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Customer Service Project Manager Jobs in Red Bank, NJ

Project Resources Group

Project Manager

New York, NY · On-site

$80K - $83K/yr

Outside Plant Damage Cost Recovery Services With 20+ offices and 825+ employees nationwide, we ... Identify and resolve project challenges while maintaining a strong focus on customer satisfaction.

Barrow Wise Consulting

Project Manager

New York, NY · On-site

The Project Manager will support Barrow Wise's NYC Department of Social Services project and perform the following duties: * Develop comprehensive project management plans * Lead the planning and ...

Barrow Wise Consulting

Project Manager

New York, NY

The Project Manager will support Barrow Wise's NYC Department of Social Services project and perform the following duties: * Develop comprehensive project management plans * Lead the planning and ...

Spgi

Technical Project Manager

New York, NY

Traiana services) offered within the FX&S pillar at OSTTRA * Hand over to the operations teams once ... Day one check in with the customer * Finalising readiness to migrate to production, and liaising ...

ARV Solutions

Project Manager

Brooklyn, NY

£55K - £65K/yr

Project Manager Sector: Garden Rooms / Self Build Location: East London Salary: 60,000 - 65,000 ... A team player with a commitment to quality and customer service. Collaborative working attitude in ...

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All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Red Bank, NJ

Customer Service Project Manager information

See Red Bank, NJ salary details

$37.5K

$93.3K

$117K

How much do customer service project manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer service project manager in Red Bank, NJ is $93,313.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,600.00 and $107,200.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What cities near Red Bank, NJ are hiring for Customer Service Project Manager jobs?

Cities near Red Bank, NJ with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Red Bank, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $93,313 per year, or $44.9 per hour.

Environmental Service Project Manager

Live Well Healthcare Solutions

Lakewood, NJ • On-site

$60K - $70K/yr

Full-time

Posted 3 days ago

New

Job description

EVS ENVIRONMENTAL SERVICE PROJECT MULTI-FACILITY MANAGER JOB DESCRIPTION 

 

JOB TITLE:  

Environmental Service Project Manager 

DEPARTMENT:  

Environmental Services 

REPORTS TO:  

Senior Regional Director of EVS Operations

  JOB SUMMARY 

The Environmental Service Manager is responsible for:  

  • Upholding Live Well’s mission statement and attending to our facilities with integrity and attention to detail. 

  • The goal is to create a clean and orderly environment for our residents that will become a critical factor in maintaining and strengthening our reputation. 

Responsibilities  

A successful Environmental Service Manager will be able to: 

  • Be a working manager with the responsibility of working alongside their staff.

  • Be a hands-on manager physically capable of operating various floor care and cleaning equipment. 

  • Perform a variety of responsibilities to include but not limited to, budget control, payroll, time management, customer service, managing staff and client satisfaction.

  • Team Leadership & Training: Supervise, schedule, and mentor floor/cleaning technicians. Train staff on proper chemical dilution ratios, equipment operation, and safety protocols. 

  • Floor Maintenance & Restoration: Direct and perform routine and restorative care for various floor types (e.g., stripping, waxing, buffing, scrubbing and cleaning).

  • Quality Assurance: Conduct routine inspections of facility floors to identify issues and ensure work meets both company standards and client expectations. 

  • Inventory & Equipment Management: Manage the ordering, maintenance, and inventory tracking of cleaning supplies, buffers, scrubbers, and industrial floor machines. 

  • Safety & Compliance: Enforce OSHA safety standards and infection control policies, ensuring appropriate signage (e.g., "wet floor") and PPE are used at all times. 

  • Reporting & Coordination: Coordinate with other department managers to schedule floor maintenance with minimal disruption to daily operations. Prepare daily/weekly reports on staff hours, payroll, and project status. 

  • Notify supervisor on any damages, deficits, and disturbance.

  • Deal with responsible complaints/requests with professionalism and patience.  

  • Check stocking levels of all consumables and replace when appropriate.  

  • Adhere strictly to rules regarding health and safety, be aware of any company related practices.

  • All other duties as assigned.

Education Requirements

  • High school or GED Required

  • Associates & Bachelor’s Degree Preferred 

Requirements 

  • Proven experience with cleaning surfaces and scrubbing floors

  • Ability to work solely independently with little to no supervision 

  • Ability to independently utilize floor cleaning and scrubbing machinery

  • Customer oriented and positive friendly attitude 

  • Prioritization and time management skills 

  • Working quickly without compromising quality 

  • Knowledge of Spoken and Written English language 

  • Leadership experience and skills

  • Management experience and skills

  • Communication experience and skills

  • Customer service experience and skills

  • Ability to operate floor scrubbing machines 

Physical Requirements 

  • Standing up 95% of time 

  • Lifting and carrying 20% of time (up to 50 lbs) 

  • Lifting and carrying 10 % of time (50 lbs to 75 lbs) 

  • Pushing and pulling 95% of the time (up to 50 lbs) 

  • Bending, twisting, reaching, etc. 95% of the time 

  • Walking 95% of time 

  • Squatting 75% of time

  • Hip Rotating 95% of time

Exposure

  • Exposure to chemicals both hazardous and caustic, affecting eyes, hands, face lungs, etc. 

  • Exposure to slick and slippery floor surfaces

  • Exposure to warm and/or humid conditions

  • Exposure to cold conditions

  • Exposure to arm and/or body vibration due to machinery

  • Sound levels may be high due to machinery

Requirements 

  • Proven experience as a manager, supervisor of Environmental Services  

  • Ability to work with little supervision and maintain a high level of performance  

  • Customer oriented and positive friendly attitude  

  • Prioritization and time management skills  

  • Working quickly without compromising quality  

  • Knowledge of English language  

Livewell Healthcare Solutions logo

About Livewell Healthcare Solutions

Sourced by ZipRecruiter

As seasoned experts in the healthcare industry, we’ll handle your facility’s culinary and environmental operations so you’ll be able to achieve what matters most— your residents’ living well. Managing a nursing facility is no easy task. That’s why Live Well is the ideal solution for simplifying operations. You’ll benefit from a winning partnership between industry leaders who have decades of experience in dietary food distribution and healthcare staffing management.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Howell, NJ, US

View All Livewell Healthcare Solutions Jobs