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Customer Service Training Jobs in Wisconsin (NOW HIRING)

Lincare

Customer Service Rep

Stevens Point, WI · On-site

$15.50 - $21/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Effectively communicate with coworkers and patients alike * help with the training of employees ...

Lincare Holdings, Inc.

Customer Service Rep

Sturtevant, WI · On-site

$15.50 - $21/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Effectively communicate with coworkers and patients alike * help with the training of employees ...

Lincare

Customer Service Rep

Sturtevant, WI

$15.50 - $21/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Effectively communicate with coworkers and patients alike * help with the training of employees ...

Lincare Holdings

Customer Service Rep

Stevens Point, WI · On-site

$15.50 - $21/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Help with the training of employees * Calculate figures and amounts in reference to frequency and ...

Walgreens

Customer Service Associate

Viroqua, WI · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Green Bay, WI · On-site

$14 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Waukesha, WI

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Sussex, WI · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Marshfield, WI

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Appleton, WI · On-site

$13.75 - $19/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens

Customer Service Associate

Milwaukee, WI

$15 - $20.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... Attends training and completes PPLs requested by Manager or assigned by corporate.

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All JobsCustomer Service Training JobsCustomer Service Training Jobs in Wisconsin

Customer Service Training information

What is customer service training?

Customer service training is a process in which employees learn the skills and knowledge needed to interact effectively with customers. This training typically covers communication techniques, problem-solving strategies, product knowledge, and how to handle difficult situations. The goal is to ensure that all customer-facing staff can provide positive experiences, resolve issues efficiently, and represent the company professionally. Customer service training can be delivered through workshops, online courses, role-playing, and ongoing coaching to continuously improve service quality.

What are the key skills and qualifications needed to thrive in customer service training?

To excel in Customer Service Training, you need expertise in customer service principles, adult learning theory, and instructional design, often supported by experience in training or a related certification such as Certified Professional in Training Management (CPTM). Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is typically required. Exceptional communication, patience, and adaptability help trainers engage diverse learners and handle challenging scenarios. These skills ensure effective knowledge transfer, improved employee performance, and enhanced customer satisfaction.

What are some common challenges faced by professionals in customer service training roles, and how can they be addressed?

Customer service trainers often encounter challenges such as engaging a diverse group of trainees, adapting training materials to suit various learning styles, and staying updated with evolving customer service technologies and practices. To address these, trainers can incorporate interactive activities, real-world scenarios, and various multimedia tools to make sessions more dynamic and inclusive. Regularly seeking feedback from trainees and collaborating with customer service teams helps trainers tailor their programs effectively and ensure they remain relevant to current industry standards.

What is the difference between Customer Service Training vs Customer Support Specialist?

AspectCustomer Service TrainingCustomer Support Specialist
Required CredentialsOften includes communication, sales, or customer service certificationsTypically requires technical knowledge, product training, and communication skills
Work EnvironmentTraining sessions, workshops, online coursesCall centers, help desks, online support platforms
Employer & Industry UsageUsed by companies to improve staff skillsDirectly interacts with customers to resolve issues

Customer Service Training focuses on educating employees to enhance their customer interaction skills, while Customer Support Specialists are responsible for providing direct assistance to customers. Both roles are essential in customer service but serve different functions within the industry.

What career paths can start with customer service?

Customer service roles provide a foundation for careers in sales, account management, technical support, and management positions. Skills such as communication, problem-solving, and familiarity with customer relationship management (CRM) tools are valuable for advancing into these fields.

What does a customer service trainer do?

A customer service trainer develops and delivers training programs to improve employees' communication, problem-solving, and product knowledge skills. They assess training needs, create instructional materials, and may use tools like e-learning platforms or role-playing exercises to enhance customer interactions and service quality.

What are the most commonly searched types of Customer Service Training jobs in Wisconsin?

The most popular types of Customer Service Training jobs in Wisconsin are:

What are popular job titles related to Customer Service Training jobs in Wisconsin?

For Customer Service Training jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Service Training jobs in Wisconsin look for?

The top searched job categories for Customer Service Training jobs in Wisconsin are:

Customer Service Training jobs near you
Infographic showing various Customer Service Training job openings in Wisconsin as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution.

Customer Service Representative

Evolution Group Consulting

Appleton, WI • On-site

$15.50 - $21.25/hr

Full-time

Medical

Re-posted 11 days ago

Job description

Job purpose: Provide superior customer service to existing and new customers for Fortune 500 companies across the world. As well as acquire new customers by using innovative approaches with different styles of marketing.

Do you have customer service experience? If yes, that is Great. Is customer service something you lack? If yes, that is not a problem because we offer training that will give you that experience!

Customer Service Representative Job Duties!

  • Attract potential customers by answering product and service questions! Suggest information about products and services!
  • Open customer accounts by recording account information!
  • Resolve product or service problems by clarifying the customer's complaint!
    • Determine the cause of the problem!
    • Select and explain the best solution to solve the problem!
    • Expedite correction or adjustment!
    • Follow up with customers to ensure resolution!
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs!
  • Contribute to team effort by accomplishing related results as needed!

Qualifications:

  • Student Mentality
  • Work Ethic
  • Great Attitude
  • Goal oriented
  • Organized
  • People skills

Reasons Why We're Excited!

  • Meet great people and Network!
  • Work with Fortune 500 Clients!
  • Be a part of a team!
  • Opportunities for Progression!
  • Stimulating Environment!
  • Opportunity to Travel!


Send in your resume if you're a goal chaser with a positive attitude!




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