1

Customer Service Project Manager Jobs in Miami, FL

... and services integrators in the defense and government services industry. We deliver tailored ... customer. The primary objective of the program is to bridge the operational gaps between DoD, IC ...

... and services integrators in the defense and government services industry. We deliver tailored ... customer. The primary objective of the program is to bridge the operational gaps between DoD, IC ...

Project Manager

Davie, FL · On-site

$85K - $95K/yr

... solutions to customers across the globe. We bring industry-leading expertise to clients in ... Local Service. As a global leader, Pavion specializes in the design, installation, service, and ...

Project Manager

Davie, FL · On-site

$85K - $100K/yr

... solutions to customers across the globe. We bring industry-leading expertise to clients in ... Local Service. As a global leader, Pavion specializes in the design, installation, service, and ...

Project Manager

Davie, FL · On-site

$85K - $95K/yr

... solutions to customers across the globe. We bring industry-leading expertise to clients in ... Local Service. As a global leader, Pavion specializes in the design, installation, service, and ...

... services). * Review the contract documents with all project participants (e.g., customers ... Bachelor's degree in Construction Management, Construction Engineering, or related field (or ...

Project Manager

Miami, FL

$140K - $180K/yr

The Project Manager will work directly with electrical, mechanical, software, systems, test ... Serve as a primary customer interface for program status, technical decisions, schedule changes ...

New

Accountable for project completion and financials, critical success factors, and customer satisfaction results. * Coordinate and manage the execution of planning and scheduling of projects.

Accountable for project completion and financials, critical success factors, and customer satisfaction results. * Coordinate and manage the execution of planning and scheduling of projects.

Accountable for project completion and financials, critical success factors, and customer satisfaction results. * Coordinate and manage the execution of planning and scheduling of projects.

Project Manager

Hollywood, FL · On-site

$90K - $105K/yr

Project Management. Description: About Us: Welcome to our world of woodworking wonders! At ... customers and at all levels of the organization. * Ability to effectively work in a team ...

Showing results 41-60

Customer Service Project Manager information

See Miami, FL salary details

$34.9K

$87K

$109K

How much do customer service project manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer service project manager in Miami, FL is $86,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $99,900.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What cities near Miami, FL are hiring for Customer Service Project Manager jobs?

Cities near Miami, FL with the most Customer Service Project Manager job openings:

Infographic showing various Customer Service Project Manager job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $86,967 per year, or $41.8 per hour.

Full-time

Re-posted 24 days ago


Job description

Low Voltage Project Manager Low-voltage cabling contractor, specializing in the design and installation of structured cabling systems throughout virtually every industry is currently seeking for a Project Manager. Looking for a motivated self-starter who can plan, direct, and coordinate activities of cabling projects to ensure that project goals are accomplished by performing the following duties personally or through subordinate project teams. Essential Duties & Responsibilities - Consult with management and review project RFPs to determine goals, time frames, required labor and materials, procedures for accomplishing project and allotment of additional resources.- Perform site surveys on potential projects as needed- Review blueprints to formulate and define technical scope and objectives of projects.- Identify and schedule project deliverables, milestones, and required tasks.- Attend construction meetings on assigned projects and communicate effectively with the customer as well as other trades on the project- Directs and coordinates activities of project personnel to ensure project progresses on schedule and within budget.- Establish and maintain relationships with new and existing customers- Coordinate materials requirements and timeframes with the Warehouse Manager- Compile and organize all project documentation for all projects and provide deliverables packet to customers- Tracks and documents technician timesheets for all projects