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Customer Service Project Manager Jobs in Red Bank, NJ

Project Resources Group

Project Manager

New York, NY · On-site

$80K - $83K/yr

Outside Plant Damage Cost Recovery Services With 20+ offices and 825+ employees nationwide, we ... Identify and resolve project challenges while maintaining a strong focus on customer satisfaction.

Barrow Wise Consulting

Project Manager

New York, NY · On-site

The Project Manager will support Barrow Wise's NYC Department of Social Services project and perform the following duties: * Develop comprehensive project management plans * Lead the planning and ...

Barrow Wise Consulting

Project Manager

New York, NY

The Project Manager will support Barrow Wise's NYC Department of Social Services project and perform the following duties: * Develop comprehensive project management plans * Lead the planning and ...

Project Resources Group, Inc

Project Manager

New York, NY · On-site

$80K - $83K/yr

Project Manager Project Resources Group (PRG) is seeking an experienced Telecom Project Manager ... Identify and resolve project challenges while maintaining a strong focus on customer satisfaction.

Spgi

Technical Project Manager

New York, NY

Traiana services) offered within the FX&S pillar at OSTTRA * Hand over to the operations teams once ... Day one check in with the customer * Finalising readiness to migrate to production, and liaising ...

ARV Solutions

Project Manager

Brooklyn, NY · On-site

£55K - £65K/yr

Project Manager Sector: Garden Rooms / Self Build Location: East London Salary: 60,000 - 65,000 ... A team player with a commitment to quality and customer service. Collaborative working attitude in ...

Scale Microgrid Solutions

Project Manager

New York, NY · On-site

Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...

Scale Microgrid Solutions

Project Manager

New York, NY · On-site

Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...

Scale Microgrid Solutions

Project Manager

New York, NY · On-site

Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...

Scale Microgrid Solutions

Project Manager

New York, NY · On-site

Project Manager We are looking for a hands-on Project Manager to drive exciting and innovative ... Excellent communication skills and customer service skills * Critical thinking and creative problem ...

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Showing results 1-20

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Red Bank, NJ

Customer Service Project Manager information

See Red Bank, NJ salary details

$37.5K

$93.3K

$117K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Red Bank, NJ is $93,313.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,600.00 and $107,200.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What cities near Red Bank, NJ are hiring for Customer Service Project Manager jobs?

Cities near Red Bank, NJ with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Red Bank, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $93,313 per year, or $44.9 per hour.

Service Project Manager - Fire Sprinkler

FootBridge

Freehold, NJ • On-site

$5.0K - $25K/mo

Other

This job post has expired today. Applications are no longer accepted.

Job description

Service Project Manager - Fire Sprinkler

Location: Freehold, NJ

Compensation: $75,000-$85,000 Base Salary + Performance Bonus ($5,000-$25,000+)

Job Type: Direct Hire / Permanent


Are you an experienced fire sprinkler professional looking to transition into a more office-based role while staying connected to the industry? We're partnering with a growing fire protection contractor seeking a Service Project Manager to oversee fire sprinkler service projects from estimate through completion.


This is an excellent opportunity for a service technician, inspector, estimator, or service coordinator who understands the technical side of fire protection and is ready to take on greater project ownership.


What You'll Do

  • Prepare estimates and quotes for fire sprinkler repairs, inspections, fire pump work, and other service projects.
  • Manage multiple service projects from initial quote through completion.
  • Coordinate permits, schedules, technicians, subcontractors, and customer communication.
  • Work closely with field personnel to ensure projects are completed safely, on time, and within budget.
  • Build strong customer relationships while maintaining profitability and service quality.
  • Visit project sites as needed, while primarily working from the office.


What We're Looking For

  • Experience in the fire protection industry, preferably with fire sprinkler service.
  • Background as a service technician, inspector, estimator, service coordinator, or project manager.
  • Strong understanding of sprinkler systems, fire pumps, inspections, and service operations.
  • Ability to accurately estimate labor, materials, and project costs.
  • Excellent organizational, communication, and customer service skills.
  • Ability to manage multiple priorities in a fast-paced environment.


Why This Opportunity?

  • Join a growing, full-service fire protection organization with a strong reputation in the industry.
  • Work on a wide variety of projects, including repairs, inspections, and service work, so no two days are the same.
  • Enjoy a collaborative environment where you'll work closely with leadership and have the opportunity to make a visible impact.
  • Competitive compensation with a performance-based bonus program that rewards success.
  • Ideal opportunity for experienced field professionals looking to transition into project management while continuing to leverage their technical expertise.


If you're ready to take the next step in your fire protection career, we'd love to hear from you.


Apply today if you have experience as a: Service Project Manager, Fire Sprinkler Project Manager, Fire Protection Project Manager, Fire Sprinkler Estimator, Fire Sprinkler Service Technician, Fire Protection Estimator, Sprinkler Service Coordinator, Fire Sprinkler Inspector, Service Coordinator, Fire Protection Service Manager, Sprinkler Fitter, Fire Sprinkler Designer, Fire Protection Technician, Service Manager, or Fire Sprinkler Service Manager.


FootBridge is an equal opportunity employer committed to an inclusive environment where everyone is valued and respected. We make employment decisions based on qualifications and business needs, without discrimination on any basis, and we welcome candidates from diverse backgrounds to apply.

Apply