Customer Service Professional Jobs in Rome, GA (NOW HIRING)

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you!

Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we’re dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you.

Whether you're experienced or not, we offer comprehensive training to help you succeed! Ready to take the next step in your career? Apply in minutes from your mobile phone!

Starting hourly range $16-$17

***This will focus on the Pauldling & Polk areas***

With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it’s more than that. It’s serving our communities. It’s having your teammates’ backs. It’s going above and beyond and making a difference. We step in and step up when people have problems they can’t fix, and they need the pros. We crush their pest problems and lift their spirits.

Back to you. Are you a hard worker who thrives in a fast-paced environment? Can you follow directions, adapt to change, and problem-solve with a positive attitude? If so, you’re a great fit for this role.

Why You’ll Love Being a Route Support Professional at Northwest:

• Outdoor, Independent Work: Say goodbye to being stuck at a desk! As a Wildlife Technician, you’ll be on the move—working independently and directly interacting with customers in your community. You’ll help protect homes, businesses, and families while growing your career with clear advancement opportunities.
• Training & Support: We provide top-tier training to set you up for success. No prior experience? We’ve got you covered! You’ll start with comprehensive training and quickly take the lead with your own customers.
• Strong Team Community: Northwest Exterminating is about building lasting relationships—both with our teammates and the communities we serve. Our employees give back through our Good Deeds Team and more!
  

Your Responsibilities:

• Customer Relationships: Build strong connections with internal and external customers, creating “Customers for Life.”
• Support the Team: Assist service professionals with pest control, mosquito treatments, and termite inspections. You’ll work on pre- and post-construction termite treatments and monitor termite bait systems.
• Customer Problem-Solving: Anticipate and address customer needs, providing tailored solutions that ensure ongoing satisfaction.
• Work Safely and Efficiently: Adhere to safety standards and regulations while operating company equipment and vehicles. Apply pest control products in compliance with label standards.
• Collaborate for Excellence: Partner with internal teams like customer service, sales, and management to ensure exceptional customer experiences.
  

What We Expect from You:

• Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
• As a Northwest teammate, you’ll act as a brand ambassador—representing our values and image with every customer interaction. 

What We Offer:

• Starting hourly range $16-$17, a company vehicle, and a company cell phone.
• Comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match, employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Industry-leading, quality training program.

Why Choose Northwest Exterminating?

You’ve seen our iconic "Mouse" on billboards and trucks around town — now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta’s Top Workplaces, Northwest’s family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!

What You Need to Succeed:

• High School Diploma or equivalent required
• No prior experience necessary!
• Must be at least 18 years of age
• Valid driver’s license required
• Ability to work independently and manage route-based assignments

Physical Demands / Working Environment:

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

• Lift and carry up to 50 lbs.
• Must be able to safely operate a company vehicle for extended periods. Travel may include short stops or longer routes between counties or service areas.
• Comfortable working in confined spaces (crawl spaces, attics, rooftops, etc.)
• Ability to work independently and manage route-based assignments
• Ability to work in all weather conditions

Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer