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Customer Service Rep I Jobs (NOW HIRING)

Inter Metro Industries

Customer Service Rep I

Wilkes Barre, PA · On-site

$15.25 - $20.75/hr

The Customer Service Rep I provides consistent, exceptional support of daily activities with customers, sales representatives, internal customers and department members in maintaining proper level of ...

ASSA ABLOY

Customer Service Representative I

Austin, TX · On-site

$15.75 - $21.50/hr

The Customer Service Representative I plays an essential role in maintaining strong customer relationships and supporting business operations through accurate documentation and proactive problem ...

Kimber

Customer Service Representative I

Troy, AL · On-site

$15 - $20.25/hr

Customer Service Representative I Location: Troy, AL Classification: Non-Exempt Grade: Hourly Department: Customer Service Reports To: Customer Support Supervisor Date: July 16, 2026 SUMMARY ...

ICONMA

Associate Customer Service Rep I

Lafayette, IN · On-site

$15.50 - $21/hr

Associate Customer Service Rep I Our client, a Coatings and Paints company, is looking for an Associate Customer Service Rep I for their Lafayette, IN location. Responsibilities: * Responds to ...

Momar

Customer Service Representative I

Atlanta, GA · On-site

$15.50 - $21/hr

Momar is looking for a new Customer Service Representative I! Momar, Inc., a privately owned, specialty chemical manufacturing company based in Atlanta GA, is seeking a Customer Service ...

Veseris

CSR I

Fresno, CA · On-site

$21 - $26/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

Fresno, CA · On-site

$15.25 - $20.75/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

Fresno, CA · On-site

$15.25 - $20.75/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Pattersoncompanies

Customer Service Rep I

$16.50 - $22.25/hr

Job Summary As a Customer Service Representative I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill ...

Bourns

Customer Service Representative I

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

Position Summary As a Customer Service Representative I, you will serve as a key point of contact for customers and business partners, providing professional support via phone and email. You will ...

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Customer Service Rep I information

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How much do customer service rep i jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service rep i in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Rep I vs Customer Service Associate?

AspectCustomer Service Rep ICustomer Service Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, retail, or office settingsRetail stores, call centers, or service desks
Employer & Industry UsageCommonly used in various industries including retail, telecom, and financePrimarily in retail and customer-facing service roles

The main difference between a Customer Service Rep I and a Customer Service Associate lies in their job titles' typical usage and slight variations in responsibilities. Both roles generally require similar credentials and work in customer-facing environments. The title 'Customer Service Rep I' is often used in call centers and corporate settings, while 'Customer Service Associate' is more common in retail and in-person service roles. Both positions serve to assist customers, but their specific duties may vary based on the employer and industry.

Can you work from home as a customer service representative I?

Customer Service Representative I roles can often be performed remotely, depending on the employer and company policies. Many companies offer work-from-home options for entry-level customer service positions, which typically require a reliable internet connection, a quiet workspace, and basic computer skills.

How do I become a customer service representative I?

To become a Customer Service Representative I, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and computer proficiency; some employers may prefer prior customer service experience or familiarity with customer management software. Entry-level positions often provide on-the-job training to develop necessary skills.

What cities are hiring for Customer Service Rep I jobs?

Cities with the most Customer Service Rep I job openings:

What states have the most Customer Service Rep I jobs?

States with the most job openings for Customer Service Rep I jobs include:

What are popular job titles related to Customer Service Rep I jobs?

For Customer Service Rep I jobs, the most frequently searched job titles are:

Customer Service Rep I jobs near you
Infographic showing various Customer Service Rep I job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative I

Buffalo, NY • On-site

OneBridge Benefits
Insurance Services • 11 - 50 employees
Learn more about OneBridge Benefitsexternal

$15.50 - $21/hr

Other

Medical, Retirement

Re-posted 2 days ago

Job description

Who We Are
OneBridge Benefits was founded in 2013 by members of our current leadership team who set out to build better technology and smarter processes to support account-based health plans. Today, we've grown into a technology-enabled benefits administrator serving more than 380,000 participants and managing 4.48 billion dollars in assets.
Joining OneBridge means becoming part of a group of bright, driven, and collaborative individuals. We've built an environment where people can contribute to meaningful work, grow their skills, and pursue their individual passions. While each team's day-to-day responsibilities vary, you'll find that we consistently value idea-sharing, encourage innovation, and enjoy tackling the challenges that come with achieving our mission.
The Opportunity:
We're looking for a Customer Service Representative I (CSR I) to join our Customer Care Center who will serve as the first point of contact for customers, providing support and solutions via phone, secure messages, and text. This role is responsible for delivering exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for every participant or employer. With training, CSR Is are expected to demonstrate in-depth knowledge of core offerings, including Health Reimbursement Arrangements (HRA), Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Individual Coverage Health Reimbursement Arrangements (ICHRA), and the Retirement Health Savings Program (RHSP).
The position includes an initial training period scheduled Monday-Friday from 8:30 a.m. to 5:00 p.m. Upon completion of training, the regular shift will be Monday-Friday from 11:30 a.m. to 8:00 p.m. Flexibility in shift scheduling may be required.
You Will:
  • Respond to customer inquiries promptly and professionally via multiple channels.
  • Provide accurate, detailed information about company products, benefits, and procedures.
  • Resolve customer complaints and issues with empathy and efficiency.
  • Document customer interactions accurately in the system.
  • Follow up with customers to ensure satisfaction and resolution when applicable.
  • Maintain up-to-date knowledge of company products, services, and regulatory requirements.
  • Collaborate with team members and contribute to a positive work environment.
  • Meet or exceed individual and team performance metrics and quality standards.
  • Escalate complex issues to the appropriate channels when necessary.
What You Bring:
  • High school diploma or equivalent
  • Six months of customer service experience in a healthcare related or social services setting, or a combination of experience preferred
  • Excellent written and verbal communication skills
  • Ability to listen to a customer issue with an approach that de-escalates the situation
  • High quality and accurate data entry skills
  • Strong attention to detail and highly organized
  • Individually driven as well as dedicated to working collaboratively with the team
  • Ability to meet all department goals to include accuracy and productivity
  • Strong analytical, problem-solving, and decision-making skills
  • Proficiency in Microsoft Office products
  • Flexibility to work additional hours as needed

Why OneBridge Benefits?
OneBridge Benefits Inc. is a Buffalo-born company with a national footprint, built on service, integrity, and innovation. You'll join a collaborative people-first culture where your expertise is valued, and your work makes real impact. This is a Monday-Friday, in-office role, located at our Downtown Buffalo, NY office.

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