Project Manager
Manhattan, NY · On-site
Project Managers needed to coordinate and supervise one or more construction projects. Project ... Qualifications Great customer service and communication skills Proven leadership skills and ability ...
Project Manager
Manhattan, NY · On-site
Project Managers needed to coordinate and supervise one or more construction projects. Project ... Qualifications Great customer service and communication skills Proven leadership skills and ability ...
Project Manager
New York, NY · On-site
$75K - $85K/yr
... customer service, and quality within a manufacturing operations environment · Demonstrated ability to manage multiple high-impact projects simultaneously · Strong communication skills with the ...
Project Manager
New York, NY · On-site
$75K - $85K/yr
... customer service, and quality within a manufacturing operations environment · Demonstrated ability to manage multiple high-impact projects simultaneously · Strong communication skills with the ...
Project Manager
Kearny, NJ · On-site
... exceptional customer service, competitive pricing and industry-leading expertise and project ... We are currently hiring a Project Manager for our branch location in Kearny, New Jersey. The ...
New
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Project Manager
Kearny, NJ · On-site
... exceptional customer service, competitive pricing and industry-leading expertise and project ... We are currently hiring a Project Manager for our branch location in Kearny, New Jersey. The ...
New
Project Manager
Kearny, NJ · On-site
... exceptional customer service, competitive pricing and industry-leading expertise and project ... We are currently hiring a Project Manager for our branch location in Kearny, New Jersey. The ...
New
Project Manager
Kearny, NJ · On-site
... exceptional customer service, competitive pricing and industry-leading expertise and project ... We are currently hiring a Project Manager for our branch location in Kearny, New Jersey. The ...
New
Project Manager
Kearny, NJ · On-site
... exceptional customer service, competitive pricing and industry-leading expertise and project ... We are currently hiring a Project Manager for our branch location in Kearny, New Jersey. The ...
New
Project Manager
Kearny, NJ · On-site
... exceptional customer service, competitive pricing and industry-leading expertise and project ... We are currently hiring a Project Manager for our branch location in Kearny, New Jersey. The ...
New
Project Manager
New York, NY · On-site
$115K - $125K/yr
Mechanical engineering, MEP Project Management (HVACR-Boilers, Chillers, BMS), construction cost management and strong knowledge of customer service. Equal Opportunity Employer / Disability / Veteran ...
Project Manager
New York, NY · On-site
$115K - $125K/yr
Mechanical engineering, MEP Project Management (HVACR-Boilers, Chillers, BMS), construction cost management and strong knowledge of customer service. Equal Opportunity Employer / Disability / Veteran ...
Project Manager
Lyndhurst, NJ · On-site
Gather and supply AVI-SPL Service teams with applicable close-out documentation. * Maintain and ... Respond to communications from customers regarding problems or concerns in a timely and ...
Project Manager
Lyndhurst, NJ · On-site
Gather and supply AVI-SPL Service teams with applicable close-out documentation. * Maintain and ... Respond to communications from customers regarding problems or concerns in a timely and ...
Project Manager
Hasbrouck Heights, NJ · On-site
$55K - $65K/yr
At least 2-3 years of work experience in project management, business coordinator or customer ... Strong customer service skills. Work Environment This job operates in a professional office setting.
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Project Manager
Hasbrouck Heights, NJ · On-site
$55K - $65K/yr
At least 2-3 years of work experience in project management, business coordinator or customer ... Strong customer service skills. Work Environment This job operates in a professional office setting.
Project Manager
$74K - $100K/yr
Manage all project documentation through the lifecycle including providing all details on documentation to either the service team or customer to set them up for success. Knowledge, Skills, and ...
Project Manager
$74K - $100K/yr
Manage all project documentation through the lifecycle including providing all details on documentation to either the service team or customer to set them up for success. Knowledge, Skills, and ...
A Global IT consulting firm with several large customer engagements across US. It provides ... Avance Consulting Services is a global talent acquisition and executive search company. We work ...
A Global IT consulting firm with several large customer engagements across US. It provides ... Avance Consulting Services is a global talent acquisition and executive search company. We work ...
Project Manager
Woodcliff Lake, NJ · On-site
... and customer service. • Analyze business requests to determine how to create successful ... with project management software ( e.g., Jira, Gantt, flow chart tools ) • Ability to quickly ...
