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Customer Service Care Agent Jobs (NOW HIRING)

Moses Auto Group

Customer Care Agent

Saint Albans, WV · On-site

$24 - $26/hr

Moses Auto Group is a growing auto dealer that empowers its employees to provide great service and ... Customer Care Agent, you will be the first point of contact for Customers reaching out to our ...

Ashley Global Retail, LLC

Customer Care Agent

Colton, CA · On-site

$16.90/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Saint Louis, MO · On-site

$14.50 - $19.50/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Bryant, AR · On-site

$13 - $17.50/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

MCI Careers

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to ... We are seeking a dedicated and customer-focused Customer Care Agent to join our team. In this role ...

Zumiez

Customer Care Agent Seasonal

Lynnwood, WA · On-site

$17.25 - $18/hr

Customer Care Agent Department: Web Reports To: Customer Care Supervisor Pay Range: $17.25 - $18.00 ... Upsell products and services when applicable * Identify, research, and resolve customer issues ...

Ashley Global Retail, LLC

Customer Care Agent

Smyrna, TN · On-site

$14.50 - $19.25/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Bryant, AR · On-site

$13 - $17.50/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Arcadia, WI · On-site

$15.50 - $20.75/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Global Retail, LLC

Customer Care Agent

Phoenix, AZ · On-site

$14.75 - $19.75/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

MCI Careers

Customer Care Agent

Hinesville, GA · On-site

$14.25 - $19/hr

Georgia MCI is one of the fastest-growing tech-enabled business services companies in the USA, with ... We are seeking a dedicated and customer-focused Customer Care Agent to join our team. In this role ...

Ashley Global Retail, LLC

Customer Care Agent

Louisville, KY · On-site

$15 - $20/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

Ashley Furniture Industries Inc

Customer Care Agent

Smyrna, TN · On-site

$14.50 - $19.25/hr

Purpose at Ashley Our Local Customer Care Agent is the operational backbone of our delivery ... Provide elevated, white-glove service for VIP customers and complex, high-priority orders. * Handle ...

MCI Careers

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

Georgia MCI is one of the fastest-growing tech-enabled business services companies in the USA, with ... We are seeking a dedicated and customer-focused Customer Care Agent to join our team. In this role ...

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Customer Service Care Agent information

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How much do customer service care agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service care agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What does a customer service care agent do?

A Customer Service Care Agent is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, chat, or in person, ensuring customer satisfaction and maintaining a positive company image. Their tasks also include processing orders, handling complaints, and sometimes following up to ensure issues are fully resolved. Excellent communication and problem-solving skills are essential for this role. Customer Service Care Agents play a key part in building customer loyalty and trust.

What are the key skills and qualifications needed to thrive as a customer service care agent?

To thrive as a Customer Service Care Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and emotional intelligence are standout soft skills for this role. These skills are crucial for effectively resolving customer issues, maintaining satisfaction, and representing the company positively.

What are some common challenges customer service care agents face, and how can they effectively manage them?

Customer Service Care Agents often encounter challenging situations such as handling upset customers, managing high call volumes, and resolving complex issues efficiently. Staying calm under pressure, actively listening, and using problem-solving skills are crucial for success. Many companies offer ongoing training, support from supervisors, and collaboration with team members to help agents handle these challenges. Building strong communication skills and learning from experienced colleagues also contribute to professional growth and job satisfaction.

How do I become a customer service care agent?

To become a customer service care agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with computer systems, and the ability to handle inquiries professionally are often required; some employers may also prefer certifications in customer service or related fields.

What cities are hiring for Customer Service Care Agent jobs?

Cities with the most Customer Service Care Agent job openings:

What states have the most Customer Service Care Agent jobs?

States with the most job openings for Customer Service Care Agent jobs include:

What are popular job titles related to Customer Service Care Agent jobs?

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Customer Service Care Agent jobs near you

Customer Care Agent

Saint Albans, WV • On-site

Moses Auto Group
Motor Vehicle Manufacturing • 501 - 1,000 employees
Learn more about Moses Auto Groupexternal

$24 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Moses Auto Group is a growing auto dealer that empowers its employees to provide great service and build long-lasting relationships with its Customers. You will become an expert and link between our Customers and their future vehicle by assisting with inquiries online and over the phone about vehicles and purchasing options.
SIGN ON BONUS TOTALING $2,500 PAID OUT IN FOLLOWING SCHEDULE:
$500 immediately upon hire / $1,000 following 60 days / $1,000 following 90 days
As a Customer Care Agent, you will be the first point of contact for Customers reaching out to our dealership. You will manage inbound and outbound communications (calls, emails, texts) to set appointments, follow up on leads, and maintain excellent customer engagement - all from within a specific Moses vehicle sales showroom.
What makes us unique?
  • Average hourly pay ranging from $24.00 to $26.00/hour
  • 90 days of $18.00/hour training pay provided with guaranteed wages
  • No sales experience required. Comprehensive new hire training plan. Continuous learning and development throughout your career with opportunities for advancement.
  • Five-day work week with average of 45 hours per week

Our company offers great benefits, including:
  • Uncapped, variable pay opportunity
  • Medical, Dental, Vision, Paid Time Off, Employee Assistance Program
  • 401k Retirement with Company Match
  • Employee purchase discounts on parts, labor and vehicles

Daily Responsibilities:
  • Generate appointments and market to potential Customers via phone, text and email
  • Connect new Customers with appropriate Sales Consultant team member
  • Follow up with Customers and track activity in database

IDEAL CANDIDATE POSSESSES THESE ATTRIBUTES:
  • A drive to help others and/or make a difference in someone's life
  • A strong relationship builder with excellent communication and interpersonal skills
  • A self-motivated, goal-oriented focus

Requirements:
  • Education: HS Degree, some college preferred
  • Computer skills: MS Office products
  • Valid driver's license

Moses Auto Group is the largest automotive dealer in the state, proudly standing as a multi-generational dealership for over 75 years and home to an iconic manufacturer portfolio leading the industry through purposeful innovation and creativity.
Moses Auto Group is proud to be an Equal Employment Opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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