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Customer Service Representative Manager Jobs in Ohio

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The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering ...

CSR / Junior Producer Hybrid Job Summary Seeking a dedicated and adaptable Customer Service ... If you are passionate about providing exceptional service, managing diverse accounts, and ...

OH · On-site

$15.50 - $21/hr

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

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General Manager / Resort Owner ***Must Be 18+ to apply!!! Customer Service Representative The Customer Service Representative is responsible for providing every client with a "wow experience". As a ...

Urgent

Customer Service Representative (CSR) Central Ohio Appliance Repair Inc. is currently interviewing ... and able to effectively manage a variety of situations on a day-to-day basis. Specific ...

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General Manager / Resort Owner ***Must Be 18+ to apply!!! Customer Service Representative The Customer Service Representative is responsible for providing every client with a "wow experience". As a ...

Urgent

Customer Service Rep

New Albany, OH · On-site

$14.75 - $15.75/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

OH · On-site

$15.50 - $16.50/hr

Customer Service Representative Job Overview The Customer Service Representative will be ... Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in ...

As a CSR on our team, you'll have the opportunity to showcase your expertise, tackle exciting ... Experience using ServiceTitan for scheduling, call booking, and customer management * Excellent ...

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As a CSR on our team, you'll have the opportunity to showcase your expertise, tackle exciting ... Experience using ServiceTitan for scheduling, call booking, and customer management * Excellent ...

Showing results 21-40

Customer Service Representative Manager information

What is the role of a customer service representative manager?

A customer service representative manager oversees a team of customer service agents, ensuring they provide effective support to customers. They handle team training, performance monitoring, conflict resolution, and implement policies to improve service quality, often using customer management tools and metrics. The role requires strong leadership, communication skills, and knowledge of customer service standards.

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Customer Service Representative jobs in Ohio? The most popular types of Customer Service Representative jobs in Ohio are:
What cities in Ohio are hiring for Customer Service Representative Manager jobs? Cities in Ohio with the most Customer Service Representative Manager job openings:
Infographic showing various Customer Service Representative Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Rep - Entry Level CSR

Xcel Management Inc

Lakewood, OH • On-site

$20 - $30/hr

Full-time

Posted 5 days ago

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Job description

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer Service Manager and Team Lead, this position involves delivering exceptional service during regular day shifts while collaborating effectively to address customer needs and contribute to sales efforts.

Responsibilities

  • Provide timely and accurate customer support in person
  • Develop and maintain strong product knowledge to assist customers effectively
  • Collaborate with team members to ensure a seamless customer experience
  • Assist in identifying sales opportunities and support sales initiatives

Preferred Qualifications

  • High school diploma or equivalent


Immediate Openings Available! Apply today to start now!