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Customer Service Professional Jobs in Rome, GA (NOW HIRING)

The ideal candidate genuinely enjoys customer service, communicates proactively, and remains professional and solutions-focused when addressing complaints, delays, or other challenging situations.

The ideal candidate genuinely enjoys customer service, communicates proactively, and remains professional and solutions-focused when addressing complaints, delays, or other challenging situations.

Customer Service Representative

White, GA · On-site

$14.25 - $19.25/hr

Customer Care Professional At Surya Inc., we are redefining the world of interior design. As a ... Handle customer inquiries via email and process orders with exceptional service. * Answering ...

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Communication - effectively and professionally conveys information internally and externally ... Customer Service. * Working knowledge of Microsoft Office Software: E-mail, Word, Excel and ...

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Handles assigned customer territory with skill and professionalism taking care of the customer ... service manager informed of customer activity such as satisfaction with service, quality, new ...

Customer Service Representative

White, GA · On-site

$14.25 - $19.25/hr

Job Summary Surya is looking for a customer care professional with a passion for creating loyal ... Handle customer inquiries via email and process orders with exceptional service. * Answering ...

Customer Service Representative

White, GA · On-site

$14.25 - $19.25/hr

Job Summary Surya is looking for a customer care professional with a passion for creating loyal ... Handle customer inquiries via email and process orders with exceptional service. * Answering ...

CSR

Cedartown, GA · On-site

$10 - $11/hr

Address guest service complaints promptly and professionally, turning negative situations into positive ones. * Perform all the duties of the Customer Service Representatives Dough-lightful Perks:

CSR

Dallas, GA · On-site

$10 - $11/hr

Address guest service complaints promptly and professionally, turning negative situations into positive ones. * Perform all the duties of the Customer Service Representatives Dough-lightful Perks:

CSR

Rockmart, GA · On-site

$10 - $11/hr

Address guest service complaints promptly and professionally, turning negative situations into positive ones. * Perform all the duties of the Customer Service Representatives Dough-lightful Perks:

CSR (Teller)

Dalton, GA · On-site

$13.75 - $18/hr

Answer the telephone in a friendly and professional manner with a positive attitude of helping the ... Stellar customer service skills * Ability to work with money transactions with high degree of ...

CSR (Teller)

La Fayette, GA · On-site

$13.25 - $17.25/hr

Builtwell Csr As a Builtwell CSR, you will be the first face in relationship building for our ... Answer the telephone in a friendly and professional manner with a positive attitude of helping the ...

CSR (Teller)

La Fayette, GA · On-site

$13.25 - $17.25/hr

Answer the telephone in a friendly and professional manner with a positive attitude of helping the ... Stellar customer service skills * Ability to work with money transactions with high degree of ...

CSR (Teller)

Dalton, GA · On-site

$13.75 - $18/hr

Answer the telephone in a friendly and professional manner with a positive attitude of helping the ... Stellar customer service skills * Ability to work with money transactions with high degree of ...

CSR (Teller)

La Fayette, GA · On-site

$13.25 - $17.25/hr

Answer the telephone in a friendly and professional manner with a positive attitude of helping the ... Stellar customer service skills * Ability to work with money transactions with high degree of ...

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Customer Service Professional information

See Rome, GA salary details

$10

$16

$26

How much do customer service professional jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service professional in Rome, GA is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
What are the most commonly searched types of Customer Service jobs in Rome, GA? The most popular types of Customer Service jobs in Rome, GA are:
What cities near Rome, GA are hiring for Customer Service Professional jobs? Cities near Rome, GA with the most Customer Service Professional job openings:
Infographic showing various Customer Service Professional job openings in Rome, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,348 per year, or $17 per hour.

Route Support Service Professional

Northwest Exterminating

Dallas, GA • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Northwest Exterminating rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

8th of 35 rated pest control companies


Job description

Overview
Ready for your next career opportunity? Look no further, The Mouse is looking to hire you!
Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we're dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you.
Whether you're experienced or not, we offer comprehensive training to help you succeed! Ready to take the next step in your career? Apply in minutes from your mobile phone!
Starting hourly range $16-$17
***This will focus on the Pauldling & Polk areas***
Responsibilities
With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits.
Back to you. Are you a hard worker who thrives in a fast-paced environment? Can you follow directions, adapt to change, and problem-solve with a positive attitude? If so, you're a great fit for this role.
Why You'll Love Being a Route Support Professional at Northwest:
  • Outdoor, Independent Work: Say goodbye to being stuck at a desk! As a Wildlife Technician, you'll be on the move-working independently and directly interacting with customers in your community. You'll help protect homes, businesses, and families while growing your career with clear advancement opportunities.
  • Training & Support: We provide top-tier training to set you up for success. No prior experience? We've got you covered! You'll start with comprehensive training and quickly take the lead with your own customers.
  • Strong Team Community: Northwest Exterminating is about building lasting relationships-both with our teammates and the communities we serve. Our employees give back through our Good Deeds Team and more!

Your Responsibilities:
  • Customer Relationships: Build strong connections with internal and external customers, creating "Customers for Life."
  • Support the Team: Assist service professionals with pest control, mosquito treatments, and termite inspections. You'll work on pre- and post-construction termite treatments and monitor termite bait systems.
  • Customer Problem-Solving: Anticipate and address customer needs, providing tailored solutions that ensure ongoing satisfaction.
  • Work Safely and Efficiently: Adhere to safety standards and regulations while operating company equipment and vehicles. Apply pest control products in compliance with label standards.
  • Collaborate for Excellence: Partner with internal teams like customer service, sales, and management to ensure exceptional customer experiences.

What We Expect from You:
  • Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
  • As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction.

What We Offer:
  • Starting hourly range $16-$17, a company vehicle, and a company cell phone.
  • Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
  • 401(k) plan with company match, employee stock purchase plan.
  • Paid vacation, holidays, and sick leave.
  • Employee discounts.
  • Industry-leading, quality training program.

Why Choose Northwest Exterminating?
You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!
Qualifications
What You Need to Succeed:
  • High School Diploma or equivalent required
  • No prior experience necessary!
  • Must be at least 18 years of age
  • Valid driver's license required
  • Ability to work independently and manage route-based assignments

Physical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
  • Lift and carry up to 50 lbs.
  • Must be able to safely operate a company vehicle for extended periods. Travel may include short stops or longer routes between counties or service areas.
  • Comfortable working in confined spaces (crawl spaces, attics, rooftops, etc.)
  • Ability to work independently and manage route-based assignments
  • Ability to work in all weather conditions

Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
#NWEST830IND

What Northwest Exterminating employees say

Pay

Hours and flexibility

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