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Customer Service Rep I Jobs in Georgia (NOW HIRING)

Momar

Customer Service Representative I

Atlanta, GA · On-site

$15.50 - $21/hr

Momar is looking for a new Customer Service Representative I! Momar, Inc., a privately owned, specialty chemical manufacturing company based in Atlanta GA, is seeking a Customer Service ...

Momar Inc

Customer Service Representative I

Atlanta, GA · On-site

$19 - $21/hr

Momar is looking for a new Customer Service Representative I! Momar, Inc., a privately owned, specialty chemical manufacturing company based in Atlanta GA, is seeking a Customer Service ...

ACS Services

Customer Service Representative I

Kennesaw, GA · On-site

$14.75 - $20/hr

Customer Service Representative The primary role of the Customer Service Representative is to schedule all projects in a timely manner according to the installation type sold and ACS capacity while ...

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Customer Service Rep I information

What is the difference between Customer Service Rep I vs Customer Service Associate?

AspectCustomer Service Rep ICustomer Service Associate
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, retail, or office settingsRetail stores, call centers, or service desks
Employer & Industry UsageCommonly used in various industries including retail, telecom, and financePrimarily in retail and customer-facing service roles

The main difference between a Customer Service Rep I and a Customer Service Associate lies in their job titles' typical usage and slight variations in responsibilities. Both roles generally require similar credentials and work in customer-facing environments. The title 'Customer Service Rep I' is often used in call centers and corporate settings, while 'Customer Service Associate' is more common in retail and in-person service roles. Both positions serve to assist customers, but their specific duties may vary based on the employer and industry.

Can you work from home as a customer service representative I?

Customer Service Representative I roles can often be performed remotely, depending on the employer and company policies. Many companies offer work-from-home options for entry-level customer service positions, which typically require a reliable internet connection, a quiet workspace, and basic computer skills.

How do I become a customer service representative I?

To become a Customer Service Representative I, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and computer proficiency; some employers may prefer prior customer service experience or familiarity with customer management software. Entry-level positions often provide on-the-job training to develop necessary skills.

What cities in Georgia are hiring for Customer Service Rep I jobs?

Cities in Georgia with the most Customer Service Rep I job openings:

Customer Service Rep I jobs near you
Infographic showing various Customer Service Rep I job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative I

Peachtree City, GA • On-site

Indotronix International Corporation
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Indotronix International Corporationexternal

$21 - $24/hr

Other

Posted 9 days ago

Job description

Job Summary: Customer Service Representative I
Location: Peachtree City, GA | Salary: $21-$24/hr | Schedule: M-F 8a-5p
[About the Role]
Join a dynamic team as a Customer Service Representative I, managing a dedicated customer portfolio to deliver timely, accurate, and professional solutions. As the main point of contact, you will coordinate order processing, support cross-functional collaboration, and ensure outstanding customer satisfaction. This role offers opportunity for growth through exposure to ERP systems, process improvement, and high-visibility projects in a supportive environment.
[Responsibilities]
- Respond promptly to customer inquiries via phone, email, fax, and in-person with professionalism and accuracy
- Prepare and submit quotes, process orders, and maintain up-to-date customer records in ERP and CRM systems
- Review order terms and conditions, identifying and mitigating business risks
- Liaise with internal departments to resolve issues, update pricing, and ensure on-time delivery
- Escalate critical situations and coordinate solutions for urgent customer needs
- Provide shipping documentation, monitor order backlogs, and proactively communicate recovery plans to customers
- Support Accounts Receivable by facilitating resolution of billing or payment issues
- Build and maintain strong customer relationships through excellent communication and follow-up
- Prepare reports on customer status and order activity for management and sales teams
- Contribute to process improvements and take on additional responsibilities as assigned
[Required Skills and Experience]
- High school diploma or equivalent with minimum 2 years' customer service or related experience
- Strong technical aptitude and proficiency in Windows, Outlook, Word, and Excel
- Accurate data entry and keen attention to detail
- Excellent oral and written communication skills, including phone etiquette
- Ability to manage multiple tasks and priorities in a fast-paced team environment
- Strong decision-making, problem-solving, and critical thinking abilities
[Preferred Skills]
- Experience with ERP systems
- Industry-specific customer service background
[Benefits]
- Competitive hourly pay ($21-$24/hr)
- Standard weekday schedule (M-F, 8a-5p) for work-life balance
- Career advancement through skill development and cross-functional collaboration
- Supportive team environment fostering professional growth
[How to Apply]
Ready to make a difference for customers and grow your career? Submit your application today and join a team committed to excellence in customer service!
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Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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