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Customer Service Project Manager Jobs in Pickens, SC

... services project or on an assigned segment of a larger project, including coordination of design ... the project management team. Verify with Project Director (PD) that Health, Safety and ...

Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of project execution teams. * Identify project risks and ...

Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of project execution teams. * Identify project risks and ...

Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of project execution teams. * Identify project risks and ...

Project Manager EnergySolutions has an immediate need for Project Managers in Seneca, SC. SUMMARY / OBJECTIVE The Project Manager is responsible for the overall leadership, direction, and successful ...

This role will manage the execution of the project by identifying project deliverables ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

This role will manage the execution of the project by identifying project deliverables ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Job Summary The Project Manager has a critical role in helping the bank succeed at its business ... Customer Identification Program (CIP), and OFAC to assist in the identification, detection and ...

Infojini Inc is an organization in the Information Technology and Services industry, and they are seeking a Project Manager to manage and coordinate tasks for various projects. The role involves ...

Working closely with engineering, customers, and project teams, this role helps keep projects ... Manage project priorities, timelines, and customer expectations * Apply critical thinking and ...

This role works closely with customers, engineering, fabrication, vendors, and company leadership ... Manage projects from sales handoff through fabrication, delivery, and closeout * Develop and ...

Working closely with engineering, customers, and project teams, this role helps keep projects ... Manage project priorities, timelines, and customer expectations * Apply critical thinking and ...

Showing results 21-40

Customer Service Project Manager information

See Pickens, SC salary details

$32.3K

$80.6K

$101K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Pickens, SC is $80,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,200.00 and $92,600.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What cities near Pickens, SC are hiring for Customer Service Project Manager jobs?

Cities near Pickens, SC with the most Customer Service Project Manager job openings:

Infographic showing various Customer Service Project Manager job openings in Pickens, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $80,574 per year, or $38.7 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago


Job description

Thompson Turner Construction was founded in 2001 as a provider of preconstruction and construction services and has extensive experience constructing high quality buildings using a variety of delivery methods including Construction Management at Risk, Design-Build, and Integrated Project Delivery.
A division of Thompson Construction Group Inc., Thompson Turner Construction's core focus is South Carolina construction, serving both public and private sector clients in a variety of markets including healthcare, commercial, office space, K-12, higher education, industrial, and hospitality. With offices in Sumter, Columbia, Charleston, and Greenville, our team takes pride in the planning and building of facilities that are often located in the communities where our employees work and live.
No matter how small or large their project, whether new construction or addition/renovation, Thompson Turner Construction partners with our clients to act as a long-term fiduciary advisor, concentrating on the details of each job while also remaining focused on the big picture.
Division: Thompson Turner Construction
Position Description
Thompson Turner seeks to hire a Project Manager. In this role, you will work closely with clients, subcontractors, architects, and engineers while having the support of our project management, accounting, and estimating teams. We seek candidates with experience in estimating, bidding, subcontractor management, scheduling, and project closeout. It is vital to our company's success that our project management team has a track record of delivering complex projects while providing exceptional customer service to our clients.
Job Responsibilities
  • Reviews project proposal or plans to determine schedule, budget limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
  • Establishes work plan and staffing for each phase of project, and arranges for recruitment or assignment of project personnel or subcontractors.
  • Confers with project staff to outline work plan and to assign duties, responsibilities, and scope of authority.
  • Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
  • Prepares status reports on project and makes presentation no less than monthly to clients and corporate personnel as required.
  • Confers with project personnel to provide technical advice and to resolve problems.
  • May coordinate project activities with activities of government regulatory or other governmental agencies
  • Responsible for execution of project as designed and submits change orders for any adjustments to the plan as necessary
  • Oversees safety compliance and performance. Ensures immediate corrective actions are taken if necessary
  • Participates in the evaluation of the Site Superintends performance in his effectiveness in implementing and enforcing management values
  • Responsible for customer's satisfaction with Thompson Turner services
  • Monitors and guides the on-site staff with regard to the following issues:
    Reports
    • Billings
    • Financials
    • Personnel issues
    • Acts as a liaison between on-site group and corporate headquarters

Job Qualifications
  • 6+ years of experience building commercial general contracting projects.
  • Experience with civil, structural steel projects extremely helpful.
  • Must have 4 year degree in engineering or construction management degree or equivalent and experience.
  • Must have superior computer skills, Microsoft Office (Word, Excel and Outlook).
  • Excellent written and oral communication skills.
  • Self-directed with strong organizational skills, attention to details.
  • Strong math and analytical skills in regard to cost and pricing.
  • Ability to work effectively and ensure that we meet project deadlines.
  • Ability to establish and maintain positive working relationships.
  • Previous work building industrial buildings a plus.
  • Willing to work overtime as required to meet deadlines.
  • Candidate will be required to pass a criminal background check based on job location/requirements.

Benefits
  • We strive to provide a competitive compensation and benefits package. This includes but is not limited to medical, dental, vision, life insurance, 401(k), wellness programs and career development.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Phone: (803) 773-8005
Email: tcghr@thompsonconstructiongroup.com
Equal Opportunity Employer, including disabled and veterans.
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