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Customer Service Representative Agent Jobs (NOW HIRING)

Ottimo Resources

CSR

Anchorage, AK · On-site

$16.25 - $22.25/hr

Customer Service Representative A leading freight forwarder is seeking a skilled Customer Service ... Currently seeking a customer service agent with fantastic people skills via email and phone. The ...

Q5 Connections

Customer Service Representative

Topeka, KS · On-site

$15 - $20.50/hr

... Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are ...

Q5 Connections

Customer Service Representative

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

... Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are ...

gundiebonner.com

Customer Service Representative

Davie, FL · On-site

$30K - $45K/yr

Customer Service Representative Location: Davie, FL, 33330 Salary: $30000.0 - $45000.0/year Experience: 1 Year(s) Position Overview Successful State Farm Agent is seeking a qualified professional to ...

DSV

Customer Service Agent, CSR

Lancaster, TX · On-site

$15.25 - $20.75/hr

Customer Service Agent, CSR Lancaster Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth The CSR is responsible for building rapport and trust with clients by delivering exceptional ...

DSV A/S

Customer Service Agent, CSR

Goodyear, AZ · On-site

$16.25 - $22/hr

Customer Service Agent, CSR Time Type: Full Time POSITION SUMMARY The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client ...

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Customer Service Representative Agent information

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How much do customer service representative agent jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service representative agent in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service representative agent?

Customer Service Representative Agents are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, chat, or in person. Their primary role is to ensure customer satisfaction by handling complaints, processing orders, and offering assistance promptly and courteously.

What are the key skills and qualifications needed to thrive as a customer service representative agent?

To thrive as a Customer Service Representative Agent, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is often required. Patience, empathy, and active listening are standout soft skills that help build rapport with customers and resolve issues effectively. These skills and qualities are crucial for delivering excellent service, ensuring customer satisfaction, and maintaining the organization's reputation.

What are some common challenges faced by customer service representative agents and how can they be managed effectively?

Customer Service Representative Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying up to date with products or services. To manage these effectively, agents benefit from strong communication skills, patience, and continuous training on company offerings. Many teams provide regular coaching, access to knowledge bases, and peer support to help agents navigate tough situations and maintain high-quality service. Proactively seeking feedback and collaborating with teammates can also improve job satisfaction and performance.

What is the difference between Customer Service Representative Agent vs Customer Support Specialist?

AspectCustomer Service Representative AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; may have certifications in technical support or customer service
Work EnvironmentCall centers, retail, or office settingsCall centers, online chat, or technical support environments
Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, and product-based industries
Common Search IntentCustomer service roles, call center jobs, customer supportTechnical support, product assistance, troubleshooting

The main difference between a Customer Service Representative Agent and a Customer Support Specialist lies in their focus areas. Customer Service Representative Agents typically handle general inquiries and transactional support in various industries, while Customer Support Specialists often provide technical assistance and troubleshooting for specific products or services. Both roles require strong communication skills and customer service experience, but the Specialist role may demand more technical knowledge.

What cities are hiring for Customer Service Representative Agent jobs?

Cities with the most Customer Service Representative Agent job openings:

What states have the most Customer Service Representative Agent jobs?

States with the most job openings for Customer Service Representative Agent jobs include:

What are popular job titles related to Customer Service Representative Agent jobs?

For Customer Service Representative Agent jobs, the most frequently searched job titles are:

Customer Service Representative Agent jobs near you
Infographic showing various Customer Service Representative Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR / Dispatcher - Customer Service Agent

Manchester, NH

Brookside Mechanical Inc.
Construction • 11 - 50 employees
Learn more about Brookside Mechanical Inc.external

$22 - $28/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Job description

Are you efficient, organized, and detail-oriented? Do you have strong problem-solving skills and ServiceTitan experience? Can you communicate clearly and work well with a team? If so, Brookside Mechanical Inc. in Manchester, NH invites you to apply for this full-time CSR / Dispatcher - Customer Service Agent position!

Let your administrative skills shine and positively impact our daily operations while earning $22.00 - $28.00/hour. The typical schedule goes from 9:00 am - 5:00 pm, Monday - Friday. We offer a monthly team lunch, and random employee giveaways in addition to our excellent benefits package:

  • Bonus structure
  • Health, dental, and vision insurance
  • Paid holidays
  • A 401(k)
  • Growth opportunities
  • Mentor/apprentice program
  • Employee assistance program
  • Company parties
  • Flexible schedules

Join us and become a major part of our success and customer satisfaction!


WHAT WE'RE ALL ABOUT

Our talented team at Brookside Mechanical Inc. has been fostering a culture of authenticity, collaboration, and professional excellence since our founding in 1988. As one of the area's leading heating and air conditioning companies, we're there for all of our customers' needs, from minor maintenance jobs to emergency repair services. We're just as dedicated to our employees as we are to our customers, and we strive to ensure every person feels valued and supported in their role. If you're seeking a career where you're appreciated for completing quality work and growing your skills, join us!


OUR IDEAL CSR / Dispatcher - CUSTOMER SERVICE AGENT

You handle essential administrative responsibilities to help every workday go off without a hitch. Communicating with clients, field technicians, and support staff, you play an integral role in seamless business operations. You speak with customers about their HVAC needs, answer questions, and schedule appointments in ServiceTitan. As our technicians complete service calls, you keep in touch with them and support their productivity. Handling administrative duties as they come up, you take pride in being an important part of our office.

Here's what we need from you:

  • Experience using ServiceTitan

2+ years of ServiceTitan experience would be preferred. Some HVAC knowledge would be beneficial. Ready to make a tangible impact as our CSR / Dispatcher - Customer Service Agent? Don't wait - fill out our initial application to get started!


Please Do not call into the office after applying, We will reach out to you.


Applicants must be able to pass a background check.

Apply