Project Manager
New York, NY · On-site
Excellent interpersonal skills including team leadership and management, negotiation, collaboration, problem resolution and customer service. * Experience presenting project status to upper ...
Project Manager
New York, NY · On-site
Excellent interpersonal skills including team leadership and management, negotiation, collaboration, problem resolution and customer service. * Experience presenting project status to upper ...
Project Manager
Brooklyn, NY · On-site
... and customer service. * Experience creating informative, clear, concise, actionable reports for ... Project Management Certification (PMP) Certification required. DESIRABLE SKILLS/EXPERIENCE:
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Project Manager
Brooklyn, NY · On-site
... and customer service. * Experience creating informative, clear, concise, actionable reports for ... Project Management Certification (PMP) Certification required. DESIRABLE SKILLS/EXPERIENCE:
Technical Project Manager
Medical
Retirement
Traiana services) offered within the FX&S pillar at OSTTRA * Hand over to the operations teams once ... Day one check in with the customer * Finalising readiness to migrate to production, and liaising ...
Technical Project Manager
Medical
Retirement
Traiana services) offered within the FX&S pillar at OSTTRA * Hand over to the operations teams once ... Day one check in with the customer * Finalising readiness to migrate to production, and liaising ...
Project Manager
Brooklyn, NY · On-site
Senior Project Manager shall provide Project Management, Coordination and Administration consultant ... and customer service. • Experience creating informative, clear, concise, actionable reports for ...
Project Manager
Brooklyn, NY · On-site
Senior Project Manager shall provide Project Management, Coordination and Administration consultant ... and customer service. • Experience creating informative, clear, concise, actionable reports for ...
Project Manager
£55K - £65K/yr
Project Manager Sector: Garden Rooms / Self Build Location: East London Salary: 60,000 - 65,000 ... A team player with a commitment to quality and customer service. Collaborative working attitude in ...
Project Manager
£55K - £65K/yr
Project Manager Sector: Garden Rooms / Self Build Location: East London Salary: 60,000 - 65,000 ... A team player with a commitment to quality and customer service. Collaborative working attitude in ...
CYBER COMMAND PROJECT MANAGER
Brooklyn, NY · On-site
$103K - $122K/yr
Coordinate and manage the end-to-end delivery of services or products to internal and external customers. * Provide weekly project status reports, metrics, and updates to key stakeholders. * Liaise ...
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CYBER COMMAND PROJECT MANAGER
Brooklyn, NY · On-site
$103K - $122K/yr
Coordinate and manage the end-to-end delivery of services or products to internal and external customers. * Provide weekly project status reports, metrics, and updates to key stakeholders. * Liaise ...
Project Manager
Medical
Retirement
PTO
Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...
Project Manager
Medical
Retirement
PTO
Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...
Project Manager
Medical
Retirement
PTO
Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...
Project Manager
Medical
Retirement
PTO
Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...
Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...
Quick apply
Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...
Project Manager
New York, NY · On-site
Medical
Retirement
PTO
Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...
Project Manager
New York, NY · On-site
Medical
Retirement
PTO
Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...
Project manager
Newark, NJ · On-site
$50K - $60K/yr
Medical
Dental
Vision
PTO
Position Summary The Packout Project Manager is responsible for managing and executing all ... Strong communication, leadership, and customer service skills * Ability to work in fast-paced ...
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Project manager
Newark, NJ · On-site
$50K - $60K/yr
Medical
Dental
Vision
PTO
Position Summary The Packout Project Manager is responsible for managing and executing all ... Strong communication, leadership, and customer service skills * Ability to work in fast-paced ...
Project Manager
Brooklyn, NY · On-site
Excellent sales and customer service skills. * Excellent organizational skills and attention to ... Ability to manage multiple projects and deadlines effectively. * Ability to function well in a high ...
Project Manager
Brooklyn, NY · On-site
Excellent sales and customer service skills. * Excellent organizational skills and attention to ... Ability to manage multiple projects and deadlines effectively. * Ability to function well in a high ...
Project Managers needed to coordinate and supervise one or more construction projects. Project ... Qualifications Great customer service and communication skills Proven leadership skills and ability ...
Project Managers needed to coordinate and supervise one or more construction projects. Project ... Qualifications Great customer service and communication skills Proven leadership skills and ability ...
Project Manager
Cranbury, NJ · On-site
$65K - $80K/yr
Medical
Dental
Vision
Life
Retirement
Associates degree and 8-10 years of project management or customer service experience in life sciences/healthcare field preferred.. * Bachelor's degree and/or minor in business studies is required.
Project Manager
Cranbury, NJ · On-site
$65K - $80K/yr
Medical
Dental
Vision
Life
Retirement
Associates degree and 8-10 years of project management or customer service experience in life sciences/healthcare field preferred.. * Bachelor's degree and/or minor in business studies is required.
Project manager
$50K - $60K/yr
Medical
Dental
Vision
PTO
Position Summary The Packout Project Manager is responsible for managing and executing all ... Strong communication, leadership, and customer service skills * Ability to work in fast-paced ...
Project manager
$50K - $60K/yr
Medical
Dental
Vision
PTO
Position Summary The Packout Project Manager is responsible for managing and executing all ... Strong communication, leadership, and customer service skills * Ability to work in fast-paced ...
