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Customer Service Representative Part Time Jobs in Rochester, NY

NVA

Client Services Representative

Penfield, NY · On-site

$14 - $15/hr

We are looking for a permanent part time CSR (Client Service Representative) who enjoys people AND pets. Duties include answering the phone, scheduling appointments, filing, invoicing out clients ...

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Customer Service Representative Part Time information

See Rochester, NY salary details

$9

$18

$26

How much do customer service representative part time jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service representative part time in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Part Time vs Customer Support Specialist Part Time?

AspectCustomer Service Representative Part TimeCustomer Support Specialist Part Time
Required CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; technical or product-specific knowledge may be preferred
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, online chat, email support; focus on technical or product support
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, electronics, and service industries
Common Search & Comparison IntentCustomer Service Representative Part Time vs Customer Support Specialist Part Time

While both roles involve assisting customers, Customer Service Representative Part Time positions typically focus on general inquiries and transactional support, whereas Customer Support Specialist Part Time roles often require technical knowledge to resolve product or service issues. The choice depends on your skills and career interests within customer support environments.

What is a customer service representative part time?

Customer Service Representative Part Time jobs involve assisting customers with their inquiries, complaints, and service requests, typically in a call center, retail, or office environment. Part-time representatives work fewer hours than full-time staff, often providing support during peak times, evenings, or weekends. Their main responsibilities include answering questions, resolving issues, processing orders, and ensuring customer satisfaction. These roles require strong communication skills, patience, and the ability to handle stressful situations. Part-time positions can be a great option for students or those seeking flexible work schedules.

How do part-time customer service representatives typically balance their schedules and workload?

Part-time Customer Service Representatives often work flexible shifts, which can include evenings, weekends, or split shifts to accommodate business needs and personal commitments. While the workload varies by company and industry, clear communication with supervisors and team members is key to managing responsibilities effectively. Most part-time representatives are integrated into the same training and support systems as full-time staff, ensuring they are well-prepared to handle customer inquiries and resolve issues. Balancing the schedule may require proactive time management and ongoing coordination with the scheduling team.

What are the key skills and qualifications needed to thrive as a customer service representative part time?

To thrive as a Customer Service Representative Part Time, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic computer applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for resolving customer issues efficiently and maintaining high satisfaction levels in a fast-paced environment.
What are the most commonly searched types of Customer Service Representative jobs in Rochester, NY? The most popular types of Customer Service Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Customer Service Representative Part Time jobs? Cities near Rochester, NY with the most Customer Service Representative Part Time job openings:
Customer Service Representative Part Time jobs near you
Infographic showing various Customer Service Representative Part Time job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Flexible, Part-time Customer Service/Sales Representative

Vector Marketing

Geneseo, NY

Part-time

Re-posted 17 days ago

Vector Marketing rating

7.4

Company rating: 7.4 out of 10

Vector Marketing

Based on 6 frontline employees who took The Breakroom Quiz

6.6

Company rating compared to similar companies: 6.6 out of 10

Marketing agency average

Based on 1,382 frontline employees who took The Breakroom Quiz

The best things about working at Vector Marketing

  • 100%

    100% say they have opportunities for progression

    say they have opportunities for progression

  • 83%

    83% say they get enough training

    say they get enough training

  • 83%

    83% Most people recommend their team

    Most people recommend their team

Featured by Vector Marketing, based on 6 Breakroom Quiz responses from their frontline employees

Job description

Looking to enhance your resumé this fall?

Vector Marketing is filling part-time sales positions for this fall. Students have the opportunity to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments.

Previous sales experience or knowledge is not required, we provide all the training needed.

  • Excellent Pay – Great starting base pay per appointment that is not based on sales results, paid weekly. Opportunity to make more based on performance.
  • Solid Training – We’ve been training students to do well for over 35 years. Whether someone works with us short term or long term, the sales, networking, & communication skills they build are needed for any field.
  • Flexible Scheduling – We help our reps create a schedule that works best for them. Some work as much as possible, some work part-time, and many others choose to earn extra income around other commitments.
  • Choice of Location – Sales reps have an opportunity to interview, train, and work from wherever they are living and have an option to work from their school/home.

Basic Requirements:

  • Enjoy working with people
  • Willing to learn and apply new skills
  • Conditions apply

Working at Vector Marketing

Perks for frontline workers

From Vector Marketing, via Breakroom

  • Flexible Schedules

  • Paid Weekly

  • Advancement Opportunities

About Vector Marketing, in their own words

From Vector Marketing

Providing the professional foundation for the next generation through hands-on experience selling CUTCO® Cutlery.

What Vector Marketing employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Vector Marketing logo

About Vector Marketing

Sourced by ZipRecruiter

Vector Marketing is a renowned company based in Olean, NY, US operating in the sales industry. The company significantly represents CUTCO Cutlery, a leading line of kitchen cutlery, gifts, and accessories produced in the USA by the purely American brand, CUTCO Corporation. The company was founded in 1981 with the key mission to empower students and individuals by providing them with superior life skills such as communication, goal setting, and time management through sales of CUTCO products.

Industry

Marketing

Company size

501 - 1,000 Employees

Headquarters location

Olean, NY, US

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