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Customer Service Rep I Jobs (NOW HIRING)

ICONMA

Customer Service Representative I

East Syracuse, NY · On-site

$15 - $20.50/hr

Customer Service Representative I Our client, a Health Insurance company, is looking for a Customer Service Representative I for their Dewitt, NY location. Responsibilities: * Under the direction of ...

US Gold Bureau

Customer Service Rep

Leander, TX

$15.25 - $20.75/hr

Description Summary The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of company ...

Amrize

Customer Service Representative I

Saginaw, MI · On-site

$15 - $20.25/hr

Were seeking a Customer Service Representative I who's ready to be part of an innovative, people-first brand shaping the future of the roofing industry. ABOUT THE ROLE We're looking for a Customer ...

Mabrey Bank

Customer Service Representative I

Bixby, OK · On-site

$14.75 - $20/hr

Customer Service Representative I Bixby Main Branch - Bixby, OK 74008 Description Our Customer Service Representatives play a vital role in the Bank's success by assisting customers with their ...

cen.ai

Customer Service Representative I

Marathon, FL · On-site

$15.75 - $21.50/hr

Customer Service Representative I The Customer Service Representative I (CSR) is responsible for retaining existing relationships and establishing new deposit accounts in accordance with branch goals.

Veseris

CSR I

San Diego, CA · On-site

$24 - $26/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

Kent, WA · On-site

$17.75 - $24.25/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

Kent, WA · On-site

$17.75 - $24.25/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

San Diego, CA · On-site

$24 - $26/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

San Diego, CA · On-site

$24 - $26/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

Kent, WA · On-site

$21 - $26/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

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How much do customer service rep i jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for customer service rep i in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Service Representative I roles typically do not pay $4,000 a week without significant experience or advanced skills. High-paying jobs that can reach this level without a degree are rare and often involve specialized trades, sales, or entrepreneurial ventures, but most high-earning positions require experience, certifications, or advanced training.

What is the difference between Customer Service Rep I vs Customer Service Associate?

AspectCustomer Service Rep ICustomer Service Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, retail, or office settingsRetail stores, call centers, or service desks
Employer & Industry UsageCommonly used in various industries including retail, telecom, and financePrimarily in retail and customer-facing service roles

The main difference between a Customer Service Rep I and a Customer Service Associate lies in their job titles' typical usage and slight variations in responsibilities. Both roles generally require similar credentials and work in customer-facing environments. The title 'Customer Service Rep I' is often used in call centers and corporate settings, while 'Customer Service Associate' is more common in retail and in-person service roles. Both positions serve to assist customers, but their specific duties may vary based on the employer and industry.

What is the highest paying customer service job?

Customer Service Manager and Customer Support Director roles tend to be among the highest paying positions in customer service, often earning salaries above $70,000 annually. These roles typically require extensive experience, leadership skills, and sometimes specialized knowledge or certifications in management or industry-specific tools.

How can I make $2000 a week working from home?

A Customer Service Rep I working from home can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and possibly earning overtime or bonuses. Increasing income may also involve developing skills in specialized areas, using multiple platforms, or taking on additional shifts, but achieving this level consistently depends on the employer's pay structure and hours worked.

What does a customer service rep do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
What cities are hiring for Customer Service Rep I jobs? Cities with the most Customer Service Rep I job openings:
What states have the most Customer Service Rep I jobs? States with the most job openings for Customer Service Rep I jobs include:
Customer Service Rep I jobs near you
Customer Service Representative I

Customer Service Representative I

OneBridge Benefits

Buffalo, NY • On-site

$15.50 - $21/hr

Other

Medical, Retirement

Posted 27 days ago

Job description

Customer Service Representative I (CSR I)

OneBridge Benefits was founded in 2013 by members of our current leadership team who set out to build better technology and smarter processes to support account-based health plans. Today, we've grown into a technology-enabled benefits administrator serving more than 380,000 participants and managing 4.48 billion dollars in assets.

Joining OneBridge means becoming part of a group of bright, driven, and collaborative individuals. We've built an environment where people can contribute to meaningful work, grow their skills, and pursue their individual passions. While each team's day-to-day responsibilities vary, you'll find that we consistently value idea-sharing, encourage innovation, and enjoy tackling the challenges that come with achieving our mission.

The Opportunity:

We're looking for a Customer Service Representative I (CSR I) to join our Customer Care Center who will serve as the first point of contact for customers, providing support and solutions via phone, secure messages, and text. This role is responsible for delivering exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for every participant or employer. With training, CSR Is are expected to demonstrate in-depth knowledge of core offerings, including Health Reimbursement Arrangements (HRA), Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Individual Coverage Health Reimbursement Arrangements (ICHRA), and the Retirement Health Savings Program (RHSP).

The position includes an initial training period scheduled Monday–Friday from 8:30 a.m. to 5:00 p.m. Upon completion of training, the regular shift will be Monday–Friday from 11:30 a.m. to 8:00 p.m. Flexibility in shift scheduling may be required.

You Will:

  • Respond to customer inquiries promptly and professionally via multiple channels.
  • Provide accurate, detailed information about company products, benefits, and procedures.
  • Resolve customer complaints and issues with empathy and efficiency.
  • Document customer interactions accurately in the system.
  • Follow up with customers to ensure satisfaction and resolution when applicable.
  • Maintain up-to-date knowledge of company products, services, and regulatory requirements.
  • Collaborate with team members and contribute to a positive work environment.
  • Meet or exceed individual and team performance metrics and quality standards.
  • Escalate complex issues to the appropriate channels when necessary.

What You Bring:

  • High school diploma or equivalent
  • Six months of customer service experience in a healthcare related or social services setting, or a combination of experience preferred
  • Excellent written and verbal communication skills
  • Ability to listen to a customer issue with an approach that de-escalates the situation
  • High quality and accurate data entry skills
  • Strong attention to detail and highly organized
  • Individually driven as well as dedicated to working collaboratively with the team
  • Ability to meet all department goals to include accuracy and productivity
  • Strong analytical, problem-solving, and decision-making skills
  • Proficiency in Microsoft Office products
  • Flexibility to work additional hours as needed

Why OneBridge Benefits?

OneBridge Benefits Inc. is a Buffalo-born company with a national footprint, built on service, integrity, and innovation. You'll join a collaborative people-first culture where your expertise is valued, and your work makes real impact. This is a Monday-Friday, in-office role, located at our Downtown Buffalo, NY office.

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