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Customer Service Care Agent Jobs (NOW HIRING)

Customer Service | Full-Time

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Customer Service | Full-Time

Customer Care Agent

Midway, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Meenan

Customer Care Agent

Hopewell Junction, NY · On-site

$15.75 - $21/hr

We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound ...

Star Group LP

Customer Care Agent

Hopewell Junction, NY · On-site

$18 - $20/hr

We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound ...

Star Group LP

Customer Care Agent

Woodbury, NY · On-site

$16.25 - $21.75/hr

We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound ...

Petro

Customer Care Agent

Woodbury, NY

$16.25 - $21.75/hr

We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound ...

Hotelbeds Group

Customer care agent

Orlando, FL · On-site

$14.50 - $19.25/hr

SUMMARY The customer care agent will support the daily operation of the Client Relationship Center using already developed strong customer service skills to enhance and assist clients on vacation.

Hotelbeds

Customer care agent

Orlando, FL · On-site

$14.50 - $19.25/hr

SUMMARY The customer care agent will support the daily operation of the Client Relationship Center using already developed strong customer service skills to enhance and assist clients on vacation.

Speakit

Italian Customer Care Agent | E-Commerce

$15.75 - $21.25/hr

Italian Customer Care Agent On behalf of our client, a leading e-commerce platform offering a wide ... Provide accurate information about our products, services, and policies. * Resolve customer ...

Varsity Spirit

Customer Care Agent

Memphis, TN · On-site

$13.75 - $18.50/hr

Varsity Spirit Customer Care Agent VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN ... Answer customer service emails * Special project involvement. * Proficient keyboarding skill.

Zumiez

Customer Care Agent FT

Lynnwood, WA · On-site

$17.25 - $18/hr

Upsell products and services when applicable * Identify, research, and resolve customer issues ... Job Title: Customer Care Agent Department: Web Reports To: Web Admin Manager Pay Range: $17.25 ...

Murphy Oil USA

Customer Care Agent I

El Dorado, AR · On-site

$13.75 - $18.50/hr

Job Posting GENERAL DESCRIPTION OF POSITION The Customer Care Agent will provide direct customer ... outstanding customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Answer inbound calls ...

Murphy USA

Customer Care Agent I

El Dorado, AR · On-site

$13.75 - $18.50/hr

GENERAL DESCRIPTION OF POSITION The Customer Care Agent will provide direct customer support ... outstanding customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Answer inbound calls ...

Hilton Grand Vacations, Inc.

Customer Care Agent

Orlando, FL · On-site

$14.50 - $19.25/hr

As a Customer Care Agent, you will play a key role in driving revenue by converting inbound calls ... Deliver engaging, high-quality customer service in an inbound call center environment. * Assist ...

Boyne Resorts

Contact Center Customer Care Agent

Newry, ME · On-site

$17 - $19/hr

Overview A Customer Care Agent is outgoing and friendly in nature and have the ability to interact ... Salesforce, RTP, Five9, Aspenware, & EZLinks. • Sell, service, and provide support for all RTP ...

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Customer Service Care Agent information

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How much do customer service care agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service care agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What does a customer service care agent do?

A Customer Service Care Agent is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. Their tasks also include processing orders, handling complaints, and sometimes following up to ensure issues are fully resolved. Excellent communication and problem-solving skills are essential for this role. Customer Service Care Agents play a key part in building customer loyalty and trust.

What are the key skills and qualifications needed to thrive as a customer service care agent?

To thrive as a Customer Service Care Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and emotional intelligence are standout soft skills for this role. These skills are crucial for effectively resolving customer issues, maintaining satisfaction, and representing the company positively.

What are some common challenges customer service care agents face, and how can they effectively manage them?

Customer Service Care Agents often encounter challenging situations such as handling upset customers, managing high call volumes, and resolving complex issues efficiently. Staying calm under pressure, actively listening, and using problem-solving skills are crucial for success. Many companies offer ongoing training, support from supervisors, and collaboration with team members to help agents handle these challenges. Building strong communication skills and learning from experienced colleagues also contribute to professional growth and job satisfaction.

