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Customer Service Rep I Jobs (NOW HIRING)

TestEquity LLC

Customer Service Rep - I

Moorpark, CA · On-site

$23 - $25/hr

Customer Service Rep - I Salary Range $23.00 - $25.00 Hourly Position Type Full Time Description Summary of Position/Purpose: The Customer Service Representative will provide information in response ...

Yardi

Customer Service Representative I

Waltham, MA · On-site

$23 - $25.52/hr

Ready to be the friendly voice that helps customers every day as a Customer Service Representative I? In this role, you'll dive into customer questions, find clear answers, and solve problems with a ...

fpcusa

CUSTOMER SERVICE REP. I

Livingston, NJ · On-site

$17.50 - $23.75/hr

CUSTOMER SERVICE REP. I POSITION OBJECTIVE Provide effective and efficient service that meets the customer's standards for service and quality. Acts as the critical link in the fulfillment of each ...

Mouser

Customer Service Representative I

Mansfield, TX · On-site

$14.25 - $19.50/hr

Ability to adapt to changing customer circumstances and needs is a must CSR I Requirements * High School Diploma or equivalent Mouser Electronics is an award-winning, global distributor of ...

KLINGER GPI

Customer Service Representative I

Borger, TX · On-site

$14.50 - $16/hr

Role Summary As a Customer Service Representative I, you'll help customers get the right gasket and sealing solutions by providing accurate, timely support from first inquiry through order completion.

Mennel

Customer Service Representative I

Fostoria, OH · On-site

$15.75 - $21.50/hr

Customer Service Representative I Department: Sales Reports To: Refer to location organizational chart Flip your Career At Mennel, we believe in doing right and bringing our best to our people who ...

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Customer Service Rep I information

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How much do customer service rep i jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer service rep i in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Rep I vs Customer Service Associate?

AspectCustomer Service Rep ICustomer Service Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, retail, or office settingsRetail stores, call centers, or service desks
Employer & Industry UsageCommonly used in various industries including retail, telecom, and financePrimarily in retail and customer-facing service roles

The main difference between a Customer Service Rep I and a Customer Service Associate lies in their job titles' typical usage and slight variations in responsibilities. Both roles generally require similar credentials and work in customer-facing environments. The title 'Customer Service Rep I' is often used in call centers and corporate settings, while 'Customer Service Associate' is more common in retail and in-person service roles. Both positions serve to assist customers, but their specific duties may vary based on the employer and industry.

Can you work from home as a customer service representative I?

Customer Service Representative I roles can often be performed remotely, depending on the employer and company policies. Many companies offer work-from-home options for entry-level customer service positions, which typically require a reliable internet connection, a quiet workspace, and basic computer skills.

How do I become a customer service representative I?

To become a Customer Service Representative I, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and computer proficiency; some employers may prefer prior customer service experience or familiarity with customer management software. Entry-level positions often provide on-the-job training to develop necessary skills.

What cities are hiring for Customer Service Rep I jobs?

Cities with the most Customer Service Rep I job openings:

What states have the most Customer Service Rep I jobs?

States with the most job openings for Customer Service Rep I jobs include:

What are popular job titles related to Customer Service Rep I jobs?

For Customer Service Rep I jobs, the most frequently searched job titles are:

Customer Service Rep I jobs near you
Infographic showing various Customer Service Rep I job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative I

San Antonio, TX • On-site

FBD PARTNERSHIP LP
201 - 500 employees
Learn more about FBD PARTNERSHIP LPexternal

$14.50 - $19.50/hr

Full-time

Posted 25 days ago

Job description

Summary:

The Customer Service Representative I will interact with customers over the phone to provide and process information in response to inquiries, concerns and requests about products and services relating to Frozen Beverage Dispensers. This position is also responsible for processing orders and assisting customers with inquiries regarding parts and orders.

Essential Duties and Responsibilities:

  • Answer phone calls for part orders and customer/consumer inquiries and enter equipment and part orders into the Enterprise Resource Planning (ERP) System, IFS.
  • Handle customer concerns by issuing Cases and RMAs into ERP.
  • Process orders through Electronic Data Interchange (EDI).
  • Respond to customer and consumer inquiries via email.
  • Review daily reports.
  • Update system data provided by various departments.
  • Create Sales Quotes as requested by the Sales Department.
  • Perform other duties as needed and assigned.

Minimum Qualifications - Education/Experience:

  • High School Diploma or GED required.
  • Must have a minimum of 1 year of customer service experience, including handling phone calls and data entry.
  • Ability to work with a software system to manage customer information and enter data (e.g. Enterprise Resource Planning (ERP).
  • Must have excellent attention to detail with high accuracy.
  • Must have excellent typing skills with accuracy, estimated up to 75% data entry required to include email correspondence, recording inquiries, comments, complaints, and actions taken.
  • Must have excellent time management skills, with the ability to stay highly organized and follow up on all customer promises.
  • Ability to work independently, be adaptable to customers’ needs and handle stress well.
  • Proficient with MS Office (Word, Excel, PowerPoint, and Outlook).
  • Must have excellent communication skills because of daily contact with internal employees and customers.
  • Must be able to pass a background check, drug test and a reference check.

Physical Demands:

  • Required to sit, type, have eye/hand/foot coordination, occasionally stand, walk and grasp.
  • Ability to lift and/or move up to 20 pounds.
  • This position works in a typical office, manufacturing, and lab environment.
  • Clarity of vision including the ability to appropriately differentiate colors.
  • Ability to hear, understand, and distinguish speech and other sounds.

FBD is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made based on qualifications, merit, and business need.

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