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Customer Service Project Manager Jobs in Boca Raton, FL

DPR Construction

Project Manager

Fort Lauderdale, FL · On-site

Accountable for project completion and financials, critical success factors, and customer satisfaction results. * Coordinate and manage the execution of planning and scheduling of projects.

DPR Construction

Project Manager

Fort Lauderdale, FL · On-site

Accountable for project completion and financials, critical success factors, and customer satisfaction results. * Coordinate and manage the execution of planning and scheduling of projects.

Hollywood Woodwork

Project Manager

Hollywood, FL · On-site

$90K - $105K/yr

Project Management. Description: About Us: Welcome to our world of woodworking wonders! At ... customers and at all levels of the organization. * Ability to effectively work in a team ...

FL PENINSULA MASTER

Project Manager

Boca Raton, FL · On-site +1

$70K - $85K/yr

The Project Manager will lead Scrum-based delivery activities as part of the overall project ... Absent a signed Service Agreement by WRM's Human Resources Department, WRM reserves the right to ...

NextGen Security

Project Manager

Miramar, FL

... customers. Some travel may be required. What you bring to the table: * Minimum of 5 years of ... services. Our company accomplishes this by hiring only the most experienced and best-qualified ...

New

Actalent

Project Manager

Fort Lauderdale, FL

$69.71/hr

The Project Manager holds ultimate responsibility for the financial and technical success of ... About Actalent Actalent is a global leader in engineering and sciences services and talent ...

NEXA

Project Manager

Hollywood, FL · On-site

$75K - $90K/yr

As a mobility solutions provider, we offer services critical to organizations that are looking to ... The Project Manager will support the project lifecycle from technical approval through launch and ...

PCL Construction

Project Manager

Fort Lauderdale, FL · On-site

At PCL Construction Services, Inc., part of the PCL Family of Companies (PCL), we don't just build ... As a Project Manager for PCL Construction Services, Inc. in Miami/Fort Lauderale, you'll have the ...

PCL Construction

Project Manager

Fort Lauderdale, FL · On-site

At PCL Construction Services, Inc., part of the PCL Family of Companies (PCL), we don't just build ... As a Project Manager for PCL Construction Services, Inc. in Miami/Fort Lauderale, you'll have the ...

PCL Construction

Project Manager

Fort Lauderdale, FL

At PCL Construction Services, Inc., part of the PCL Family of Companies (PCL), we don't just build ... As a Project Manager for PCL Construction Services, Inc. in Miami/Fort Lauderale, you'll have the ...

PCL Construction

Project Manager

Fort Lauderdale, FL

At PCL Construction Services, Inc., part of the PCL Family of Companies (PCL), we don't just build ... As a Project Manager for PCL Construction Services, Inc. in Miami/Fort Lauderale, you'll have the ...

PCL Construction

Project Manager

Fort Lauderdale, FL · On-site

At PCL Construction Services, Inc., part of the PCL Family of Companies (PCL), we don't just build ... Managing project performance and providing performance status reports for safety, cost forecast ...

PCL Construction

Project Manager

Fort Lauderdale, FL · On-site

At PCL Construction Services, Inc., part of the PCL Family of Companies (PCL), we don't just build ... Managing project performance and providing performance status reports for safety, cost forecast ...

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Showing results 41-60

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Boca Raton, FL

Customer Service Project Manager information

See Boca Raton, FL salary details

$34.5K

$86K

$107.9K

How much do customer service project manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer service project manager in Boca Raton, FL is $86,028.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,100.00 and $98,900.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What cities near Boca Raton, FL are hiring for Customer Service Project Manager jobs?

Cities near Boca Raton, FL with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $86,287 per year, or $41.5 per hour.

Project Manager

DPR Construction

Fort Lauderdale, FL • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

DPR Construction rating

8.0

Company rating: 8.0 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

17th of 80 rated construction

Job description

Job Description
DPR Construction is seeking a project manager with a minimum of 5 years of commercial construction experience. This individual will be ultimately responsible for the day-to-day execution, project controls, project engineering, cost, risk and business management of a particular project.
Management will be of commercial projects within our core markets: healthcare, higher education, advanced technology, life sciences and commercial. Project managers will work closely with all members of the project team, project executives and regional leadership teams and will be responsible for the following:
  • Management of all project team members (senior project engineer, project engineers, superintendents, and field office coordinator).
  • Mentor, develop and train project engineers for fast-paced growth.
  • 100% detailed/hands-on knowledge of project scope.
  • Cost control/billings/collections/change management/cash flows/monthly status reports.
  • Key point of contact with owner and architect.
  • Challenge and support jobsite and self-perform work team.
  • Accountable for project completion and financials, critical success factors, and customer satisfaction results.
  • Coordinate and manage the execution of planning and scheduling of projects.

Qualifications
We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess:
  • Excellent listening and strong communication skills.
  • Ability to identify and resolve complex issues.
  • Ability to create and support team morale.
  • Demonstrated understanding of building processes and systems.
  • Work scope requires complete understanding of cost estimating, budgeting and forecasting.
  • Proficient computer skills in Microsoft Office Suite, project management software (Prolog or similar), accounting cost management software (CMIC or similar), and scheduling software (Primavera or similar).
  • 5+ years of experience in commercial construction, preferably within DPR's core markets.
  • Bachelor's degree in construction management, engineering or related field.
  • A strong work ethic and a "can-do" attitude.
  • This position is salaried.

#LI-BF1
DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.
Working at DPR, you'll have the chance to try new things, explore paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek.
Explore our open opportunities at www.dpr.com/careers.

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