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Customer Service Sales Rep Jobs in California (NOW HIRING)

istaffpros

Customer Service Sales Rep

Cloverdale, CA · On-site

  • PTO

Customer Service Sales Representative / Cloverdale, CA Summary : We're seeking an ambitious, hardworking and friendly Customer Service Sales Representative to be part of our growing team in ...

istaffpros

Customer Service Sales Rep

Cloverdale, CA · On-site

  • PTO

Salary: 22-25 Customer Service Sales Representative / Cloverdale, CA Summary : Were seeking an ambitious, hardworking and friendly Customer Service Sales Representative to be part of our growing team ...

Emperium Group Inc

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Customer Service/Sales Representative

Long Beach, CA · On-site

$55K - $75K/yr

  • Medical

No prior experience is required as we train all of our Customer Service and Sales Representatives from the ground up. Responsibilities of a Customer Service and Sales Representative: * Customer ...

Emperium Group Inc

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Customer Service/Sales Representative

Los Angeles, CA · On-site

$55K - $75K/yr

  • Medical

No prior experience is required as we train all of our Customer Service and Sales Representatives from the ground up. Responsibilities of a Customer Service and Sales Representative: * Customer ...

Emperium Group Inc

Be Seen First

Customer Service/Sales Representative

Los Angeles, CA · On-site

$55K - $75K/yr

  • Medical

No prior experience is required as we train all of our Customer Service and Sales Representatives from the ground up. Responsibilities of a Customer Service and Sales Representative: * Customer ...

Emperium Group Inc

Be Seen First

Customer Service/Sales Representative

Long Beach, CA · On-site

$55K - $75K/yr

  • Medical

No prior experience is required as we train all of our Customer Service and Sales Representatives from the ground up. Responsibilities of a Customer Service and Sales Representative: * Customer ...

Carmax

Customer Service Sales Representative

Palm Desert, CA · On-site

$20.60 - $30.90/hr

  • PTO

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Strong communication skills with confidence in representing CarMax and its products. * Ability to ...

Carmax

Customer Service Sales Representative

Stockton, CA · On-site

$20.60 - $30.90/hr

  • PTO

Deliver exceptional customer service by guiding customers through sales, appraisals, test drives ... Strong communication skills with confidence in representing CarMax and its products. * Ability to ...

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All JobsCustomer Service Sales Rep JobsCustomer Service Sales Rep Jobs in California

Customer Service Sales Rep information

What is a customer service sales rep?

Customer Service Sales Representatives are professionals who interact with customers to address their inquiries, resolve issues, and promote or sell products and services. They often work in call centers, retail stores, or online environments, balancing both customer support and sales responsibilities. Their primary goal is to ensure customer satisfaction while meeting sales targets, making them a key link between the company and its clients. Effective communication, problem-solving skills, and product knowledge are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer service sales rep, and why are they important?

To thrive as a Customer Service Sales Rep, you need strong communication, problem-solving, and sales skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and call center technology is typically required. Outstanding interpersonal skills, patience, and resilience help individuals excel in handling customer interactions and overcoming objections. These abilities are essential for building relationships, meeting sales targets, and ensuring customer satisfaction in a competitive environment.

What is the difference between Customer Service Sales Rep vs Customer Support Specialist?

AspectCustomer Service Sales RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentCall centers, retail, or office settings focused on salesHelp desks, call centers, or online support platforms
Employer & Industry UsageRetail, telecommunications, insurance, and service industriesTechnology, software, and service industries
Primary FocusGenerating sales and customer engagementResolving issues and providing technical support

The main difference between a Customer Service Sales Rep and a Customer Support Specialist lies in their primary goals. Customer Service Sales Reps focus on sales and customer engagement, while Customer Support Specialists concentrate on resolving technical issues and providing support. Both roles require strong communication skills and often share similar work environments, but their objectives and daily tasks differ significantly.

How do customer service sales reps balance meeting sales targets with providing excellent customer service?

Customer Service Sales Reps are often expected to strike a balance between achieving sales goals and delivering high-quality support to customers. This involves actively listening to customer needs, identifying opportunities to recommend relevant products or services, and ensuring that solutions genuinely benefit the customer. While there can be pressure to meet quotas, most organizations emphasize the importance of building long-term customer relationships, which requires patience, empathy, and a problem-solving mindset. Collaboration with team members and regular training also help reps stay updated on best practices for both sales and service.

What are popular job titles related to Customer Service Sales Rep jobs in California?

For Customer Service Sales Rep jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Service Sales Rep jobs in California look for?

The top searched job categories for Customer Service Sales Rep jobs in California are:

Customer Service Sales Rep jobs near you
Infographic showing various Customer Service Sales Rep job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Sales Rep

istaffpros

Cloverdale, CA • On-site

Full-time

PTO

Re-posted 11 days ago

Job description

Customer Service Sales Representative / Cloverdale, CA

Summary:

We’re seeking an ambitious, hardworking and friendly Customer Service Sales Representative to be part of our growing team in Cloverdale, CA! Our family owned 2nd generation agency prides themselves in providing top level customer service. This position will be responsible for assisting through administrative and customer support tasks.

Customer Service Sales Representative Duties:

  • Assist with inbound customer calls
  • Assist clients to resolve general service inquiries as needed
  • Follow-up with existing and potential clients
  • Review billing questions with clients
  • Perform other duties as assigned



We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service.

The ideal candidate will: 

  • Have a high-energy, positive approach
  • Be able to meet individual performance metrics goals
  • Successfully juggle multiple priorities at any given time
  • Possess outstanding written and verbal communication skills
  • Understand basic product, billing and processing guidelines
  • Accept feedback when offered and works well with others
  • Maintain positive and upbeat written and verbal communication
  • Research and identify timely solutions to client-related problems
  • Have solid computer skills with knowledge of Windows and Microsoft Office
  • Bilingual in Spanish is preferred



Education:

  • High school or equivalent (Required)


License:

  • Active Property and Casualty insurance license (CA)



Benefits:

  • Competitive guaranteed hourly wage
  • Commission and Bonus opportunities
  • Holidays off
  • Paid time off
  • Licensing and Continuing Education reimbursement
  • Paid product training
  • Career advancement opportunities
  • Employee Rewards and Discounts
  • And much, much more!



This is a Full-Time, permanent position!