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Customer Service Sales Rep Jobs (NOW HIRING)

Carmax

Customer Service Sales Representative

Richland, WA · On-site

$20.60 - $30.90/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Strong communication skills with confidence in representing CarMax and its products. * Ability to ...

Carmax

Customer Service Sales Representative

El Cajon, CA · On-site

$20.60 - $30.90/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Strong communication skills with confidence in representing CarMax and its products. * Ability to ...

Carmax

Customer Service Sales Representative

Amherst, NY

$19 - $28.50/hr

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Strong communication skills with confidence in representing CarMax and its products. * Ability to ...

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Customer Service Sales Rep information

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How much do customer service sales rep jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for customer service sales rep in the United States is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.44 per hour, depending on experience, location, and employer.

Is CSR a good entry level position?

Customer Service Sales Representative (CSR) roles are often considered good entry-level positions because they typically require minimal prior experience and provide training. These roles help develop communication, sales, and problem-solving skills, making them suitable for individuals starting their careers in customer service or sales environments.

What is the highest paying sales rep?

The highest paying sales representatives are often those in specialized or high-demand industries such as technology, pharmaceuticals, or enterprise software, where top performers can earn six-figure salaries including commissions and bonuses. Success in sales roles depends on skills, experience, and the ability to close large deals, with some reps earning over $200,000 annually. Compensation varies widely based on the industry, company, and individual performance.

What are Customer Service Sales Reps?

Customer Service Sales Representatives are professionals who interact with customers to address their inquiries, resolve issues, and promote or sell products and services. They often work in call centers, retail stores, or online environments, balancing both customer support and sales responsibilities. Their primary goal is to ensure customer satisfaction while meeting sales targets, making them a key link between the company and its clients. Effective communication, problem-solving skills, and product knowledge are essential for success in this role.

What does a customer service sales representative do?

A customer service sales representative assists customers by answering questions, resolving issues, and promoting products or services to increase sales. They often use communication skills, product knowledge, and sales techniques to meet customer needs and achieve sales targets, typically working in retail, call centers, or online environments.

What are the key skills and qualifications needed to thrive as a Customer Service Sales Representative, and why are they important?

To thrive as a Customer Service Sales Rep, you need strong communication, problem-solving, and sales skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and call center technology is typically required. Outstanding interpersonal skills, patience, and resilience help individuals excel in handling customer interactions and overcoming objections. These abilities are essential for building relationships, meeting sales targets, and ensuring customer satisfaction in a competitive environment.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, strong communication skills, and knowledge of specific tools or systems. Compensation varies based on industry, location, and company size.

What is the difference between Customer Service Sales Rep vs Customer Support Specialist?

AspectCustomer Service Sales RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentCall centers, retail, or office settings focused on salesHelp desks, call centers, or online support platforms
Employer & Industry UsageRetail, telecommunications, insurance, and service industriesTechnology, software, and service industries
Primary FocusGenerating sales and customer engagementResolving issues and providing technical support

The main difference between a Customer Service Sales Rep and a Customer Support Specialist lies in their primary goals. Customer Service Sales Reps focus on sales and customer engagement, while Customer Support Specialists concentrate on resolving technical issues and providing support. Both roles require strong communication skills and often share similar work environments, but their objectives and daily tasks differ significantly.

How do Customer Service Sales Reps balance meeting sales targets with providing excellent customer service?

Customer Service Sales Reps are often expected to strike a balance between achieving sales goals and delivering high-quality support to customers. This involves actively listening to customer needs, identifying opportunities to recommend relevant products or services, and ensuring that solutions genuinely benefit the customer. While there can be pressure to meet quotas, most organizations emphasize the importance of building long-term customer relationships, which requires patience, empathy, and a problem-solving mindset. Collaboration with team members and regular training also help reps stay updated on best practices for both sales and service.
More about Customer Service Sales Rep jobs
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What job categories do people searching Customer Service Sales Rep jobs look for? The top searched job categories for Customer Service Sales Rep jobs are:
Customer Service Sales Rep jobs near you
Customer Service Sales Representative

Customer Service Sales Representative

Carmax

Corpus Christi, TX

Part-time

Posted 10 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 367 frontline employees who took The Breakroom Quiz

26th of 714 rated retailers

Job description

6090 - Corpus Christi - 7306 S. Padre Island Drive, Corpus Christi, Texas, 78412CarMax, the way your career should be!  

Position Overview

As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

  • Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
  • Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
  • Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
  • Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
  • Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
  • Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

  • Strong communication skills with confidence in representing CarMax and its products.
  • Ability to build lasting relationships and create win-win solutions for customers.
  • Demonstrated integrity, respect, and teamwork in a fast-paced environment.
  • Skilled in balancing customer needs with business goals and following processes accurately.
  • Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
  • High School Diploma or equivalent and a valid driver’s license.
  • Ability to lift up to 25 lbs and accurately read and transcribe data.

Preferred Qualifications

  • Sales or customer service experience in retail or similar environments.
  • Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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