How do I become a customer service care agent?

To become a customer service care agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with computer systems, and the ability to handle inquiries professionally are often required; some employers may also prefer certifications in customer service or related fields.

What cities are hiring for Customer Service Care Agent jobs?

Cities with the most Customer Service Care Agent job openings:

What states have the most Customer Service Care Agent jobs?

States with the most job openings for Customer Service Care Agent jobs include:

What are popular job titles related to Customer Service Care Agent jobs?

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Customer Service Care Agent jobs near you

Construction Care Agent

Rosemont, IL • On-site

Lakeshore Recycling Systems LLC
See more jobs at Lakeshore Recycling Systems LLCexternal

$15 - $20.25/hr

Full-time

Posted 22 days ago

Key responsibilities

  • Take incoming sales calls to determine customer needs, provide proposals, and close sales.

  • Manage incoming internet leads through Salesforce, follow-up with prospective customers, and research upcoming construction projects to support sales efforts.

  • Collaborate with Construction Representatives and the customer service team to support sales activities and grow the customer base.

Job description

The Temp Services Care Agent role is responsible for taking incoming sales inquiries for temporary services offered by LRS. Temporary services include roll-off and portable restroom services. This role is responsible for accessing potential customer's needs, providing service proposals, negotiating service agreements, researching upcoming projects and utilize Salesforce to maximize sales efforts. This position will also work with Construction Representatives to provide sales support.
You will be part of a dynamic sales team, where your role and support will create big impact to both existing and future customers.
Reports to:
Supervisor Temp Services Care Agent
Essential Job Duties:
  • Take incoming sales calls to determine customer needs, provide proposals and close sales.
  • Manage incoming internet leads through Salesforce and follow-up with prospective customers to close sales.
  • Utilize CRM tool on a daily basis, scheduling and documenting all activities, grow potential customer list through relentless cold calling.
  • Complete profitable service agreement re-signs, extend terms, change service levels, and other tasks assigned by the Sales Manager.
  • Research upcoming construction projects and work as sales support for Construction Representatives.
  • Work with customer service team to follow up on sales opportunities.
  • Perform other job duties as required.

Scope of Responsibility:
The Temp Services Care Agent is an Individual Contributor Level 1 (IC1) responsible for managing incoming sales inquiries and supporting the sales of LRS's temporary services, including roll-off and portable restrooms. This role directly impacts customer acquisition and revenue by assessing customer needs, providing proposals, negotiating agreements, and closing sales. The agent utilizes Salesforce and other CRM tools to track leads, follow up on opportunities, and research upcoming projects, while collaborating with Construction Representatives and the customer service team. This position exercises independent judgment in managing sales activities, growing the customer base, and contributing to the overall success of the sales team.
Knowledge and Skill Requirements:
  • Experience using Salesforce CRM preferred.
  • Highly skilled in MS Office Applications (Excel, Word, PowerPoint, Outlook).
  • Self-motivated with a passion to help people.
  • Strong listening skills.
  • Strong ability to multi-task.
  • Ability to perform in a fast-paced environment and meet deadlines.
  • Excellent written and verbal communications skills.
  • Pro-Active, quick-learner and self-starter.
  • Strong organizational skills.

Education & Experience:
  • High School diploma or GED, bachelor's degree preferred.
  • Minimum 2 years' experience working with customers that includes addressing customer needs.

Physical Demands & Work Environment:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Frequent use of hands and fingers to handle, control, or feel objects, tools, or controls.
  • Regularly required to talk and hear, both in person and by phone or web meetings.
  • Occasionally required to stand, walk, and reach with hands and arms.
  • Ability to read and interpret data on a computer screen or printed documents.
  • Work is performed in a typical office environment with moderate noise levels, in a climate-controlled environment with heating and air conditioning.
  • Potential for remote work or hybrid work arrangement.
  • May be required to lift up to 30 pounds.

Travel Required:
  • N/A

This job description is designed to provide a general overview of the responsibilities and qualifications required for the position. It is not intended to be an exhaustive list of all duties or qualifications.

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