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Customer Service Project Manager Jobs in Pickens, SC

Infojini Inc

Project Manager

Clemson, SC · On-site

The Project Manager will report to the Medicaid IT Services PMO Manager. This is an individual contributor position with no responsibilities for human resource management (e.g., hiring, performance ...

Vertiv Co

Project Manager

Greenville, SC · On-site

Excellent customer service skills * Excellent project management skills * Detail-oriented * Excellent organizational, analytical and interpersonal skills * Ability to work and multi-task in a fast ...

Vertiv Group Corp.

Project Manager

Greenville, SC · On-site

Excellent customer service skills * Excellent project management skills * Detail-oriented * Excellent organizational, analytical and interpersonal skills * Ability to work and multi-task in a fast ...

ITAC

Sr. Project Manager (Industrial Markets)

Greenville, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Project Manager has direct responsibility to ITAC's customers for the engineering, design, procurement, and construction services and deliverables for which ITAC is under contract to perform. The ...

ITAC

Sr. Project Manager (Industrial Markets)

Greenville, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Project Manager has direct responsibility to ITAC's customers for the engineering, design, procurement, and construction services and deliverables for which ITAC is under contract to perform. The ...

Amteck, LLC

Project Manager

Greenville, SC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Amteck, LLC

Project Manager

Greer, SC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Amteck, LLC

Project Manager

Canton, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Wabtec

Project Manager

Greenville, SC · On-site

  • Medical

  • Retirement

Manage multiple projects for new products and services from inception through delivery and customer acceptance * Manage contract to ensure project scope meets the customer specification and serve as ...

Wabtec

Project Manager

Greenville, SC · On-site

  • Medical

  • Retirement

Manage multiple projects for new products and services from inception through delivery and customer acceptance * Manage contract to ensure project scope meets the customer specification and serve as ...

Wabtec

Project Manager

Greenville, SC · On-site

  • Medical

  • Retirement

Manage multiple projects for new products and services from inception through delivery and customer acceptance * Manage contract to ensure project scope meets the customer specification and serve as ...

Godlan

Project Manager

Greenville, SC · On-site

As an ERP Project Manager, you will be responsible for the overall direction, coordination ... phone service, and ensure an atmosphere in which both work and customer communications can be ...

Vertiv Co

Sr. Project Manager

Greenville, SC

Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of project execution teams. * Identify project risks and ...

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Showing results 1-20

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Pickens, SC

Customer Service Project Manager information

See Pickens, SC salary details

$32.3K

$80.6K

$101K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Pickens, SC is $80,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,200.00 and $92,600.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What cities near Pickens, SC are hiring for Customer Service Project Manager jobs?

Cities near Pickens, SC with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Pickens, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $80,574 per year, or $38.7 per hour.

Customer Service Professional III

Current Lighting

Greenville, SC • On-site

$15 - $19.75/hr

Other

Re-posted 6 days ago

Job description

Customer Service Project & Sales Enablement Specialist

The Customer Service Project & Sales Enablement Specialist is responsible for supporting key business initiatives through reporting, project management, sales enablement, training, and customer service support. This role serves as a subject matter expert for large projects, providing a high-touch customer experience from the presale phase through order entry and order release. The position also plays a critical role in developing and delivering training programs that support the Customer Service organization.

This is a full-time role which requires for this position to be located at Current's Greenville, SC headquarters 4 days a week onsite and 1 day hybrid.

Key Responsibilities

Reporting & Analytics

  • Manage and maintain Customer Service CS1 and OEWB reports
  • Analyze reporting data to identify trends and opportunities for improvement.
  • Partner with business leaders to support the long-term migration of reporting and analytics into Power BI.
  • Provide insights and recommendations to improve operational performance.

Sales Enablement

  • Support large-scale projects valued at $250,000 or greater.
  • Provide "white glove" service to customers and internal stakeholders from the presale process through order dating.
  • Coordinate cross-functional activities to ensure successful project execution and customer satisfaction.
  • Serve as a key point of contact for project-related communications and escalations.

Training & Development

  • Develop and deliver training programs for Customer Service team members.
  • Lead onboarding and training initiatives for new hires.
  • Create and maintain training materials, presentations, and process documentation.
  • Facilitate classroom and virtual training sessions for employees at various experience levels.

Daintree Customer Service Support

  • Provide specialized customer service support for Daintree Commercial & Industrial (C&I) customers.
  • Assist with issue resolution, process improvements, and customer communications.
  • Collaborate with internal teams to ensure customer requirements are met.

Qualifications

  • Minimum of one (1) year in current position.
  • Consistently meets or exceeds performance expectations, as demonstrated through performance reviews.
  • Strong project management and organizational skills.
  • Comfortable with public speaking and presenting to groups.
  • Proficient in Microsoft Excel and PowerPoint.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities and work effectively across departments.
  • Customer service, sales support, or project coordination experience.

Key Competencies

  • Customer Focus
  • Communication & Presentation Skills
  • Project Management
  • Problem Solving
  • Analytical Thinking
  • Cross-Functional Collaboration
  • Training & Development
  • Attention to Detail

This role is ideal for a high-performing customer service professional who enjoys leading projects, training others, and driving an exceptional customer experience through operational excellence and collaboration.

Apply