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Customer Service Training Manager Jobs in Indiana

Gay's Hops-N-Schnapps

Manager In Training

Lagrange, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We seek to offer incredible selection, vast product knowledge and superior customer service as a ... Summary: Manager in Training is an opportunity to prepare a qualified, dedicated candidate to ...

TWG BRL LLC

Manager In Training

Lagrange, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We seek to offer incredible selection, vast product knowledge and superior customer service as a ... Summary: Manager in Training is an opportunity to prepare a qualified, dedicated candidate to ...

Weed Man

Manager in Training

Bloomington, IN · On-site

The Manager in Training must have excellent management skills such as problem solving ... Every task contributes towards the overall goal of delivering a great service to our customers, by ...

Weed Man

Manager in Training

Bloomington, IN · On-site

The Manager in Training must have excellent management skills such as problem solving ... Every task contributes towards the overall goal of delivering a great service to our customers, by ...

Drive & Shine, Inc.

Manager in Training

Mishawaka, IN · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Store Manager (also called "Captain"), you'll lead the entire site - from customer service and ... Skilled in recruiting, training, and building high-performing teams * Strong track record of ...

Mike's Carwash

Manager in Training

Fort Wayne, IN · On-site

$20/hr

Manager in Training Position Summary The Manager in Training position is our entry level management ... Customer Satisfaction . Doing what it takes for all customers to leave satisfied. This includes ...

Drive & Shine

Manager in Training

Mishawaka, IN · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Store Manager (also called "Captain"), you'll lead the entire site -- from customer service ... Skilled in recruiting, training, and building high-performing teams * Strong track record of ...

Mike's Carwash

Manager in Training

Fort Wayne, IN · On-site

$20/hr

Manager in Training Position Summary The Manager in Training position is our entry level management ... Customer Satisfaction . Doing what it takes for all customers to leave satisfied. This includes ...

Drive & Shine

Manager in Training

Crown Point, IN · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Store Manager (also called "Captain"), you'll lead the entire site - from customer service and ... training, and building high-performing teams • Strong track record of achieving sales goals and ...

Drive & Shine

Manager in Training

Valparaiso, IN · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Store Manager (also called "Captain"), you'll lead the entire site - from customer service and ... training, and building high-performing teams • Strong track record of achieving sales goals and ...

Lincare

Trainer, Customer Service Rep

Greenwood, IN

$14.75 - $19/hr

Provides training for all Customer Service Representatives and Central Customer Service Representative on managing held sales * Provides training on creating, organizing, updating, and maintaining ...

Jimmy John's

Manager In Training

Avon, IN · On-site

$18 - $20/hr

Our management training program will prepare you for the first level of management in the daily ... A killer work ethic, awesome attitude and a love for providing customers with great service.

Jimmy John's

Manager In Training

Plainfield, IN

$18 - $20/hr

Our management training program will prepare you for the first level of management in the daily ... A killer work ethic, awesome attitude and a love for providing customers with great service.

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All JobsCustomer Service Training JobsCustomer Service Training Manager JobsCustomer Service Training Manager Jobs in Indiana

Customer Service Training Manager information

See Indiana salary details

$11

$26

$45

How much do customer service training manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service training manager in Indiana is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $32.36 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Training Manager vs Customer Service Representative?

AspectCustomer Service Training ManagerCustomer Service Representative
Required CredentialsBachelor's degree, training certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, training sessions, managementCall centers, retail stores, customer support centers
Employer & Industry UsageCompanies focusing on employee development and trainingCustomer-facing roles across various industries

The Customer Service Training Manager focuses on developing and delivering training programs to improve customer service skills within an organization. In contrast, the Customer Service Representative interacts directly with customers to resolve issues and provide support. While the Training Manager requires leadership and instructional skills, the Representative emphasizes communication and problem-solving abilities. Both roles are essential in customer service operations but serve different functions within the industry.

What does a customer service training manager do?

