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Customer Service Training Manager Jobs in Indiana

Position Summary This position is responsible for providing excellent customer service in an ... Successful completion of safety training programs. * Understanding of the company's Quality System ...

Description Position Summary This position is responsible for providing excellent customer service ... Successful completion of safety training programs. * Understanding of the company's Quality System ...

Position Summary This position is responsible for providing excellent customer service in an ... Successful completion of safety training programs. * Understanding of the company's Quality System ...

Be Seen First

Perform service and warranty work in the field. * Manage standard work for daily proficiency and ... Drive to customer sites to manage the installation from installation to completion. * Other duties ...

Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career ... training on various platforms. * Conduct interviewing/hiring potential candidates. * Oversee the ...

Customer Service Manager

Whitestown, IN · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Aon Is Looking For A Customer Service Manager We currently have an exciting hybrid career ... training on various platforms. * Conduct interviewing/hiring potential candidates. * Oversee the ...

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... We perform at the highest level for our customers every day, and strive to be an exceptional leader ...

... customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S ... Be responsible for department management including staffing, training, performance management, and ...

... customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S ... Be responsible for department management including staffing, training, performance management, and ...

Manager in Training

Zionsville, IN · On-site

$45K - $55K/yr

Branch Manager in Training -Weed Man Lawn Care Services Reports To: Regional Manager / Operations ... Deliver Outstanding Service & Sales * Learn how to engage with customers, provide expert lawn care ...

We seek to offer incredible selection, vast product knowledge and superior customer service as a ... Summary: Manager in Training is an opportunity to prepare a qualified, dedicated candidate to ...

We seek to offer incredible selection, vast product knowledge and superior customer service as a ... Summary: Manager in Training is an opportunity to prepare a qualified, dedicated candidate to ...

Showing results 21-40

Customer Service Training Manager information

See Indiana salary details

$11

$26

$45

How much do customer service training manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service training manager in Indiana is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $32.36 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Training Manager vs Customer Service Representative?

AspectCustomer Service Training ManagerCustomer Service Representative
Required CredentialsBachelor's degree, training certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, training sessions, managementCall centers, retail stores, customer support centers
Employer & Industry UsageCompanies focusing on employee development and trainingCustomer-facing roles across various industries

The Customer Service Training Manager focuses on developing and delivering training programs to improve customer service skills within an organization. In contrast, the Customer Service Representative interacts directly with customers to resolve issues and provide support. While the Training Manager requires leadership and instructional skills, the Representative emphasizes communication and problem-solving abilities. Both roles are essential in customer service operations but serve different functions within the industry.

What does a customer service training manager do?

A customer service training manager develops and implements training programs to improve customer service skills among staff. They assess training needs, create instructional materials, and evaluate employee performance to ensure high-quality customer interactions. The role often requires strong communication skills and knowledge of customer service tools and techniques.
Infographic showing various Customer Service Training Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,577 per year, or $26.2 per hour.

Customer Service Manager

NRP Jones LLC

La Porte, IN • On-site

Full-time

Posted 14 days ago


Job description

Description:

Position Summary

This position is responsible for providing excellent customer service in an efficient and profitable manner, to increase customer satisfaction, loyalty, retention and to meet their expectations. The ideal candidate will have strong leadership, technical expertise, and the ability to manage multiple tasks in a fast-paced environment with a commitment to safety and quality.

Role and Responsibilities

  • Responsible for all computer input required for the position.
  • Answer phone calls related to customer questions and resolve problems/ complaints.
  • Take customer orders over the phone and write up orders.
  • Provide verbal or written quotations to customers.
  • Schedule trucks for outgoing shipments.
  • Schedule production in Handmade and Rotary hose departments.
  • Work with the Shipping department to help expedite orders and provide customers with on-time deliveries.
  • Provide plant tours.
  • Must be familiar, and follow, all standard operating procedures and guidelines.
  • Knowledge of how and where to locate procedures and forms relevant to this position.
  • Lead a team of customer service representatives
  • Motivate, train and guide the customer service department
Requirements:

Required Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential job functions.

  • Indoctrination and understanding of NRP’s Quality Manual and specified requirements regarding job responsibilities.
  • Five years minimum experience in customer service or related work experience.
  • In-depth knowledge of products manufactured.
  • Hose and fitting knowledge preferred.
  • Strong literacy and comprehension skills.
  • Computer, telephone and customer service skills.
  • Excellent written and oral communication skills.

Education

  • High school diploma or GED.
  • Completion of company indoctrination.
  • Successful completion of safety training programs.
  • Understanding of the company’s Quality System and processes.

Nrp- Jones logo

About Nrp- Jones

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

201 - 500 Employees

Headquarters location

LaPorte, IN, US

Year founded

1947