Project Manager
Woodcliff Lake, NJ · On-site
... and customer service. • Analyze business requests to determine how to create successful ... with project management software ( e.g., Jira, Gantt, flow chart tools ) • Ability to quickly ...
Project Manager
Manhattan, NY · On-site +1
$140K - $170K/yr
Project cost estimates and actual cost tracking * Assist in preparing RFPs responses to customers ... Endurant Energy understands the value of professional recruiting services. However, we are not ...
New
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Project Manager
Manhattan, NY · On-site +1
$140K - $170K/yr
Project cost estimates and actual cost tracking * Assist in preparing RFPs responses to customers ... Endurant Energy understands the value of professional recruiting services. However, we are not ...
New
Project Manager
Florham Park, NJ · On-site
Our project management team supports full-service development contracts, including procuring and ... remove roadblocks to meet our customers' hardest problems within budget and schedule.
Project Manager
Florham Park, NJ · On-site
Our project management team supports full-service development contracts, including procuring and ... remove roadblocks to meet our customers' hardest problems within budget and schedule.
Senior Project Manager
Brooklyn, NY · On-site
... and customer service. • Experience presenting project status to upper management. • Strong skills in Microsoft 365 software toolset, specifically Excel, SharePoint, Word, PowerPoint. DESIRABLE ...
Senior Project Manager
Brooklyn, NY · On-site
... and customer service. • Experience presenting project status to upper management. • Strong skills in Microsoft 365 software toolset, specifically Excel, SharePoint, Word, PowerPoint. DESIRABLE ...
Company Description Project Manager Basic Function: Serve as the point of contact, and integrative ... Customer/Account Servicing Provides a point of contact for customer regarding all project ...
Company Description Project Manager Basic Function: Serve as the point of contact, and integrative ... Customer/Account Servicing Provides a point of contact for customer regarding all project ...
Project Manager
New York, NY · On-site
$83K - $109K/yr
Project Manager Reporting to: Office Director Salary Range: $83,700 - $109,600 Overview of Role The ... delivering customer service excellence. · Bachelor's Degree in Construction Management ...
Project Manager
New York, NY · On-site
$83K - $109K/yr
Project Manager Reporting to: Office Director Salary Range: $83,700 - $109,600 Overview of Role The ... delivering customer service excellence. · Bachelor's Degree in Construction Management ...
The Project Manager will be responsible for all aspects of sales support and project management for ... Developing and enhancing customer relationships through the delivery of excellent service and ...
The Project Manager will be responsible for all aspects of sales support and project management for ... Developing and enhancing customer relationships through the delivery of excellent service and ...
Project Manager
New York, NY · On-site
$175K - $190K/yr
... services and programming, indoor and outdoor recreation, food services, staff offices and ... We are committed to creating lasting value for our customers, upholding the highest standards of ...
Project Manager
New York, NY · On-site
$175K - $190K/yr
... services and programming, indoor and outdoor recreation, food services, staff offices and ... We are committed to creating lasting value for our customers, upholding the highest standards of ...
Project Manager
New Brunswick, NJ · On-site
... the customer and handover to service department. Ensures that the project consistently applies ... Coordinates with Supply Chain Management, and successfully procures required services, materials ...
Project Manager
New Brunswick, NJ · On-site
... the customer and handover to service department. Ensures that the project consistently applies ... Coordinates with Supply Chain Management, and successfully procures required services, materials ...
Project Manager
Newark, NJ · On-site
The Project Manager will be responsible for all aspects of sales support and project management for ... Developing and enhancing customer relationships through the delivery of excellent service and ...
Project Manager
Newark, NJ · On-site
The Project Manager will be responsible for all aspects of sales support and project management for ... Developing and enhancing customer relationships through the delivery of excellent service and ...
Customer Service Project Manager information
See Madison, NJ salary details
$37.6K - $44.9K
2% of jobs
$44.9K - $52.1K
3% of jobs
$52.1K - $59.4K
2% of jobs
$59.4K - $66.7K
3% of jobs
$66.7K - $73.9K
1% of jobs
$73.9K - $81.2K
6% of jobs
$84K is the 25th percentile. Wages below this are outliers.
$81.2K - $88.5K
18% of jobs
The median wage is $94.8K / yr.
