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Customer Service Project Manager Jobs in Pickens, SC

BUST USA

Project Manager

Greenville, SC · On-site

... customers to effectively communicate project timing and provide status updates * Manages the ... monthly billing process for longer term projects * Builds project completion packages and ...

Timberlab

Project Manager

Piedmont, SC · On-site

... services and activities • Negotiate, prepare and issue subcontract bid packages • Assist with ... project management control systems (scheduling, cost control, procurement and estimating)

Timberlab

Project Manager

Piedmont, SC · On-site

... Direct preconstruction services and activities Negotiate, prepare and issue subcontract bid ... project management control systems (scheduling, cost control, procurement and estimating)

Vertiv Co

Project Manager

Pelzer, SC · On-site

POSITION SUMMARY Vertiv is looking for an experienced Project Manager to oversee data and power ... VRT) brings together hardware, software, analytics and ongoing services to enable its customers ...

Vertiv Group Corp.

Project Manager

Pelzer, SC · On-site

POSITION SUMMARY Vertiv is looking for an experienced Project Manager to oversee data and power ... VRT) brings together hardware, software, analytics and ongoing services to enable its customers ...

Amteck, LLC

Senior Project Manager

Greenville, SC · On-site

The Senior Project Manager shall have the experience to manage the overall project direction ... Commitment to providing exceptional customer service * Ability to delegate, give clear and ...

Amteck, LLC

Senior Project Manager

Canton, NC

The Senior Project Manager shall have the experience to manage the overall project direction ... Commitment to providing exceptional customer service * Ability to delegate, give clear and ...

Amteck, LLC

Senior Project Manager

Greer, SC · On-site

The Senior Project Manager shall have the experience to manage the overall project direction ... Commitment to providing exceptional customer service * Ability to delegate, give clear and ...

CONCRETE STRATEGIES

Project Manager

Greenville, SC

Coordination with CSI Operations manager regarding manpower/resources * Mentoring Project Engineers ... Through successful, full-service concrete construction projects across the United States, we have ...

CONCRETE STRATEGIES

Project Manager

Greenville, SC · On-site

Coordination with CSI Operations manager regarding manpower/resources * Mentoring Project Engineers ... Through successful, full-service concrete construction projects across the United States, we have ...

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All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Pickens, SC

Customer Service Project Manager information

See Pickens, SC salary details

$32.3K

$80.6K

$101K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Pickens, SC is $80,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,200.00 and $92,600.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What cities near Pickens, SC are hiring for Customer Service Project Manager jobs?

Cities near Pickens, SC with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Pickens, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $80,574 per year, or $38.7 per hour.

Mechanical Project Manager

IMI Industrial Services Group

Greenville, SC • On-site

$85K - $115K/yr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

About Us

IMI Industrial Services Group is a full service, total solutions, industrial contractor.  Established in 1988 in Watkinsville, Georgia, IMI has over 30 years of success in the Industrial construction industry.  We have three satellite offices in Augusta, Covington, and Winder, GA.  IMI supports manufacturers throughout most of the Southeast and we are expanding rapidly; big enough to have all the necessary resources, but small enough to give genuinely helpful personalized attention to everyone who puts their trust in us.

Why IMI?

  • Safety, Integrity, Quality, and Production will always be met at IMI.
  • We have maintained steady growth and continually strive to advance.
  • Founded on family values and principles.
  • Focused on work/life balance.
  • Rewards:
    • Competitive salary packages
    • Healthcare benefits
    • PTO plans
    • 401k with company match
    • Employee Referral Program
    • Tuition Reimbursement Program

Job Summary

IMI is seeking a full-time Mechanical Project Manager local to the Greenville, SC area.

Essential Functions

The Industrial Project Manager will be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company policy, strategy, commitments, and goals.  Where necessary and applicable, coordinate and/or assist in the duties below:

  • Ensure the safe operation of all projects by following and enforcing all company and customer safety policies and regulations.
  • Estimate the value of work based on IMI standardized processes and tools.
  • Lead the planning and implementation of a project clearly articulating project scope, goals, and deliverables.
  • Develop full scale project plans with timelines.
  • Assemble and coordinate project staff.
  • Develop and manage a budget.
  • Interview and hire; develop, mentor, and train existing staff; coach and counsel existing staff to improve output; conduct performance appraisals.
  • Provide direction and support to project team.
  • Constantly monitor and report on progress of the project to all stakeholders including problems and solutions.
  • Implement and manage project changes and interventions to achieve project outputs.
  • Close assigned project with a managed review with customer that validates quality of work and adherence to scope of work.
  • Develop and implement a strategy to increase business in your designated area and cultivate positive customer relationships with existing and potential customers.

Education and Experience

  • Bachelor's degree in a technical discipline or 3-5 years of experience in project management is preferred.
  • Minimum of three years’ work experience in a project management capacity.
  • Proven experience in people management and a commitment to industrial safety.
  • Ability to manage multiple projects simultaneously.
  • Computer experience, including but not limited to Microsoft Office, Excel, Project, and Outlook.

Work Environment/Physical Demands

  • Stand or walk for long periods of time.
  • Use arms and hands to reach for, handle, or manipulate objects.
  • Lift and carry materials weighing up to 50 pounds; occasionally lift items weighing more than 50 pounds with assistance.
  • Manual dexterity needed for repetitive tasks and operating standard office equipment.
  • Willingness to travel overnight up to 5-10% of the time.

IMI maintains a Drug-Free Workplace in compliance with federal/state regulations.  Employees are prohibited from using or possessing illegal drugs or alcohol on duty.  This position is subject to pre-employment, reasonable suspicion, and random drug testing.

IMI Industrial Services Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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