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Customer Service Professional Jobs in Wisconsin (NOW HIRING)

U-Haul

Hitch Professional

Madison, WI · On-site

$18/hr

Hitch Service Technicians work in U-Haul Moving and Storage Center lots to provide outstanding service to customers using their advanced technical expertise. Our motto is ' Hire Fast, Pay Fast .' You ...

City of West Allis

Customer Service Specialist

Milwaukee, WI · On-site

$16.75 - $22.25/hr

Customer Service/Clerk Specialist Calling all remarkable customer service people! The City of West ... We want to hear from you! We're seeking an exceptional public service professional to join our team.

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Customer Service Professional information

See Wisconsin salary details

$10

$17

$26

How much do customer service professional jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service professional in Wisconsin is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Wisconsin?

The most popular types of Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Service Professional jobs?

Cities in Wisconsin with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $35,662 per year, or $17.1 per hour.

Customer Service Representative

Ron Sunshine Associates LLC

Menomonee Falls, WI • On-site

$16 - $21.75/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Service Representative

Our client is a long-established, stable precision manufacturer in the Menomonee Falls area experiencing significant growth. As the company expands, they are adding an important Customer Service professional to help support customers and keep information flowing across a busy manufacturing operation.

This isn't a call-center type of customer service role. It's much more of an information hub — managing customer orders and forecasts, working in Excel, tracking priorities, coordinating with production and other departments, and figuring out what needs attention next when several things are happening at once.

The work may include:

  • Manage customer orders, forecasts, changes and priorities
  • Work regularly in Excel to organize and reconcile customer information
  • Coordinate with production, purchasing and other internal teams
  • Respond to customer questions regarding orders, timing and requirements
  • Triage competing priorities and follow issues through to resolution
  • Maintain accurate customer and order information
  • Build strong working relationships with customers and coworkers

You don't need to be an Excel wizard or already know everything about manufacturing. More important is being organized, comfortable with Excel, good with customers and able to multitask and switch gears without losing track of the details.

The team is small, outgoing and genuinely seems to enjoy working together, and the company offers the stability of an established manufacturer combined with the energy and opportunity created by significant growth.

If you enjoy variety, responsibility, problem-solving and being in the middle of things, this could be an interesting opportunity to explore.

Interested? We'd be glad to tell you more and learn what you're looking for.

Apply