Customer Service Project Manager Jobs in Pickens, SC

Greenville, SC – Star Asset Security
Greenville, SC 29615, USA

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more atwww.pavion.com

Pavion and our family of companies are seeking a talented and motivated Project Manager to join our security business unit.

Primary Responsibilities:

• Project Planning and Initiation
  • Define project scope, objectives, and deliverables in collaboration with clients and stakeholders
  • Develop detailed project plans, timelines, and budgets
• Coordinate internal resources and third-party contractors/vendors
• Allocate and manage resources to ensure project milestones are met
• Client and Stakeholder Communication
  • Serve as the primary point of contact for clients throughout the project lifecycle
  • Maintain regular communication with stakeholders, providing updates on progress, risks, and solutions
• Execution and Monitoring
  • Oversee day-to-day operations of projects to ensure they remain on track
  • Monitor project performance using appropriate systems, tools, and techniques
• Identify potential project risks and develop mitigation strategies
• Respond promptly to issues, ensuring minimal impact on project timelines and deliverables
• Compliance and Quality Assurance
  • Ensure projects adhere to company policies, industry standards, and regulatory requirements
  • Conduct quality checks to ensure project deliverables meet specifications and client expectations
• Documentation and Reporting
  • Maintain accurate project documentation, including contracts, schedules, and change orders
  • Prepare regular status reports for internal and external stakeholders
• Budget and Cost Control
  • Manage project budgets and track expenses to avoid overruns
  • Identify opportunities for cost savings without compromising quality
• Team Leadership and Collaboration
  • Lead and motivate project teams to achieve project objectives
  • Facilitate collaboration between cross-functional teams to ensure alignment
• Closeout and Handover
  • Ensure proper project closeout, including client sign-offs and final documentation
  • Conduct post-project reviews to identify lessons learned and opportunities for improvement

• Bachelor’s degree in Business, Project Management, Engineering, or a related field (or equivalent work experience)
• 3+ years of experience in project management, preferably in security systems, construction, or technology integration
• Proven experience managing multiple projects simultaneously, with a track record of delivering on time and within budget
• Valid driver's license and acceptable driving record
• Strong knowledge of project management principles, methodologies, and tools (e.g., MS Project, Smartsheet)
• Excellent organizational skills with the ability to prioritize and multitask in a fast-paced environment
• Effective communication and interpersonal skills for working with clients, vendors, and team members
• Problem-solving and decision-making abilities with a proactive approach to risk management
• Budget management and cost control expertise
• Familiarity with industry standards, regulations, and compliance requirements (e.g., OSHA, ADA)

• Experience in data center construction or live environment projects.
• PMP (Project Management Professional), CSPM (Certified Security Project Manager) or equivalent certification
• Relevant technical or manufacturer certifications related to security systems (e.g., Lenel/S2, Software House, Axis Certified Professional)
• Familiarity with security systems, access control, CCTV, or intercom systems
• Basic understanding of data center operations or construction environments

The salary range for this position is $90,000–$120,000 annually . The starting salary will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.

Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at Careers@pavion.com . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.