$88.5K - $95.7K
16% of jobs
$95.7K - $103K
16% of jobs
$106.1K is the 75th percentile. Wages above this are outliers.
$103K - $110.2K
16% of jobs
$110.2K - $117.5K
16% of jobs
$37.6K
$93.7K
$117.5K
How much do customer service project manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for customer service project manager in Madison, NJ is $93,727.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $107,700.00 per year, depending on experience, location, and employer.
How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?
Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.
What does a customer service project manager do?
A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.
What is the difference between Customer Service Project Manager vs Customer Support Specialist?
| Aspect | Customer Service Project Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires project management certifications (e.g., PMP), relevant experience in customer service | Usually requires customer service training or certifications, high school diploma or equivalent |
| Work Environment | Manages projects across teams, coordinates resources, and oversees customer service initiatives | Provides direct support to customers via calls, emails, or chat |
| Employer & Industry Usage | Used in industries like tech, retail, and service sectors to improve customer experience | Common in call centers, retail, and service industries for daily customer interactions |
The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.
What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?
A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.
What cities near Madison, NJ are hiring for Customer Service Project Manager jobs?
Cities near Madison, NJ with the most Customer Service Project Manager job openings:
Job description
Company Description
New Line Structures ("NLS") offers a wide range of services including pre-construction, Construction Manager, Owner's Representative, General Contractor and Design/Build. NLS in the typical Construction Manager as Agent role is responsible for Preconstruction Value Engineering, Purchasing, Construction, Commissioning and Turnover. The Work Model at NLS is based upon "Repeat Business" which only happens when a Client is satisfied. Satisfaction is normally based on Schedule, Quality and Budget.
Job Description
Project Managers needed to coordinate and supervise one or more construction projects. Project Managers oversee employees and ensure projects are completed on time and within budget. The Project Manager interfaces with all parties involved in the project including clients
RESPONSIBILITIES INCLUDE:
Collaborating with engineers, architects and construction personnel
Selecting subcontractors and delegating work
Problem-solving to address delays, emergencies, or other issues
Comply with safety and building codes as well as legal requirements
Reporting progress to clients
Explaining contract and technical matters in a clear manner
Preparing budgets, cost estimates, schedules and timelines .
Provide direction to all work groups to ensure completion of projects.
Qualifications
Great customer service and communication skills
Proven leadership skills and ability to delegate work
Excellent time management skills, ability to estimate work effort and time needed for various construction jobs
Good writing skills for proposals and reports
Excellent technical skills and understanding of construction methods, contracts and blueprints
High level of professionalism and motivation
Excellent attention to detail
Additional Information
EDUCATION AND EXPERIENCE:
New Line Structures ("NLS") offers a wide range of services including pre-construction, Construction Manager, Owner's Representative, General Contractor and Design/Build. NLS in the typical Construction Manager as Agent role is responsible for Preconstruction Value Engineering, Purchasing, Construction, Commissioning and Turnover. The Work Model at NLS is based upon "Repeat Business" which only happens when a Client is satisfied. Satisfaction is normally based on Schedule, Quality and Budget.
Job Description
Project Managers needed to coordinate and supervise one or more construction projects. Project Managers oversee employees and ensure projects are completed on time and within budget. The Project Manager interfaces with all parties involved in the project including clients
RESPONSIBILITIES INCLUDE:
Collaborating with engineers, architects and construction personnel
Selecting subcontractors and delegating work
Problem-solving to address delays, emergencies, or other issues
Comply with safety and building codes as well as legal requirements
Reporting progress to clients
Explaining contract and technical matters in a clear manner
Preparing budgets, cost estimates, schedules and timelines .
Provide direction to all work groups to ensure completion of projects.
Qualifications
Great customer service and communication skills
Proven leadership skills and ability to delegate work
Excellent time management skills, ability to estimate work effort and time needed for various construction jobs
Good writing skills for proposals and reports
Excellent technical skills and understanding of construction methods, contracts and blueprints
High level of professionalism and motivation
Excellent attention to detail
Additional Information
EDUCATION AND EXPERIENCE:
- Bachelor's degree in Civil Engineering, Construction Engineering, Mechanical Engineering
- Previous experience working in construction industry
About New Line Structures & Development
Sourced by ZipRecruiter
Industry
Construction
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
2008