Project Manager
Neptune City, NJ · On-site
$18 - $45/hr
Ability to manage multiple projects simultaneously * Experience working with customers, crews ... Service and installation project management * Knowledge of scheduling, estimating, and job costing ...
Quick apply
Project Manager
Neptune City, NJ · On-site
$18 - $45/hr
Ability to manage multiple projects simultaneously * Experience working with customers, crews ... Service and installation project management * Knowledge of scheduling, estimating, and job costing ...
Project Manager
Manhattan, NY · On-site
Project Managers needed to coordinate and supervise one or more construction projects. Project ... Qualifications Great customer service and communication skills Proven leadership skills and ability ...
Project Manager
Manhattan, NY · On-site
Project Managers needed to coordinate and supervise one or more construction projects. Project ... Qualifications Great customer service and communication skills Proven leadership skills and ability ...
Project Manager
$75K - $85K/yr
Medical
Vision
Retirement
PTO
... customer service, and quality within a manufacturing operations environment · Demonstrated ability to manage multiple high-impact projects simultaneously · Strong communication skills with the ...
Project Manager
$75K - $85K/yr
Medical
Vision
Retirement
PTO
... customer service, and quality within a manufacturing operations environment · Demonstrated ability to manage multiple high-impact projects simultaneously · Strong communication skills with the ...
Project Manager
Kearny, NJ · On-site
Medical
Dental
Vision
Retirement
PTO
... exceptional customer service, competitive pricing and industry-leading expertise and project ... We are currently hiring a Project Manager for our branch location in Kearny, New Jersey. The ...
New
Quick apply
Project Manager
Kearny, NJ · On-site
Medical
Dental
Vision
Retirement
PTO
... exceptional customer service, competitive pricing and industry-leading expertise and project ... We are currently hiring a Project Manager for our branch location in Kearny, New Jersey. The ...
New
Project Manager
Kearny, NJ · On-site
Medical
Dental
Vision
Retirement
PTO
... exceptional customer service, competitive pricing and industry-leading expertise and project ... We are currently hiring a Project Manager for our branch location in Kearny, New Jersey. The ...
New
Project Manager
Kearny, NJ · On-site
Medical
Dental
Vision
Retirement
PTO
... exceptional customer service, competitive pricing and industry-leading expertise and project ... We are currently hiring a Project Manager for our branch location in Kearny, New Jersey. The ...
New
Customer Service Project Manager information
See Matawan, NJ salary details
$37.7K - $45K
2% of jobs
$45K - $52.3K
3% of jobs
$52.3K - $59.6K
2% of jobs
$59.6K - $66.8K
3% of jobs
$66.8K - $74.1K
1% of jobs
$74.1K - $81.4K
6% of jobs
$84.2K is the 25th percentile. Wages below this are outliers.
$81.4K - $88.7K
18% of jobs
The median wage is $95K / yr.
$88.7K - $95.9K
16% of jobs
$95.9K - $103.2K
16% of jobs
$106.4K is the 75th percentile. Wages above this are outliers.
$103.2K - $110.5K
16% of jobs
$110.5K - $117.8K
16% of jobs
$37.7K
$93.9K
$117.8K
How much do customer service project manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for customer service project manager in Matawan, NJ is $93,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,200.00 and $108,000.00 per year, depending on experience, location, and employer.
How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?
Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.
What does a customer service project manager do?
A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.
What is the difference between Customer Service Project Manager vs Customer Support Specialist?
| Aspect | Customer Service Project Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires project management certifications (e.g., PMP), relevant experience in customer service | Usually requires customer service training or certifications, high school diploma or equivalent |
| Work Environment | Manages projects across teams, coordinates resources, and oversees customer service initiatives | Provides direct support to customers via calls, emails, or chat |
| Employer & Industry Usage | Used in industries like tech, retail, and service sectors to improve customer experience | Common in call centers, retail, and service industries for daily customer interactions |
The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?
A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.
What cities near Matawan, NJ are hiring for Customer Service Project Manager jobs?
Cities near Matawan, NJ with the most Customer Service Project Manager job openings:
Full-time
Re-posted 14 days ago
Job description
- Minimum of 8 years' experience in project management, coordination and administration of large scale projects comprised of sub projects and/or multiple works streams.
- Minimum of 5 years' experience as a Senior Testing/Quality Assurance Project Manager, providing management, coordination and administration of large scale software testing efforts.
- Senior level experience with developing testing strategies and plans, test case and script development and test performance reporting (defects and resolution).
- Experience working within a Project Management Office (PMO) function or unit, with a good understanding of PMO practices and policies, including Project Governance and Resource Management.
- Experience working with System Integration vendors in managing, coordinating and delegating project assignments with project stakeholders including employees and consultant project staff numbering a minimum of 15 personnel.
- As Project Manager acts as the focal point of contact regarding overall project status, monitoring and control. Including project change, scope, schedule, costs, quality, communications, risks, procurements and stakeholder management.
- Strong Stakeholder and Communications Management experience and skills.
- Excellent interpersonal skills including team leadership and management, negotiation, collaboration, problem resolution and customer service.
- Experience presenting project status to upper management.
- Strong skills in Microsoft 365 software toolset, specifically Excel, SharePoint, Word, PowerPoint, and Project. o Project Management Tool experience/knowledge (i.e. Planview)
- Project Management Certification (PMP) Certification required