A customer service training manager develops and implements training programs to improve customer service skills among staff. They assess training needs, create instructional materials, and evaluate employee performance to ensure high-quality customer interactions. The role often requires strong communication skills and knowledge of customer service tools and techniques.
Customer Service Training Manager jobs near you
Infographic showing various Customer Service Training Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,577 per year, or $26.2 per hour.

Manager In Training

National Pride Equipment Car Wash Superstore

Martinsville, IN • On-site

$15 - $17/hr

Full-time

PTO

Re-posted 8 days ago

Job description

DON'T MISS OUT ON THIS NEW AND EXCITING OPPORTUNITY!

TIP TOP CAR WASH IS EXPERIENCING UNPRECENTED GROWTH!

We need highly energetic, enthusiastic, dynamic, big-picture people that want to work with some of the greatest people in the Car Wash industry! We look forward to sharing many more details about the company should you be a match.

Think you have what it takes? Apply today! Multiple positions available including Management and Non-management.

Benefits:

Competitive Pay + Opportunity to Earn a Monthly Bonus

***FREE CAR WASHES***·       

·         Paid Time Off

·         Continuing Education reimbursement $2500 annually

·         Flexible schedules/work life balance

·         Refer a friend $200 bonus

·         Paid Training/Career Path Development

·         Free Uniforms

Full-time OR Part-time Positions available

Position Overview

This position is tasked with performing the daily operational practices of running the car wash facility and providing excellent customer service. This position is responsible for implementing workflow procedures based on direction from the Site Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.

Duties and Responsibilities:

  • Schedule and coordinate meetings.
  • Conduct employee performance reviews.
  • Develop good customer relationships.
  • Participate in recruitment and dismissal processes.
  • Smooth out problems within the workplace.
  • Address employee and customer concerns.
  • Develop strategies for better workplace efficiency and goal achievement. 
  • Email and phone correspondence.
  • Liaise between managers, customers and employees.
  • Provide direction to staff.
  • Monitor spending patterns and budget.
  • Fill in for Site Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
  • Organizing shift schedules for team members
  • Monitoring attendance, tardiness and time off
  • Assigning duties to specific employees based on role and skills
  • Supervising employees and assisting with tasks as necessary
  • Managing employees’ requests and transgressions
  • Training new and current team members on tasks
  • Handling customer issues and managing conflicts
  • Adhering to company policies and health, safety and employment standards
  • Balancing cash drawers and preparing cash deposits
  • Performs all other duties as requested

Additional Tasks:

  • Greet customers courteously and explain available wash services to them; take and process wash payments to the satisfaction of customers and car wash
  • Perform cleaning of facility and ensure everything is kept in the appropriate place and organized (water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer, and grease gun)
  • Provide assistance to customers in any area concerning car wash process
  • Move or direct cars into the express wash tunnel with a pleasant, focused, and competent attitude
  • Points to directional sign; neutral, no-brake, no steering while watching the customer to ensure directions are followed.
  • Smiles at customer and does thumbs up after guest is in neutral with no brakes
  • Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area
  • Ensure company policies and safety procedures are adhered to in carrying out given tasks daily
  • Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung
  • With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow teammates.

Qualifications:

  • Ability to display courteous and professional attitude
  • Excellent customer service skills to ensure optimum customer satisfaction
  • Strong ability to work flexible hours, such as evenings and weekends
  • Ability to work standing over long periods of time
  • Ability to lift items of moderate weight
  • Ability to work outdoor and be efficient in all weather conditions
  • Ability to interact ethically with fellow employees and customers
  • Excellent written and oral communication skills, as well as interpersonal skills
  • Strong ability to handle the physical demand of the job
  • Ability to follow directions and correctly implement tasks.
  • Car wash locations can create wet hazardous conditions and safety precautions should be met for safety and compliance

**Roles and responsibilities are listed above but are not limited to the list.  Employees may be asked to complete tasks outside of this list and within managements reason for their job description. **

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