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Customer Service Project Manager Jobs in Pickens, SC

The Project Manager will report to the Medicaid IT Services PMO Manager. This is an individual contributor position with no responsibilities for human resource management (e.g., hiring, performance ...

Excellent customer service skills * Excellent project management skills * Detail-oriented * Excellent organizational, analytical and interpersonal skills * Ability to work and multi-task in a fast ...

Excellent customer service skills * Excellent project management skills * Detail-oriented * Excellent organizational, analytical and interpersonal skills * Ability to work and multi-task in a fast ...

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Manage multiple projects for new products and services from inception through delivery and customer acceptance * Manage contract to ensure project scope meets the customer specification and serve as ...

Manage multiple projects for new products and services from inception through delivery and customer acceptance * Manage contract to ensure project scope meets the customer specification and serve as ...

Manage multiple projects for new products and services from inception through delivery and customer acceptance * Manage contract to ensure project scope meets the customer specification and serve as ...

As an ERP Project Manager, you will be responsible for the overall direction, coordination ... phone service, and ensure an atmosphere in which both work and customer communications can be ...

The Project Manager shall have the experience to manage the overall project direction, completion ... Grow and maintain customer relationships to ensure customer satisfaction and quality of service

The Project Manager shall have the experience to manage the overall project direction, completion ... Grow and maintain customer relationships to ensure customer satisfaction and quality of service

Project Manager

Pelzer, SC · On-site

$74.32/hr

Project Manager Contract Duration: 12 months contract with contract-to-hire Location: Pelzer, SC ... Performs some technical, administrative, and logistical liaison roles with company, customers ...

Posted today

The Project Manager shall have the experience to manage the overall project direction, completion ... Grow and maintain customer relationships to ensure customer satisfaction and quality of service

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Customer Service Project Manager information

See Pickens, SC salary details

$32.3K

$80.6K

$101K

How much do customer service project manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer service project manager in Pickens, SC is $80,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,200.00 and $92,600.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What cities near Pickens, SC are hiring for Customer Service Project Manager jobs?

Cities near Pickens, SC with the most Customer Service Project Manager job openings:

Infographic showing various Customer Service Project Manager job openings in Pickens, SC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $80,574 per year, or $38.7 per hour.
Infojini Inc
Recruiting and Staffing Services • 51 - 200 employees

Contractor

Re-posted 7 days ago


Job description

Company Description

Direct Client

Job Description

Title: Project Manager
Duration: 9 Month
Location: H12 - CLEMSON UNIVERSITY

Daily Duties / Responsibilities:

Under limited supervision, the Project Manager manages and coordinates all tasks associated with one or more small-to-large projects or a component of a larger project of minimal to moderate complexity and risk. The Project Manager will report to the Medicaid IT Services PMO Manager. This is an individual contributor position with no responsibilities for human resource management (e.g., hiring, performance management). Candidates must be self-starters and highly motivated.
Job Duties:
Follows established Software Development Life Cycle (SDLC) of Medicaid IT Services.
Develops and maintains documentation throughout the entire project lifecycle.
Is responsible for managing and directing the initiation, planning, execution, control, and closeout phases of the project lifecycle for small to large projects.
Coordinates and manages projects using project management methodologies from inception through completion.
Develops work plan(s).
Controls scope and schedule to ensure project deliverables, milestones and required tasks completed as planned and on time.
Oversees the development and execution of communication plan.
Prepares status reports and provides updates to project stakeholders, sponsors, champion, etc.
Identifies potential problems.
Facilitates problem resolution by determining or recommending and implementing a risk mitigation strategy.
Possesses ability to build a collaborative and high-performing project team with project resources.
Works within the structure of Change Management and Release Management to coordinate implementations to the Medicaid System of South Carolina.
This position may require working more than 40 hours per week on an as-needed basis, including weekends.

Required Skills (rank in order of Importance):

Project Management. Strong organizational skills. strong analytical, conceptual, and problem solving skills. Knowledge of Software Development Life Cycle. Advanced Microsoft Word, Excel, and Microsoft Project.
Soft skills Required: Effective Communication Skills (written and oral), Adaptability, Flexibility, Self-motivation, Time Management, Ability to work effectively in a stressful

Preferred Skills (rank in order of Importance):

Healthcare Claims Processing
Process Development and Management

Qualifications

PMP

Additional Information

All your information will be kept confidential according to EEO guidelines.


Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006