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Customer Service Training Jobs in Wisconsin (NOW HIRING)

Kfc

Customer Service

Sheboygan, WI

$12 - $13/hr

  • PTO

The Customer Service is the first face that customers see when they walk through the door or the ... training programs, family atmosphere and the pride they have in our brand. We celebrate ...

Hy-Vee Food Stores

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Safety is always a priority, and training is provided to help ensure a safe and supportive work ...

Hy-Vee, Inc.

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Safety is always a priority, and training is provided to help ensure a safe and supportive work ...

Hy-Vee, Inc.

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Safety is always a priority, and training is provided to help ensure a safe and supportive work ...

HyVee

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Safety is always a priority, and training is provided to help ensure a safe and supportive work ...

HyVee

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Safety is always a priority, and training is provided to help ensure a safe and supportive work ...

Amorim Cork Composites Inc

Customer Service

Trevor, WI · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a detail-oriented and analytical Customer Service to join our Sales Support ... Cross-Training Matrix * 5S Methodology * PDCA Plan of Action * Corticeira Amorim Code of ethics and ...

C&W Services

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title Customer Service Representative Summary The primary responsibility of this position is to ... Must be willing to continue training in their skill set tomaintainknowledge in the latest equipment ...

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Showing results 21-40

All JobsCustomer Service Training JobsCustomer Service Training Jobs in Wisconsin

Customer Service Training information

What is customer service training?

Customer service training is a process in which employees learn the skills and knowledge needed to interact effectively with customers. This training typically covers communication techniques, problem-solving strategies, product knowledge, and how to handle difficult situations. The goal is to ensure that all customer-facing staff can provide positive experiences, resolve issues efficiently, and represent the company professionally. Customer service training can be delivered through workshops, online courses, role-playing, and ongoing coaching to continuously improve service quality.

What are the key skills and qualifications needed to thrive in customer service training?

To excel in Customer Service Training, you need expertise in customer service principles, adult learning theory, and instructional design, often supported by experience in training or a related certification such as Certified Professional in Training Management (CPTM). Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is typically required. Exceptional communication, patience, and adaptability help trainers engage diverse learners and handle challenging scenarios. These skills ensure effective knowledge transfer, improved employee performance, and enhanced customer satisfaction.

What are some common challenges faced by professionals in customer service training roles, and how can they be addressed?

Customer service trainers often encounter challenges such as engaging a diverse group of trainees, adapting training materials to suit various learning styles, and staying updated with evolving customer service technologies and practices. To address these, trainers can incorporate interactive activities, real-world scenarios, and various multimedia tools to make sessions more dynamic and inclusive. Regularly seeking feedback from trainees and collaborating with customer service teams helps trainers tailor their programs effectively and ensure they remain relevant to current industry standards.

What is the difference between Customer Service Training vs Customer Support Specialist?

AspectCustomer Service TrainingCustomer Support Specialist
Required CredentialsOften includes communication, sales, or customer service certificationsTypically requires technical knowledge, product training, and communication skills
Work EnvironmentTraining sessions, workshops, online coursesCall centers, help desks, online support platforms
Employer & Industry UsageUsed by companies to improve staff skillsDirectly interacts with customers to resolve issues

Customer Service Training focuses on educating employees to enhance their customer interaction skills, while Customer Support Specialists are responsible for providing direct assistance to customers. Both roles are essential in customer service but serve different functions within the industry.

What career paths can start with customer service?

Customer service roles provide a foundation for careers in sales, account management, technical support, and management positions. Skills such as communication, problem-solving, and familiarity with customer relationship management (CRM) tools are valuable for advancing into these fields.

What does a customer service trainer do?

A customer service trainer develops and delivers training programs to improve employees' communication, problem-solving, and product knowledge skills. They assess training needs, create instructional materials, and may use tools like e-learning platforms or role-playing exercises to enhance customer interactions and service quality.

What are the most commonly searched types of Customer Service Training jobs in Wisconsin?

The most popular types of Customer Service Training jobs in Wisconsin are:

What are popular job titles related to Customer Service Training jobs in Wisconsin?

For Customer Service Training jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Customer Service Training jobs in Wisconsin look for?

The top searched job categories for Customer Service Training jobs in Wisconsin are:

Customer Service Training jobs near you
Infographic showing various Customer Service Training job openings in Wisconsin as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution.

Customer Service

Kfc

Sheboygan, WI

$12 - $13/hr

Full-time

PTO

Re-posted 14 days ago

KFC rating

4.8

Company rating: 4.8 out of 10

Based on 786 frontline employees who took The Breakroom Quiz

73rd of 106 rated fast food restaurants

Job description


The Customer Service is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so you will set the tone for the Kfc customer experience and bring the great KFC tastes to life. 


Key responsibilities are ensuring customer’s satisfaction while being the smiling face that greets and serves the customers quickly and efficiently .People join our KFC family for a wide variety of reasons, but they discover so much more about themselves through our training programs, family atmosphere and the pride they have in our brand. We celebrate accomplishments (big and small) through recognition and push for the best in our restaurants. Colonel Sanders had a passion for serving great fried chicken and we make the Colonel proud every day through our service mindset and love for our business,


Additional Responsibilities:

  • Friendly attitude, great customer service skills
  • Great communication skills
  • Detail oriented with the ability to multitask and prioritize
  • Work effectively and safely in a changing environment
  • Strong verbal and basic math skills

Requirements

  • 16 years old or older
  • Legal right to work in the United States
  • The Company is an Equal Opportunity Employer

Benefits:

We offer:

Competitive Wages

Flexible Hours

FREE shift meals 

Free work shoes

Free Uniforms

$ 200.00 Signing Bonus

Paid Vacation

Fitness Center Reimbursement Program

Monthly Cash Incentives

Rise KFC with GED works GED Program Free

Rapid advancement opportunity to a management position

  • Flexible Schedules- 
  • The Company is an Equal Opportunity Employer

We value our employees and understand how you make a difference in our restaurants!

Kentucky Fried Chicken of Sheboygan, Inc. is a locally owned franchise since April 1969. We have one restaurant in Sheboygan WI. It began with Colonel Sanders and his belief in his product and commitment to his customers .We continually strive to maintain his standards of excellence in everything we do today.

What KFC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Kentucky Fried Chicken logo

About Kentucky Fried Chicken

Sourced by ZipRecruiter

Kentucky Fried Chicken (KFC) is a globally renowned fast-food restaurant chain headquartered in Louisville, KY, US. Since carving its niche in the quick-service restaurant industry in 1930, KFC has become an international brand, renowned for its signature dishes. The company was founded by Colonel Harland Sanders, who's iconic image is an integral part of the brand's identity. The company's product line, although diversified, is predominantly known for its original recipe of fried chicken with secret herb and spice mix.

Industry

Food and beverage stores and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

View All Kentucky Fried Chicken Jobs