and safety training, and they work in warehouse environments. The main difference lies in the customer interaction component present in the Customer Service Warehouse Associate role.

What cities are hiring for Customer Service Warehouse Associate jobs?

Cities with the most Customer Service Warehouse Associate job openings:

What states have the most Customer Service Warehouse Associate jobs?

States with the most job openings for Customer Service Warehouse Associate jobs include:

What are popular job titles related to Customer Service Warehouse Associate jobs?

For Customer Service Warehouse Associate jobs, the most frequently searched job titles are:

Customer Service Warehouse Associate jobs near you
Infographic showing various Customer Service Warehouse Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Service Warehouse Associate

Santa Barbara, CA • On-site

Ewing Outdoor Supply
Wholesale • 1 - 5K employees
Learn more about Ewing Outdoor Supplyexternal

$20/hr

Full-time

Retirement

Re-posted 15 days ago

Ewing Outdoor Supply rating

8.1

Company rating: 8.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Ewing Outdoor Supply

718 Cacique Street

Santa Barbara, CA 93103

**Pay rate $20hr - $$$ DOE**

Ewing Outdoor Supply is a fourth generation, family-owned wholesale landscape, irrigation, and outdoor supply company looking for dependable, customer-focused team members to join our operations team. While we have a lot of mantras around the company, two are, “treat the customer right,” and “have fun doing it!” If that sounds like you, keep reading… 
 

This role provides a variety of activities—including customer service, warehouse operations, inventory support, local deliveries, and sales assistance—making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this hands-on, foundational role doesn’t require prior industry experience; we provide world-class training to set you up for success from day one!  
 

So, do you value hard work, customer service, and teamwork? If so, reach out because we want to meet!

Requirements

This role supports the day-to-day operations in a fast-paced wholesale environment serving contractors and industry professionals. Job responsibilities include, but are not limited to: 

Customer Service & Sales 

  • Greet customers, answer calls, field questions, and build customer relationships.  
  • Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.  

Warehouse & Yard Operations 

  • Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.  
  • Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, while following all equipment and material-handling safety standards.  

Inventory Management 

  • Receive and stock deliveries and transfers.  
  • Assist with cycle counts and inventory accuracy checks. 

Delivery and Transportation 

  • Load and unload materials using company delivery vehicles while following all safety protocols. 
  • Safely deliver customer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.  

What we are looking for… 

Valid driver’s license and clean driving record 

Ability to lift 50–75 lbs regularly 

Comfortable working indoors and outdoors 

Strong work ethic and reliability 

Basic math and communication skills 

An eagerness to work as a team and deliver world-class customer service  

Preferred, but not required… 

Warehouse associate experience 

Delivery driver experience 

Forklift Certification 

Knowledge of irrigation, plumbing, or landscape materials (remember, our training rocks) 

Spanish Bi-Lingual is always a plus 

Benefits

Why Join Ewing?  

This position is a great starting point for individuals who are motivated, reliable, and excited to grow. We’re proud to offer long-term career paths and advancement opportunities across locations and departments, making this more than just a job—it’s a chance to build a career with a company that values people, teamwork, and doing the right thing for our customers. Other cool perks include:  

  • 401K and Employee Profit Sharing 
  • Full-time, steady work 
  • Opportunities for advancement 
  • Competitive pay based on experience 
  • World-class training and paid learning incentives 

What are you waiting for? Reach out today!  

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