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Customer Service Representative Manager Jobs in Springfield, VA

Customer Service Representative

La Plata, MD · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Customer Service Representative (CSR) - Second Shift (B) Location: Sterling, VA (Onsite) Schedule ... Efficiently manage a high volume of tickets, demonstrating excellent time management and ...

Customer Service Representative

La Plata, MD · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Customer Service Representative

La Plata, MD · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Customer Service Representative Do you thrive in a fast-paced environment and enjoy helping people ... Stay organized while managing multiple projects and deadlines. * Contribute ideas and solutions ...

Customer Service Representative Do you thrive in a fast-paced environment and enjoy helping people ... Stay organized while managing multiple projects and deadlines. * Contribute ideas and solutions ...

Customer Service Representative

Leesburg, VA · On-site

$16.25 - $22/hr

Customer Service Representative Do you thrive in a fast-paced environment and enjoy helping people ... Stay organized while managing multiple projects and deadlines. * Contribute ideas and solutions ...

Customer Service Representative

Leesburg, VA · On-site

$16.75 - $23/hr

Customer Service Representative Do you thrive in a fast-paced environment and enjoy helping people ... Stay organized while managing multiple projects and deadlines. * Contribute ideas and solutions ...

Customer Service Representative

Washington, DC · On-site

$18 - $24.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Manassas, VA · On-site

$12.77 - $13.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Manassas, VA · On-site

$12.77 - $13.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Customer Service Representative

Herndon, VA · On-site

$12.77 - $13.50/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Showing results 41-60

Customer Service Representative Manager information

See Springfield, VA salary details

$10

$19

$28

How much do customer service representative manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service representative manager in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

How much does a customer service representative manager get?

A customer service representative manager typically earns a median annual salary of around $60,000 to $80,000, depending on experience, location, and company size. They often oversee customer service teams, implement policies, and may require leadership skills and industry certifications.

What is the role of a customer service representative manager?

A customer service representative manager oversees a team of customer service agents, ensuring they provide effective support to customers, resolve issues, and meet performance targets. They handle staffing, training, and quality assurance, often using customer management tools and metrics to improve service quality.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, VA?

The most popular types of Customer Service Representative jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Customer Service Representative Manager jobs?

Cities near Springfield, VA with the most Customer Service Representative Manager job openings:

Infographic showing various Customer Service Representative Manager job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Customer Service Representative

Regency Management Services

Falls Church, VA • On-site

$15/hr

Full-time

Posted 24 days ago


Job description

Ready to be a cornerstone of success?

As a Customer Service Representative with Ashley Furniture, you’ll join a workplace that is genuinely invested in your success. This is more than just a role; it's an opportunity to build a rewarding career with room for professional growth and advancement.

You’ll play a key role in shaping our customers’ experience by delivering exceptional service both in person and over the phone. We’re looking for Retail Office Associates who are computer-savvy, great at multitasking, and bring strong interpersonal skills and a team-first attitude.

If you’re career-minded, customer-focused, and thrive in a fast-paced environment, we’d love to meet you.

About Us

Ashley Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in creating a positive work environment where our team members can thrive and grow.

We proudly operate over 75 locations across:
Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.

Come Grow with Us!Benefits of Working with Us:
  • Recognition and reward programs
  • Generous employee discount on furniture and home décor
  • Growth opportunities within the company
  • Supportive team environment
Job Responsibilities:
  • Enter customer orders into the system accurately and completely
  • Process payments to proper accounts
  • Maintain security of cash and other legal tenders
  • Prepare daily deposits in accordance with company policies and procedures
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner
  • Schedule deliveries that are convenient for customers and in compliance with company procedures
  • Maintain open orders and communicate order status with customers
  • Complete daily reporting requirements
  • Assist with showroom displays, tagging, and maintaining a customer-friendly showroom appearance
  • Support the Office Manager with additional duties as needed
Qualifications:
  • High School Diploma or GED required
  • Strong verbal communication and listening skills
  • Proficiency with computers and Microsoft Office (Outlook, Word, Excel, etc.)
  • Strong cash handling skills
  • Ability to calculate figures including discounts, percentages, commissions, and related transactions
  • Strong interpersonal and customer service skills
  • Proven analytical and problem-solving abilities
  • Ability to use sound judgment while responding to customer or vendor inquiries
  • Ability to lift and move up to 25 pounds regularly
  • Bilingual candidates are a plus
Join the Team

If you’re passionate about customer service, enjoy helping people, and are looking for an opportunity to grow with a company that values your contributions, we encourage you to apply today.

Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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