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Customer Service Rep Iii Jobs (NOW HIRING)

Customer Service Representative III -THD VIP

Troy, OH · On-site

$14.75 - $20/hr

We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success, and we are looking for dynamic ...

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

Customer Service Representative III ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned: * Competent on all duties including, but not limited to ...

... III training session will also consist of more detailed training and focus on the below topics: * Call Handling (accepting transfers from Customer Service Representative I) * Escalations to the ...

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Customer Service Rep Iii information

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How much do customer service rep iii jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service rep iii in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is remote customer service representative III a stressful job?

Remote Customer Service Representative III roles can be stressful due to high call volumes, resolving complex customer issues, and meeting performance metrics. However, stress levels vary depending on the company, workload, and individual coping skills, with some roles offering flexible schedules and support tools to help manage stress.
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States with the most job openings for Customer Service Rep Iii jobs include:

Infographic showing various Customer Service Rep Iii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Full Time

Mancan

Steubenville, OH

$17.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Job Title: Customer Service Rep
Location: Wheeling, West Virginia
Job Type: temp to hire
Pay Rate: $17.75
Schedule: Monday-Friday 8a-5p
POSITION SUMMARY:
The Customer Service Representative is responsible for answering phone calls in prompt and courteous manner to achieve contractual obligations. Responsible for answering Member's and Provider's questions with a quick and accurate response. They are also responsible for timely completion of all correspondence, faxes, emails, voicemail and reporting functions associated with the Customer Service Department.
QUALIFICATIONS REQUIRED: (Education, Experience, Skills)
1.High School Graduate: prefer 1-2 years college with interest or concentration in health field
2.Strong ability to relate with a variety of people in a non-judgemental manner
3.Strong organizational, verbal and written communication skills
4.Possess some knowledge of the health care system
5.Personal Computer (PC) and Keyboard skills
6.Proper usage of the English Language
7.Courteous manner/even temperament
8.Excellent communication skills
QUALIFICATIONS DESIRED: (Education, Experience, Skills)
1.Previous call center experience
2.Medical Terminology
3.CPT and ICD-9/ICD-10 Coding
4.Familiar with medical and hospital claims
5.Familiar with Prescription Coding (NDC)
6.Familiar with Coordination of Benefits Ruling
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1.Takes an average of 40-60 calls daily
2.Has established adequate proficiency in using the application necessary to perform the functions of a Customer Service Representative
3.Maintains monthly monitoring score of 90% accuracy or above on the 17 Points of Excellence
4.Demonstrates a complete understanding of departmental policies and procedures
5.Able to perform assigned tasks with minimal supervision
6.Meets requirements on annual performance evaluation
7.Consistently displays a positive attitude and acceptable attendance
8.Increasing improvement in performance and job knowledge
9.Documents calls according to departmental guidelines.
How to Apply:
Visit Mancan Staffing Employment Agency in person during their operating hours:
Address: 1224 Chapline St. Wheeling, WV 26003
Operating Hours: Monday - Friday 9:00 am - 3:00 pm
Required Documents:
When applying in person, please make sure to bring the following documents with you:
-2 forms of government ID
-Resume
For Additional Information:
If you have any further questions or need additional information about the position, feel free to contact Mancan Staffing at (304) 232-0028. Please note that temporary-to-permanent positions are subject to availability, so it's essential to apply promptly and contact Mancan Staffing for the most up-to-date information.
We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the areas top companies.
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