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Customer Service Rep I Jobs in California (NOW HIRING)

MW Components

CSR I

Commerce, CA · On-site

$16.25 - $22.25/hr

Customer Service Representative I The Customer Service Representative I (CSR) will establish and maintain positive customer relationships. In the customer service management system, the CSR I will be ...

New

MW Industries, Inc.

CSR I

Commerce, CA

$17.25 - $23.50/hr

Summary The Customer Service Representative I (CSR) will establish and maintain positive customer relationships. In the customer service management system, the CSR I will be responsible for entering ...

New

MW Industries

CSR I

Commerce, CA · On-site

$17.25 - $23.50/hr

Summary The Customer Service Representative I (CSR) will establish and maintain positive customer relationships. In the customer service management system, the CSR I will be responsible for entering ...

New

Veseris

CSR I

Fresno, CA · On-site

$15.25 - $20.75/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

Fresno, CA · On-site

$21 - $26/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

Fresno, CA · On-site

$15.25 - $20.75/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

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All JobsCustomer Service Rep I JobsCustomer Service Rep I Jobs in California

Customer Service Rep I information

What is the difference between Customer Service Rep I vs Customer Service Associate?

AspectCustomer Service Rep ICustomer Service Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, retail, or office settingsRetail stores, call centers, or service desks
Employer & Industry UsageCommonly used in various industries including retail, telecom, and financePrimarily in retail and customer-facing service roles

The main difference between a Customer Service Rep I and a Customer Service Associate lies in their job titles' typical usage and slight variations in responsibilities. Both roles generally require similar credentials and work in customer-facing environments. The title 'Customer Service Rep I' is often used in call centers and corporate settings, while 'Customer Service Associate' is more common in retail and in-person service roles. Both positions serve to assist customers, but their specific duties may vary based on the employer and industry.

How do I become a customer service representative I?

To become a Customer Service Representative I, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with customer service tools like CRM software; some positions may require basic computer skills or prior experience in customer support.

What cities in California are hiring for Customer Service Rep I jobs?

Cities in California with the most Customer Service Rep I job openings:

Customer Service Rep I jobs near you
Infographic showing various Customer Service Rep I job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

CSR I

MW Components

Commerce, CA • On-site

$16.25 - $22.25/hr

Other

Posted yesterday

New

MW Components rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative I

The Customer Service Representative I (CSR) will establish and maintain positive customer relationships. In the customer service management system, the CSR I will be responsible for entering customer sales orders and releases. In addition, this individual will plan and enter production work orders. The CSR I will facilitate communications with outside sales, the customer, and the division.

This role does not have supervisory responsibilities.

Essential Duties & Key Responsibilities:

  • Manage customer purchase orders and releases accurately.
  • Ensure the proper part number revision on the customer order matches the system.
  • Keep track of open order report. Check with production and purchasing on status of open orders.
  • Back up customer service on order entry (for vacations).
  • Back up Receptionist with answering phones.
  • Be the liaison between production and customer service.
  • Enter ASN's on customer websites and/or communicate shipment information with the customer.
  • Back up the quoting department with entry of RFQ's and sending quotes to the customer.
  • Responsible for customers' follow-up for quotations, samples, literature, new accounts, etc.
  • Provide coverage for receptionist positions when necessary.
  • Additional duties as required by Supervisor/Management

Skills & Competencies:

  • Must have excellent organizational skills.
  • Self-starter.
  • Attention to detail.
  • Competency in Microsoft Office Programs.
  • Excellent & professional verbal and written communication skills.
  • Punctual and dependable.
  • Perform all duties & responsibilities in a professional manner.
  • Treat others with respect.
  • Ability to work independently or in a team environment.

Education & Experience:

Required:

  • High school diploma or equivalent
  • Minimum two (1) year Customer Service experience
  • Experience working with data and order entry.

Desired:

  • Associate degree
  • Experience in a manufacturing setting
  • Bilingual

    • Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Primarily sedentary work involving prolonged periods of sitting at a desk and working at a computer.
    • Frequent use of hands and fingers for typing, mouse use, and handling documents.
    • Visual acuity required to read computer screens, printed materials, and digital devices.
    • Occasional standing, walking, bending, and reaching within the office environment.
    • Occasional lifting or carrying of light items such as files, office supplies, or a laptop (typically up to 10–20 pounds).
    • Regular communication through speaking and hearing in person, by phone, and during virtual meetings.

    Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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