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Customer Service Restaurant Jobs in Virginia (NOW HIRING)

KFC

Customer Service

Front Royal, VA

$14.75 - $20/hr

... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...

Sandhu Group LLC

Customer Service

Chester, VA

$12.77 - $14.50/hr

Team members make the biggest impact on our guest experience and bring our restaurants to life! As ... Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and ...

Sandhu Group LLC

Customer Service

Petersburg, VA · On-site

$12.77 - $14.50/hr

Team members make the biggest impact on our guest experience and bring our restaurants to life! As ... Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and ...

Sandhu Group LLC

Customer Service

Powhatan, VA

$12.77 - $14.50/hr

Team members make the biggest impact on our guest experience and bring our restaurants to life! As ... Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and ...

McDonald's

Customer Service

Abingdon, VA · On-site

$15.50 - $21/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ... People who work in a McDonald's restaurant perform a number of different tasks every day, and this ...

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Showing results 21-40

All JobsCustomer Service Restaurant JobsCustomer Service Restaurant Jobs in Virginia

Customer Service Restaurant information

See Virginia salary details

$9

$18

$26

How much do customer service restaurant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service restaurant in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service restaurant professional?

To excel in a Customer Service Restaurant role, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and food safety protocols is often required. Outstanding communication, patience, and a positive attitude help you build rapport with guests and resolve issues effectively. These skills ensure a smooth dining experience, repeat business, and a positive reputation for the restaurant.

What are some common challenges faced by customer service staff in a restaurant setting, and how can they be effectively managed?

Customer service staff in restaurants often encounter challenges such as handling high-pressure situations during busy hours, managing difficult or dissatisfied customers, and balancing multiple tasks at once. Effective communication, teamwork, and staying calm under pressure are essential skills to navigate these challenges. Many restaurants provide training and encourage staff to support each other, ensuring that customer concerns are addressed promptly and professionally. Developing good problem-solving abilities and maintaining a positive attitude can make these challenges more manageable and contribute to a rewarding work experience.

What is the difference between Customer Service Restaurant vs Customer Support Specialist?

AspectCustomer Service RestaurantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in food serviceHigh school diploma; technical or customer service certifications
Work EnvironmentFast-paced restaurant settings, face-to-face interactionOffice or call center, remote options possible
Industry UsageFood service, hospitalityTechnology, retail, service industries
Common Search/ComparisonCustomer Service Restaurant vs Customer Support Specialist

Customer Service Restaurant primarily involves direct interaction with customers in a food service environment, focusing on order accuracy, hospitality, and in-person service. Customer Support Specialist typically works in a more technical or office setting, providing assistance via phone, email, or chat. While both roles require strong communication skills, the Customer Service Restaurant role emphasizes hospitality and food industry knowledge, whereas Customer Support Specialists often need technical troubleshooting skills.

What is a customer service restaurant job?

Customer service restaurant jobs involve interacting with customers to ensure they have a positive dining experience. These roles can include greeting guests, taking orders, serving food and beverages, answering questions about the menu, handling payments, and resolving any issues or complaints. Employees in these positions need strong communication skills, patience, and the ability to work efficiently in a fast-paced environment. The goal is to provide excellent service that encourages repeat business and positive reviews.

What does customer service do in a restaurant?

Customer service in a restaurant involves greeting guests, taking orders, serving food and beverages, addressing customer questions or concerns, and ensuring a positive dining experience. It requires good communication skills, attentiveness, and the ability to handle multiple tasks efficiently.

What are popular job titles related to Customer Service Restaurant jobs in Virginia?

For Customer Service Restaurant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Customer Service Restaurant jobs in Virginia look for?

The top searched job categories for Customer Service Restaurant jobs in Virginia are:

Customer Service Restaurant jobs near you
Infographic showing various Customer Service Restaurant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Restaurant Manager - Full Service - La Crosse, VA

HHB Restaurant Recruiting

La Crosse, VA

$60K - $70K/yr

Full-time

Re-posted 27 days ago

Job description

Are you a hardworking, service minded leader with a real passion for the hospitality industry?

Are you looking to take a step towards building your restaurant manager career, instead of just working a job?

We need extraordinary leaders like you to apply for this full service restaurant management position in La Crosse, VA

As a Restaurant Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.

You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.

Outstanding Benefits
  • Health Benefits
  • Industry Standard Work Week (50-55 hour target)
  • Attainable Bonus Program
  • $60K - $70K Salary
  • Great potential for growth
  • Equal Opportunity Employer
Key Responsibilities
  • Practice safety as priority #1 for your restaurant team and customers
  • Maintain a high ratio of return customers through great service
  • Oversee guest services and resolve issues
  • Coach and develop restaurant employees to build a cohesive team
  • Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
  • Have a minimum of 2 years in Restaurant Management
  • Show success in previous positions
  • Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time
  • Be able to thrive in a quick paced environment
  • Demonstrate outstanding leadership, communication, and training
  • Have a stable work history
Does this sound like you? We'd love to hear from you! Send your resume today to Brian@HeadHunterBrian.com