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Customer Service Sales Associate Jobs in Rochester, NY

Hertz

Customer Service Associate

Rochester, NY

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and ...

Hertz

Customer Service Associate

Rochester, NY · On-site

$17.50/hr

Customer Service Associate The Customer Service Associate provides customer service that is above ... and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and ...

Hertz

Customer Service Associate

Gates, NY · On-site

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and ...

Hertz

Customer Service Associate

Rochester, NY · On-site

$17.50/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and ...

Byrne Dairy and Deli

Sales Associate

Rochester, NY · On-site

$16.25/hr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Benefits As a Sales Associate with Byrne Dairy & Deli, you will be part of an established and ...

Byrne Dairy and Deli

Sales Associate

Brockport, NY · On-site

$16.25/hr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Benefits As a Sales Associate with Byrne Dairy & Deli, you will be part of an established and ...

Byrne Dairy and Deli

Sales Associate

East Rochester, NY · On-site

$16.25/hr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Benefits As a Sales Associate with Byrne Dairy & Deli, you will be part of an established and ...

Byrne Dairy and Deli

Sales Associate

East Rochester, NY · On-site

$16.25/hr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Benefits As a Sales Associate with Byrne Dairy & Deli, you will be part of an established and ...

Byrne Dairy and Deli

Sales Associate

Rochester, NY · On-site

$16.25/hr

Ensuring customer loyalty by providing exceptional customer service, responding to customer ... Benefits As a Sales Associate with Byrne Dairy & Deli, you will be part of an established and ...

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All JobsCustomer Service Sales Associate JobsCustomer Service Sales Associate Jobs in Rochester, NY

Customer Service Sales Associate information

See Rochester, NY salary details

$9

$22

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How much do customer service sales associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service sales associate in Rochester, NY is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $28.94 per hour, depending on experience, location, and employer.

What is a customer service sales associate?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer service sales associate?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

What are some common challenges faced by customer service sales associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

Is remote customer service sales associate a stressful job?

A remote customer service sales associate role can be stressful due to high call volumes, meeting sales targets, and handling customer complaints. However, stress levels vary depending on individual skills, workload, and support systems in place. Good communication skills and time management can help manage job-related stress.

What are popular job titles related to Customer Service Sales Associate jobs in Rochester, NY?

For Customer Service Sales Associate jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Customer Service Sales Associate jobs in Rochester, NY look for?

The top searched job categories for Customer Service Sales Associate jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Customer Service Sales Associate jobs?

Cities near Rochester, NY with the most Customer Service Sales Associate job openings:

Customer Service Sales Associate jobs near you
Infographic showing various Customer Service Sales Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,272 per year, or $22.2 per hour.

Remote Customer Service/Sales Representative

Agent Alliance Inc.

Webster, NY • On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Their role is to consult with the family, explain the available options, and help them select the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements:

  • Reach out to individuals who have requested more information on the benefits we offer
  • Schedule Zoom meetings with these members
  • Customize new benefit plans and adjust existing plans to fit the current needs of each client
  • Establish and maintain relationships with existing and new clients
  • Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
  • Provide attentive customer service and any necessary administrative support in response to members' needs
  • Respond to and resolve client questions and concerns regarding their benefits
  • Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits:

  • Medical (BlueCross BlueShield)
  • Dental, Vision, and Hearing insurance
  • Company stock options offered
  • Comprehensive paid training program
  • Weekly performance-based pay and bonuses, on average, $65,000 to $70,000 in the first year
  • Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)