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Customer Service Training Jobs in Texas (NOW HIRING)

Alphabe Insight Inc

Customer Service Trainer

Austin, TX · On-site

$57K - $60K/yr

Develop, deliver, and update customer service training programs aligned with company standards. * Conduct onboarding sessions for new hires and ongoing workshops for existing team members. * Evaluate ...

Alphabe Insight Inc

Customer Service Trainer

Houston, TX · On-site

$55K - $60K/yr

Develop and conduct engaging customer service training sessions for new and existing team members. * Evaluate training effectiveness and provide ongoing coaching to improve performance. * Collaborate ...

Chewy

Customer Service Trainer

Richardson, TX · On-site

Deliver virtual classroom training while applying adult learning principles to new and existing Customer Service Team Members. * Review and score customer calls using quality control guidelines to ...

Alphabe Insight Inc

Customer Service Trainer

Houston, TX · On-site

$60K - $65K/yr

Develop and update training manuals, materials, and performance tools. * Evaluate employee performance and provide targeted coaching and support. * Collaborate with customer service leadership to ...

Auto-Fit Inc

CUSTOMER SERVICE

Houston, TX · On-site

$45K - $75K/yr

CUSTOMER SERVICE TRAINING & DEVELOPMENT: * Participate in periodic product knowledge or customer ... service training as assigned. * Support the onboarding and training of new employees when delegated ...

Auto-Fit Inc

CUSTOMER SERVICE

Houston, TX · On-site

$45K - $75K/yr

CUSTOMER SERVICE TRAINING & DEVELOPMENT: * Participate in periodic product knowledge or customer ... service training as assigned. * Support the onboarding and training of new employees when delegated ...

Aston Carter

Customer Service Manager

Odessa, TX · On-site

$38.46 - $48.08/hr

Hiring a Customer Service Training Manager! We are seeking a dedicated and experienced Customer Service Training Manager who will develop and execute a comprehensive training program for our company ...

GFL Environmental

Customer Service Manager

Poteet, TX · On-site

Oversee professional, efficient completion of customer service functions at the branch Key Responsibilities: • Coordinate and Manage Customer Service training to ensure continuous improvement. • ...

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Customer Service Training information

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How much do customer service training jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service training in Texas is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What is customer service training?

Customer service training is a process in which employees learn the skills and knowledge needed to interact effectively with customers. This training typically covers communication techniques, problem-solving strategies, product knowledge, and how to handle difficult situations. The goal is to ensure that all customer-facing staff can provide positive experiences, resolve issues efficiently, and represent the company professionally. Customer service training can be delivered through workshops, online courses, role-playing, and ongoing coaching to continuously improve service quality.

What are the key skills and qualifications needed to thrive in customer service training?

To excel in Customer Service Training, you need expertise in customer service principles, adult learning theory, and instructional design, often supported by experience in training or a related certification such as Certified Professional in Training Management (CPTM). Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is typically required. Exceptional communication, patience, and adaptability help trainers engage diverse learners and handle challenging scenarios. These skills ensure effective knowledge transfer, improved employee performance, and enhanced customer satisfaction.

What are some common challenges faced by professionals in customer service training roles, and how can they be addressed?

Customer service trainers often encounter challenges such as engaging a diverse group of trainees, adapting training materials to suit various learning styles, and staying updated with evolving customer service technologies and practices. To address these, trainers can incorporate interactive activities, real-world scenarios, and various multimedia tools to make sessions more dynamic and inclusive. Regularly seeking feedback from trainees and collaborating with customer service teams helps trainers tailor their programs effectively and ensure they remain relevant to current industry standards.

What is the difference between Customer Service Training vs Customer Support Specialist?

AspectCustomer Service TrainingCustomer Support Specialist
Required CredentialsOften includes communication, sales, or customer service certificationsTypically requires technical knowledge, product training, and communication skills
Work EnvironmentTraining sessions, workshops, online coursesCall centers, help desks, online support platforms
Employer & Industry UsageUsed by companies to improve staff skillsDirectly interacts with customers to resolve issues

Customer Service Training focuses on educating employees to enhance their customer interaction skills, while Customer Support Specialists are responsible for providing direct assistance to customers. Both roles are essential in customer service but serve different functions within the industry.

What career paths can start with customer service?

Customer service roles provide a foundation for careers in sales, account management, technical support, and management positions. Skills such as communication, problem-solving, and familiarity with customer relationship management (CRM) tools are valuable for advancing into these fields.

What does a customer service trainer do?

A customer service trainer develops and delivers training programs to improve employees' communication, problem-solving, and product knowledge skills. They assess training needs, create instructional materials, and may use tools like e-learning platforms or role-playing exercises to enhance customer interactions and service quality.

What are the most commonly searched types of Customer Service Training jobs in Texas?

The most popular types of Customer Service Training jobs in Texas are:

What are popular job titles related to Customer Service Training jobs in Texas?

For Customer Service Training jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Service Training jobs in Texas look for?

The top searched job categories for Customer Service Training jobs in Texas are:

What cities in Texas are hiring for Customer Service Training jobs?

Cities in Texas with the most Customer Service Training job openings:

Customer Service Training jobs near you
Infographic showing various Customer Service Training job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,425 per year, or $17.5 per hour.

Customer Service Trainer

Alphabe Insight Inc

Austin, TX • On-site

$57K - $60K/yr

Full-time

Re-posted 26 days ago

Job description

Company Description
About Us
Property Soar is a forward-thinking real estate solutions company dedicated to elevating property management, client satisfaction, and operational excellence. We focus on building strong professional teams that drive long-term success, innovation, and exceptional service. Our culture empowers individuals to grow, lead, and create meaningful impact within a dynamic and supportive environment.
Job Description
Job Description
We are seeking a knowledgeable and dynamic Customer Service Trainer to join our team in Austin, TX. The ideal candidate will play a key role in shaping the skills, performance, and efficiency of our customer service staff. This position requires a strong communicator who can design, implement, and deliver engaging training programs that enhance service quality and client satisfaction.
Responsibilities
  • Develop, deliver, and update customer service training programs aligned with company standards.
  • Conduct onboarding sessions for new hires and ongoing workshops for existing team members.
  • Evaluate individual and team performance to identify training needs and skill gaps.
  • Provide coaching, feedback, and guidance to improve communication, problem-solving, and service techniques.
  • Create training materials, guidelines, and documentation for internal use.
  • Collaborate with department leaders to ensure training initiatives support operational goals.
  • Monitor results and implement improvements to enhance training effectiveness.

Qualifications
Qualifications
  • Strong communication and presentation skills.
  • Ability to explain complex concepts clearly and confidently.
  • Solid understanding of customer service principles and best practices.
  • Excellent organizational and time-management skills.
  • Ability to lead, motivate, and positively influence teams.
  • Detail-oriented with strong problem-solving abilities.
  • Comfortable working in a structured, professional environment.

Additional Information
Benefits
  • Competitive salary of $57,000 - $60,000 annually.
  • Opportunities for professional growth and advancement within the company.
  • Supportive, team-oriented work culture.
  • Comprehensive skill-development and training resources.
  • Stable, full-time position with long-term career potential.

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