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Customer Service Representative Nyc Jobs in Puerto Rico

Adecco

Customer Service Representative

San Juan, PR

$13 - $13.50/hr

As a Customer Service Representative, you will play a vital role in supporting members and providers by delivering clear, compassionate, and efficient service in a dynamic call center environment.

NexaMotion Group

Customer Service Representative

Bayamon, PR · On-site

$13.50 - $18.50/hr

The Customer Service Representative supports customers by providing helpful information, answering questions, and responding to customers. They're the front line of support for clients and customers ...

medplast

Customer Service Representative

Vega Baja, PR

$13.50 - $18.50/hr

Materials - Customer Service Representative JOB SUMMARY: Responsible for providing customer service support, coordinate whole cycle order to delivery process and support master production scheduling ...

medplast

Customer Service Representative

Vega Baja, PR

$13.50 - $18.50/hr

Materials - Customer Service Representative JOB SUMMARY: Responsible for providing customer service support, coordinate whole cycle order to delivery process and support master production scheduling ...

medplast

Customer Service Representative

Vega Baja, PR

$13.50 - $18.50/hr

Materials - Customer Service Representative JOB SUMMARY: Responsible for providing customer service support, coordinate whole cycle order to delivery process and support master production scheduling ...

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$16 - $21.75/hr

Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our ...

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Customer Service Representative Nyc information

What is the difference between Customer Service Representative Nyc vs Call Center Agent?

AspectCustomer Service Representative NycCall Center Agent
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; customer service experience preferred
Work EnvironmentOffice settings, retail locations, or remote work in NYCCall centers, often in a centralized location or remote
Industry UsageRetail, banking, healthcare, telecom in NYCTelecommunications, customer support centers nationwide
Search & Comparison IntentCustomer Service Representative Nyc vs Call Center Agent

While both roles involve assisting customers, Customer Service Representatives in NYC often handle in-person or multi-channel support within specific industries, whereas Call Center Agents primarily work over the phone in call centers. The credentials and work environments overlap significantly, but the setting and scope may differ based on location and employer.

What are popular job titles related to Customer Service Representative Nyc jobs in Puerto Rico?

For Customer Service Representative Nyc jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative Nyc jobs in Puerto Rico look for?

The top searched job categories for Customer Service Representative Nyc jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Customer Service Representative Nyc jobs?

Cities in Puerto Rico with the most Customer Service Representative Nyc job openings:

Customer Service Representative Nyc jobs near you

Customer Service Representative

Adecco

San Juan, PR

$13 - $13.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Adecco is hiring immediately for Customer Service Representatives at United Healthcare in San Juan, PR. This is an excellent opportunity to join a leading healthcare company through a reputable staffing partner.

As a Customer Service Representative, you will play a vital role in supporting members and providers by delivering clear, compassionate, and efficient service in a dynamic call center environment. Your responsibilities will include providing phone support to address member or provider inquiries, understanding their needs through active listening, and accurately documenting details in computer systems. You will research complex issues across multiple databases, collaborate with support resources, and escalate problems as necessary to ensure timely resolution. Additionally, you may assist customers in navigating UnitedHealth Group’s websites, encouraging self-sufficiency, and contacting care providers to facilitate appointment scheduling or connect customers with internal specialists.

This role offers a starting pay of $13.00 - $13.50 per hour based on experience, with opportunities for overtime and career growth.

Qualifications:

  • High School Diploma or GED required

  • Prior healthcare experience preferred

  • Data entry experience is a plus

  • Knowledge of medical or health insurance terminology preferred

  • At least 1 year of customer service experience in problem-solving and client interaction OR 1 year of office experience using telephone and computer

  • Proficiency in Windows PC navigation and working with multiple systems

  • Bilingual in Spanish and English required

What’s in it for you:

  • Weekly pay starting at $13.00 - $13.50 per hour, depending on experience

  • Competitive benefits package including medical, dental, vision, and 401(k) options

  • Opportunity to develop your career within a renowned healthcare organization through Adecco

If you're ready to make a difference in the healthcare experience of members and providers, click on "Apply Now" for immediate consideration for this Customer Service Representative position in San Juan, PR!


Pay Details: $13.00 to $13.50 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance