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Customer Service Representative Jobs in Decatur, TX

Stark Exterminators

Customer Service Representative

Denton, TX · On-site

$15 - $20.50/hr

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external ...

Brightwing

CSR

Fort Worth, TX

$18 - $20/hr

The Contractor Customer Service Rep. must provide knowledgeable, professional communication to customers on every interaction. This position must consistently provide high levels of customer ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

Circle K

Customer Service Representative

Roanoke, TX · On-site

$15.25 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

ENERGY worldnet

Customer Service Representative

Decatur, TX · On-site

$14.25 - $19.50/hr

Join Our Team as a Customer Service Representative! About Us At Energy Worldnet (EWN), we deliver innovative technology solutions that empower our clients and support the future of the energy ...

ShipMonk

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

Circle K

Customer Service Representative

Weatherford, TX · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Sheltair Aviation

Customer Service Representative

Denton, TX · On-site

$15 - $20.50/hr

Customer Service Representative We at Sheltair are committed to excellence -- a philosophy that can be seen in everything we do. Because of our heritage in the construction and aviation industry, we ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Decatur, TX

Customer Service Representative information

See Decatur, TX salary details

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How much do customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service representative in Decatur, TX is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.70 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Decatur, TX?

The most popular types of Customer Service Representative jobs in Decatur, TX are:

What are popular job titles related to Customer Service Representative jobs in Decatur, TX?

For Customer Service Representative jobs in Decatur, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Decatur, TX look for?

The top searched job categories for Customer Service Representative jobs in Decatur, TX are:

What cities near Decatur, TX are hiring for Customer Service Representative jobs?

Cities near Decatur, TX with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Decatur, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,950 per year, or $16.8 per hour.

Customer Service Representative

Denton, TX • On-site

Arrow Exterminators

7.7

Company rating: 7.7 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

8th of 35 rated pest control companies

People enjoy working here

Good employer

Respectful managers

Learn more about Arrow Exterminatorsexternal

$16 - $17/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Customer Service Representative
Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience.
Our administrative representatives enjoy benefits including:
  • generous time off,
  • 11 paid holidays,
  • 401(k) with company match, Roth IRA,
  • medical, dental and vision insurance,
  • high deductible HSA,
  • telemedicine,
  • disability, cancer, and accident insurance.
  • health & wellness suite
  • company-paid + additional, optional, life insurance.

ABOUT OUR FAMILY OF BRANDS
We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.
A DAY IN THE LIFE AS A Customer Service Representative
As a customer service representative, you will serve as the first point of contact for any of our internal or external customers. With incoming phone calls, you will act as a detective to determine any problem and find a solution to every issue. Whether you assist in scheduling a service, taking a payment, or updating customer files, you put the minds of our customers at ease. Additionally, you will work diligently to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid. We work in a team atmosphere that strives to meet the service center's goals each month. Your computer skills, problem solving, and commitment to create an awesome experience in every interaction will ensure your success.
Minimum Qualifications:
  • Working knowledge of Microsoft Office Suite
  • High school diploma or equivalent
  • Present a professional appearance
  • Able to work a 40-hour (minimum) workweek
  • Willing to work minimal overtime as needed

ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
We are an Equal Opportunity Employer
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.

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