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Customer Service Representative Part Time Jobs in Rochester, NY

Wegmans Food Markets

Cashier Customer Service

Webster, NY · On-site

$16.50 - $17/hr

Must be 18 years or older Time Type: Part time Pay Range: $16.50 - $17 / hour Why Work Here Working ... In this role, you'll provide proactive incredible customer service as you assist customers in both ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Part Time JobsCustomer Service Representative Part Time Jobs in Rochester, NY

Customer Service Representative Part Time information

See Rochester, NY salary details

$9

$18

$26

How much do customer service representative part time jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service representative part time in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a customer service representative part time?

Customer Service Representative Part Time jobs involve assisting customers with their inquiries, complaints, and service requests, typically in a call center, retail, or office environment. Part-time representatives work fewer hours than full-time staff, often providing support during peak times, evenings, or weekends. Their main responsibilities include answering questions, resolving issues, processing orders, and ensuring customer satisfaction. These roles require strong communication skills, patience, and the ability to handle stressful situations. Part-time positions can be a great option for students or those seeking flexible work schedules.

What are the key skills and qualifications needed to thrive as a customer service representative part time?

To thrive as a Customer Service Representative Part Time, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic computer applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for resolving customer issues efficiently and maintaining high satisfaction levels in a fast-paced environment.

How do part-time customer service representatives typically balance their schedules and workload?

Part-time Customer Service Representatives often work flexible shifts, which can include evenings, weekends, or split shifts to accommodate business needs and personal commitments. While the workload varies by company and industry, clear communication with supervisors and team members is key to managing responsibilities effectively. Most part-time representatives are integrated into the same training and support systems as full-time staff, ensuring they are well-prepared to handle customer inquiries and resolve issues. Balancing the schedule may require proactive time management and ongoing coordination with the scheduling team.

What is the difference between Customer Service Representative Part Time vs Customer Support Specialist Part Time?

AspectCustomer Service Representative Part TimeCustomer Support Specialist Part Time
Required CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; technical or product-specific knowledge may be preferred
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, online chat, email support; focus on technical or product support
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, electronics, and service industries
Common Search & Comparison IntentCustomer Service Representative Part Time vs Customer Support Specialist Part Time

While both roles involve assisting customers, Customer Service Representative Part Time positions typically focus on general inquiries and transactional support, whereas Customer Support Specialist Part Time roles often require technical knowledge to resolve product or service issues. The choice depends on your skills and career interests within customer support environments.

Can you work from home as a customer service representative part time?

Many part-time customer service representatives have the option to work from home, especially if the employer offers remote positions. These roles typically require a reliable internet connection, a quiet workspace, and sometimes specific software or hardware. Availability of remote work varies by company and position, so it is important to confirm with the employer during the application process.

What are the most commonly searched types of Customer Service Representative jobs in Rochester, NY?

The most popular types of Customer Service Representative jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Customer Service Representative Part Time jobs?

Cities near Rochester, NY with the most Customer Service Representative Part Time job openings:

Customer Service Representative Part Time jobs near you
Infographic showing various Customer Service Representative Part Time job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

*Part-Time* Airport Agent - Customer Service

Envoy Air Inc.

Rochester, NY

$16.33/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 26 days ago

Envoy Air rating

6.0

Company rating: 6.0 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines

Job description

Overview

Come and work for Envoy Air, an American Airlines Group Company, at ROC and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

 

We are hiring immediately, with no experience required!

Pay rate - $16.33 / HR

Responsibilities

What's in it for you?

  • Travel for free with your family and friends on flights across the American Airlines global network
  • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy
  • 401(k) program upon hire (depending on the workgroup, employer contributions to your 401(k) are available after one year) which allows you to start saving for your future
  • In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level
  • Both full-time and part-time positions available
  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever
  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert

What you will be doing!

  • Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet them and provide a seamless check-in and ticketing experience
  • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with the customers in a courteous, efficient, and friendly manner
  • No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination
  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications

Requirements:

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
  • 18 years or older
  • High school diploma, GED, or international equivalent
  • Ability to pass a pre-employment drug screen and background check
  • Authorized to work in U.S. without sponsorship
  • Must possess at least one form of TSA-acceptable identification for business travel purposes.

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

Employment Type: PART_TIME

What Envoy Air employees say

Pay

Benefits

Hours and flexibility

Workplace

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