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Customer Service Project Manager Jobs in Boca Raton, FL

Pavion

Project Manager

Davie, FL

$85K - $95K/yr

... solutions to customers across the globe. We bring industry-leading expertise to clients in ... Local Service. As a global leader, Pavion specializes in the design, installation, service, and ...

Pavion

Project Manager

Davie, FL · On-site

$85K - $100K/yr

... solutions to customers across the globe. We bring industry-leading expertise to clients in ... Local Service. As a global leader, Pavion specializes in the design, installation, service, and ...

Pavion

Project Manager

Davie, FL · On-site

$85K - $95K/yr

... solutions to customers across the globe. We bring industry-leading expertise to clients in ... Local Service. As a global leader, Pavion specializes in the design, installation, service, and ...

ServiceMaster

Project Manager

West Palm Beach, FL · On-site

Position Overview Project Managers lead our production activities in the field, making decisions ... Strong problem solving and customer service skills * Must be able to prioritize activities and meet ...

Dane Street, LLC

Project Manager

West Palm Beach, FL · Remote

We care for our customers, each other, and Dane Street. It is the responsibility for all of us to ... Supply and support their own internet services. Maintaining an uninterrupted internet connection is ...

Dane Street, LLC

Project Manager

West Palm Beach, FL · Remote

We care for our customers, each other, and Dane Street. It is the responsibility for all of us to ... Supply and support their own internet services. Maintaining an uninterrupted internet connection is ...

Dane Street, LLC

Project Manager

West Palm Beach, FL · On-site +1

We care for our customers, each other, and Dane Street. It is the responsibility for all of us to ... Supply and support their own internet services. Maintaining an uninterrupted internet connection is ...

DPR Construction

Project Manager

Fort Lauderdale, FL · On-site

Accountable for project completion and financials, critical success factors, and customer satisfaction results. * Coordinate and manage the execution of planning and scheduling of projects.

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Showing results 21-40

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Boca Raton, FL

Customer Service Project Manager information

See Boca Raton, FL salary details

$34.5K

$86K

$107.9K

How much do customer service project manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer service project manager in Boca Raton, FL is $86,028.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $98,900.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What cities near Boca Raton, FL are hiring for Customer Service Project Manager jobs?

Cities near Boca Raton, FL with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $86,287 per year, or $41.5 per hour.

Electrical Project Manger

SWD SERVICES LLC

West Palm Beach, FL • On-site

$35 - $38/hr

Full-time

Re-posted 24 days ago

Job description

Electrical Project Manager – Residential & Commercial

SWD Electric is a fast-growing, veteran-owned electrical contracting company serving Palm Beach County. We are seeking an experienced Electrical Project Manager to oversee residential and commercial electrical projects from award through completion. This is an excellent opportunity for a motivated leader who thrives in a fast-paced environment and is committed to delivering quality workmanship, exceptional customer service, and profitable project execution.

Responsibilities

  • Manage multiple residential and commercial electrical projects simultaneously.
  • Coordinate project schedules, manpower, materials, equipment, and subcontractors.
  • Serve as the primary point of contact for customers, general contractors, project managers, inspectors, and vendors.
  • Review plans, specifications, contracts, and project scopes to ensure successful execution.
  • Monitor project budgets, labor productivity, change orders, and job profitability.
  • Conduct job site visits to ensure quality control, safety compliance, and adherence to the National Electrical Code (NEC).
  • Work closely with field electricians to resolve technical issues and maintain project schedules.
  • Order materials, coordinate deliveries, and manage inventory needs.
  • Schedule inspections, ensure permit compliance, and coordinate with local jurisdictions.
  • Maintain accurate project documentation, daily reports, and progress updates.
  • Identify potential risks and proactively develop solutions to avoid delays.
  • Foster positive relationships with customers while representing SWD Electric professionally.

Qualifications

  • Minimum of 5 years of electrical project management experience (residential, commercial, or both).
  • Strong knowledge of the National Electrical Code (NEC) and electrical construction practices.
  • Ability to read and interpret electrical plans, specifications, and blueprints.
  • Excellent leadership, communication, organizational, and problem-solving skills.
  • Experience managing project budgets, schedules, labor, and change orders.
  • Proficiency with Microsoft Office and construction management software is preferred.
  • Valid driver's license with a clean driving record.