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Customer Service Professional Jobs in Reston, VA

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Customer Service Assistant

Mclean, VA · On-site

$800 - $1.2K/wk

Represent client brands professionally at promotional events and in-person marketing campaigns. * Engage with customers face-to-face to provide information about products and services. * Answer ...

1-800-PLUMBER

Customer Service Representative

Centreville, VA · On-site

$15.75 - $21.50/hr

We provide professional plumbing and HVAC services to residential and light commercial customers throughout Northern Virginia. Our mission is to deliver exceptional customer service, quality ...

Business Integra

Customer Service Representative

Greenbelt, MD · On-site

$16.25 - $22/hr

Customer Service Representative Location: Lanham, MD- Hybrid Business Integra Inc. is seeking a ... Provide timely, accurate, and professional customer support. * Document customer interactions and ...

Sparkbit 360

Customer Service Assistant

Washington, DC · On-site

$19.50 - $27/hr

Customer Service Assistant We are seeking a dedicated and enthusiastic Customer Service Assistant ... Respond promptly and professionally to customer inquiries via phone, email, and chat. * Assist ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Our high-energy, team-oriented environment provides excellent career opportunities for professional ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Our high-energy, team-oriented environment provides excellent career opportunities for professional ... Provide customer service that is polite, kind, and friendly. Be prepared to assist in providing ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Reston, VA

Customer Service Professional information

See Reston, VA salary details

$10

$17

$27

How much do customer service professional jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service professional in Reston, VA is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
More about Customer Service Professional jobs
What are the most commonly searched types of Customer Service jobs in Reston, VA? The most popular types of Customer Service jobs in Reston, VA are:
What cities near Reston, VA are hiring for Customer Service Professional jobs? Cities near Reston, VA with the most Customer Service Professional job openings:
Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,757 per year, or $17.7 per hour.

Customer Service Representative

SBM Management Services LP

Aldie, VA • On-site

$17.50/hr

Full-time

Re-posted 10 days ago

SBM Management Services rating

5.7

Company rating: 5.7 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

201st of 252 rated facilities management

Job description

Location:Aldie, VATitle:Customer Service RepresentativeJob Description:

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties

  • Perform all duties listed on the daily schedule

  • Operate motorized cleaning equipment

  • Maintain daily upkeep of assigned area

  • Report incidents and hazardous conditions to supervisor

  • Comply with safety rules, policies, and procedures

  • Perform work assignments in a team with other employees

  • Perform repetitive tasks

  • Maintain clean work area

  • Follow all protocols, company procedures, policies, and rules

  • Take direction and respond to supervision

  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

  • Fill in during staff shortage

  • Support shift lead in completing punch-list items

  • Use proper personal protective equipment

  • Present a professional appearance and conduct

  • Understand customer service and satisfaction

  • Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

  • Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation: $17.50 per hour

Shift: 6AM-2:30PM Monday-Friday

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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